Question 1

When writing for a mobile device,how should paragraph length be adjusted?

Accepted Answer

A)  There is no need for adjustment-the audience can swipe through screens as needed.
B)  There is no need for adjustment-the audience can view the document later on a PC, if desired.
C)  Paragraphs should be used sparingly-bullet points are easier to read and identify on a mobile device.
D)  Paragraphs should be shorter-the audience should not have to swipe through screens to find the end of the paragraph.
E)  Paragraphs should be longer-each paragraph must contain enough detail for the audience to fully understand the message.

Question 2

Discuss changes to the format of a communication when the writer knows the communication will be read on a mobile device.

Accepted Answer

Because readers cannot see multiple scre...

Question 3

Obscure word or phrases that are meant to impress others are generally considered what?

Accepted Answer

A)  Text language
B)  Passive language
C)  Humorous language
D)  Obsolete or pompous language
E)  Insincere language

Question 4

What can be done to draw attention to the important ideas in the document?

Accepted Answer

A)  Use compound-complex sentences.
B)  Use simple words to describe the idea.
C)  Give the important ideas more space.
D)  Use phrases in the writing such as "this is important."
E)  Place the noun(s) before the verb(s) .

Question 5

Which of the following is least likely to be representative of age bias?

Accepted Answer

A)  Young and energetic
B)  Three years of experience
C)  Entry level
D)  Senior
E)  Mature

Question 6

Producing a document that allows the audience to easily grasp the meaning the first time they read it requires what type of language choices?

Accepted Answer

A)  Passive
B)  Pompous
C)  Active
D)  Sincere
E)  Plain

Question 7

Identifying the most important information first then providing successive layers of support is referred to as what?

Accepted Answer

A)  Linear organization
B)  Inverted pyramid
C)  Executive summary
D)  Micro rests
E)  Indirect approach

Question 8

A series of simple sentences can be tiring and confusing to read.

Accepted Answer

A) True 
 B)False

Question 9

If an audience does not immediately understand how a message pertains to them,they are less likely to pay attention to the message.

Accepted Answer

A) True 
 B)False

Question 10

When would a writer choose to use a passive voice?

Accepted Answer

A)  When placing blame or giving credit
B)  When creating an impersonal tone
C)  When there is a need for strong sentence structure
D)  When there is a need for writing that is direct and lively
E)  When there is a desire to make the writing easier to read

Question 11

A statement on your behalf by someone who is accepted as an expert by the audience is called what?

Accepted Answer

A)  Qualification
B)  Image enhancement
C)  Euphemism
D)  Credential
E)  Endorsement

Question 12

Which of the following is a complex sentence?

Accepted Answer

A)  Madrid has many museums and art galleries.
B)  The city is well known for its nightlife, and its cafes are popular with tourists and locals alike.
C)  Though bullfighting is censured by some, its popularity in Madrid continues unabated.
D)  Madrid is a historical and cultural center in Spain.
E)  The nightlife of Madrid is deservedly famous, but classical music still finds firm followers.

Question 13

Which of the following best describes a micro rest?

Accepted Answer

A)  A short document with more extensive information available on a PC
B)  A document with short paragraphs
C)  A document with embedded links to detailed information
D)  A document that uses an inverted pyramid format
E)  A document that is sent using an instant messaging function

Question 14

In general,most business messages are written using what type of tone?

Accepted Answer

A)  Conversational
B)  Casual
C)  Abstract
D)  Formal
E)  Objective

Question 15

How many main clauses in a simple sentence?

Accepted Answer

A)  One
B)  Two
C)  Three
D)  Four
E)  Five

Question 16

Which of the following is a specialized language for a particular profession or industry?

Accepted Answer

A)  Abstract words
B)  Concrete words
C)  Clichés
D)  Buzzwords
E)  Jargon

Question 17

The interest and preferred communication style of your company takes precedence over your own views and personal communication style.

Accepted Answer

A) True 
 B)False

Question 18

To create an objective tone,avoid personal pronouns.

Accepted Answer

A) True 
 B)False

Question 19

When writing for mobile devices,what arrangement of ideas is easier for the audience?

Accepted Answer

A)  Passive
B)  Active
C)  Direct
D)  Cause and effect
E)  Indirect

Question 20

Which of the following uses bias-free language?

Accepted Answer

A)  Despite Ms. Curtis's disability, she does a good job.
B)  Ms. Curtis's disability does not prevent her from doing a good job.
C)  For a disabled person, Ms. Curtis does a good job.
D)  Ms. Curtis's employee evaluations rank among the top five in the company.
E)  Ms. Curtis is disabled, but she does a good job nonetheless.

Exam 4: Writing Business Messages

If an audience does not immediately understand how a message pertains to them,they are less likely to pay attention to the message.

Correct AnswerverifiedShow Answer

How many main clauses in a simple sentence?

Correct AnswerverifiedShow Answer

Which of the following is a specialized language for a particular profession or industry?

Correct AnswerverifiedShow Answer

In general,most business messages are written using what type of tone?

Correct AnswerverifiedShow Answer

What can be done to draw attention to the important ideas in the document?

Correct AnswerverifiedShow Answer

Obscure word or phrases that are meant to impress others are generally considered what?

Correct AnswerverifiedShow Answer

A statement on your behalf by someone who is accepted as an expert by the audience is called what?

Correct AnswerverifiedShow Answer

When writing for a mobile device,how should paragraph length be adjusted?

Correct AnswerverifiedShow Answer

Identifying the most important information first then providing successive layers of support is referred to as what?

Correct AnswerverifiedShow Answer

Which of the following is least likely to be representative of age bias?

Correct AnswerverifiedShow Answer

Which of the following is a complex sentence?

Correct AnswerverifiedShow Answer

To create an objective tone,avoid personal pronouns.

Correct AnswerverifiedShow Answer

The interest and preferred communication style of your company takes precedence over your own views and personal communication style.

Correct AnswerverifiedShow Answer

A series of simple sentences can be tiring and confusing to read.

Correct AnswerverifiedShow Answer

When writing for mobile devices,what arrangement of ideas is easier for the audience?

Correct AnswerverifiedShow Answer

Discuss changes to the format of a communication when the writer knows the communication will be read on a mobile device.

Correct AnswerverifiedBecause readers cannot see multiple scre...View AnswerShow Answer

Which of the following uses bias-free language?

Correct AnswerverifiedShow Answer

Which of the following best describes a micro rest?

Correct AnswerverifiedShow Answer

When would a writer choose to use a passive voice?

Correct AnswerverifiedShow Answer

Producing a document that allows the audience to easily grasp the meaning the first time they read it requires what type of language choices?

Correct AnswerverifiedShow Answer

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Because readers cannot see multiple scre...
View Answer

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