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________ uses the community provider Internet business model.


A) iTunes
B) Yahoo
C) eBay
D) Google
E) Twitter

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A marketplace extended beyond traditional boundaries and removed from a temporal and geographic location is called a(n)


A) exchange.
B) marketspace.
C) online marketplace.
D) e-hub.
E) net marketplace.

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Information ________ exists when one party in a transaction has more information that is important for the transaction than the other party.


A) transparency
B) asymmetry
C) complexity
D) discrimination

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Traditional online marketing, such as display ads, is still the majority of all online marketing.

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Exposing an individual to ads that are chosen and based on the recorded and analyzed online behavior of the individual is referred to as


A) clickstream advertising.
B) behavioral targeting.
C) online profiling.
D) long tail marketing.
E) crowdsourcing.

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A secure Web site that links a large firm to its suppliers and other key business partners is called a(n)


A) e-hub.
B) marketspace.
C) exchange.
D) private industrial network.
E) net marketplace.

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A new social mobile app you are developing allows users to find friends who are logged in and within a 10-mile radius. This would be categorized as a ________ service.


A) geosocial
B) geoinformation
C) geoadvertising
D) geomapping
E) geolocating

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In general, for digital goods, the marginal cost of producing another unit is about zero.

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Net marketplaces


A) focus on continuous business process coordination between companies for supply chain management.
B) are industry owned or operate as independent intermediaries between buyers and sellers.
C) are geared towards short-term spot purchasing.
D) are more relationship oriented than private industrial networks.
E) typically consist of a large firm linking to its suppliers and partners.

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Which of the following best illustrates the sales revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.
E) Netflix charges customers a monthly fee for access to its library of movies.

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________ describes the concept that a large group of people is better at making good decisions than a single person.


A) The wisdom of crowds
B) Outsourcing
C) Crowdsourcing
D) Social graphing
E) Social search

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Which of the following is not one of four types of presence to be considered when building an E-commerce presence?


A) offline media
B) Web sites
C) social media
D) corporate
E) e-mail

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Goods that are involved in the actual production process are referred to as


A) raw materials.
B) direct goods.
C) purchasing goods.
D) indirect goods.
E) products.

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Web site tracking software can log the path a customer took through the Web site, the time spent on the site, and what geographic area, in general, the customer is from, all of which can help in customer analysis. It can also log the customer's operating system and which browser the customer is using. How could these last two data items be of interest to a company? Give examples.

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Student answers will vary, but should in...

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The lowered costs of information storage, processing, and communication, along with the improvement of data quality, has resulted in which unique quality of e-commerce?


A) information density
B) richness
C) customization
D) interactivity
E) global reach

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Intellectual property refers to all forms of human expression, both tangible and intangible.

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Define location-based services and describe the main categories of these services. Which of the categories do you feel has the most potential in terms of e-commerce revenues, and why?

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Location-based services are services tha...

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All previous mass media in modern history, including the printing press, use a broadcast model where content is created in a central location by experts.

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What is the difference between personalization and customization, as applied to e-commerce technologies?


A) Customization is any type of adjustment made to a product by the user; personalization refers to a business changing a product or service for the user.
B) Personalization is any type of adjustment made to a product by the user; customization refers to a business changing a product or service for the user.
C) Customization refers to adjusting marketing messages for a consumer; personalization refers to adjusting a product or service based on a user's preferences.
D) Personalization refers to adjusting marketing messages for a consumer; customization refers to adjusting a product or service based on a user's preferences.
E) There is no difference, both terms refer to changing a product or communication for the consumer.

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What event marked the beginning of e-commerce?


A) The first product sold online.
B) The first domain name registered.
C) The first e-mail sent.
D) The first paid advertisements placed on a Web site.
E) The first product advertised online.

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