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Exam 1: Information Systems in Global Business Today

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Question 31

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Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

A) senior executives
B) sales executives
C) production workers
D) operational managers
E) knowledge workers

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Question 32

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Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the sociotechnical approach.

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Question 33

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Verizon Corporation's use of a Web-based digital dashboard to provide managers with precise real-time information illustrates which business objective?

The three activities in an information system that produce the information organizations use to control operations are

________ is output returned to appropriate members of the organization to help them evaluate or correct the input stage.

A corporation that funds a political action committee, which in turn promotes and funds a political candidate who agrees with the values of that corporation, could be seen as investing in which main category of complementary assets?

Converting raw data into a more meaningful form is called

There are four major business functions: human resources; manufacturing and production; finance and accounting; and information technology.

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its

The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is

The behavioral approach to information systems leaves aside technical solutions to instead analyze the psychological, social, and economic impacts of systems.

Define business process. What might be a business process used at a hospital?

The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and

________ is data that has been shaped into a form that is meaningful to human beings.

Output

Internet advertising is growing at approximately 15 percent a year.

Detailed, programmed instructions that control computer hardware components in an information system are known as computer ________.

Developing a new product, hiring a new employee, and fulfilling an order are examples of business processes.

You work at the business headquarters for a chain of movie theaters. Describe this firm's information value chain.

Define operational excellence. How can information systems help achieve it?