Question 1

Among Ford's many contributions was the introduction of mass production, using the concepts of interchangeable parts and division of labor.

Accepted Answer

A) True 
 B)False

Question 2

Operations and sales are the two ________ functions in businesses.

Accepted Answer

A)   strategic
B)   tactical
C)   support
D)   value-adding
E)   line

Question 3

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________.

Accepted Answer

A)   flexibility; pressure to be more efficient
B)   offshoring; need to promote domestic production
C)   sustainability; threat of global warming
D)   technology; impact of random variation
E)   forecasting; stabilization of demand

Question 4

Which of the following is not true about the systems approach?

Accepted Answer

A)   A systems viewpoint is almost always beneficial in decision making.
B)   A systems approach emphasizes interrelationships among subsystems.
C)   A systems approach concentrates on efficiency within subsystems.
D)   A systems approach is essential whenever something is being redesigned or improved.
E)   All of the choices are true.

Question 5

In for-profit organizations, the value of outputs is measured by the prices customers are willing to pay for goods or services.

Accepted Answer

A) True 
 B)False

Question 6

Specialized machinery or equipment is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Accepted Answer

A) True 
 B)False

Question 7

Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm's:

Accepted Answer

A)   division of labor.
B)   market development.
C)   outsourcing.
D)   external process orientation.
E)   internal supply chain.

Question 8

Which of the following statements about variation is false?

Accepted Answer

A)    Variation prevents a production process from being as efficient as it can be.
B)   Some variation can be prevented.
C)   Variation can either be assignable or random.
D)   Any variation makes a production process less productive
E)   Random variation generally cannot be influenced by managers.

Question 9

Managing the supply chain has become more important as a result of firms increasing their levels of:

Accepted Answer

A)   overtime.
B)   outsourcing.
C)   marketing.
D)   promotions.
E)   shipping.

Question 10

Production systems with customized outputs typically have relatively:

Accepted Answer

A)   high volumes of output.
B)   low unit costs.
C)   high amounts of specialized equipment.
D)   fast work movement.
E)   skilled workers.

Question 11

In addition to operations, which of the following is considered a "line" function?

Accepted Answer

A)   accounting
B)   finance
C)   IT
D)   procurement
E)   sales

Question 12

Which of the following is a type of transformation process used by operations to convert inputs into outputs?

Accepted Answer

A)   cutting
B)   storing
C)   entertaining
D)   analyzing
E)   all of the above are transformation processes

Question 13

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.

Accepted Answer

A) True 
 B)False

Question 14

Marketing depends on operations for information regarding:

Accepted Answer

A)   productivity.
B)   lead time.
C)   cash flow.
D)   budgeting.
E)   corporate intelligence.

Exam 1: Introduction to Operations Management

In addition to operations, which of the following is considered a "line" function?

Correct Answer
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Which of the following statements about variation is false?

Correct Answer
verified

Among Ford's many contributions was the introduction of mass production, using the concepts of interchangeable parts and division of labor.

Correct Answer
verified

Which of the following is not true about the systems approach?

Correct Answer
verified

Which of the following is a type of transformation process used by operations to convert inputs into outputs?

Correct Answer
verified

Managing the supply chain has become more important as a result of firms increasing their levels of:

Correct Answer
verified

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ____ in response to the _.

Correct Answer
verified

Production systems with customized outputs typically have relatively:

Correct Answer
verified

Marketing depends on operations for information regarding:

Correct Answer
verified

Operations and sales are the two ________ functions in businesses.

Correct Answer
verified

Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm's:

Correct Answer
verified

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.

Correct Answer
verified

Specialized machinery or equipment is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Correct Answer
verified

In for-profit organizations, the value of outputs is measured by the prices customers are willing to pay for goods or services.

Correct Answer
verified

Exam 1: Introduction to Operations Management

In addition to operations, which of the following is considered a "line" function?

Correct AnswerverifiedShow Answer

Which of the following statements about variation is false?

Correct AnswerverifiedShow Answer

Among Ford's many contributions was the introduction of mass production, using the concepts of interchangeable parts and division of labor.

Correct AnswerverifiedShow Answer

Which of the following is not true about the systems approach?

Correct AnswerverifiedShow Answer

Which of the following is a type of transformation process used by operations to convert inputs into outputs?

Correct AnswerverifiedShow Answer

Managing the supply chain has become more important as a result of firms increasing their levels of:

Correct AnswerverifiedShow Answer

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________.

Correct AnswerverifiedShow Answer

Production systems with customized outputs typically have relatively:

Correct AnswerverifiedShow Answer

Marketing depends on operations for information regarding:

Correct AnswerverifiedShow Answer

Operations and sales are the two ________ functions in businesses.

Correct AnswerverifiedShow Answer

Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm's:

Correct AnswerverifiedShow Answer

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.

Correct AnswerverifiedShow Answer

Specialized machinery or equipment is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Correct AnswerverifiedShow Answer

In for-profit organizations, the value of outputs is measured by the prices customers are willing to pay for goods or services.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ____ in response to the _.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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