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Podcasting allows subscribers to listen to live, streaming radio and other audio content.

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The behavioral targeting of ads results in consumers responding ten times more frequently than when delivered ads randomly.

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Geoadvertising sends ads to users based on their:


A) GPS locations.
B) user addresses.
C) shopping preferences.
D) web site behaviors.

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Which of the following statements about B2B commerce is not true?


A) Eighty percent of online B2B e-commerce is still based on EDI.
B) B2B e-commerce represents approximately 10% of the overall B2B marketplace.
C) B2B e-commerce only includes commercial transactions between firms.
D) B2B e-commerce revenues in 2013 were over $4 trillion.

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Rich media advertisements are a sales-oriented marketing format.

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Ninety-six percent of all U.S. households with Internet access use a broadband connection.

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Which of the following best illustrates the transaction fee revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.

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A

Based on your reading of the chapter, e-commerce is:


A) still in a revolutionary phase.
B) widely accepted by consumers, although technology is still quickly changing.
C) not yet fully accepted by consumers, although much of its driving technology is firmly in place.
D) well entrenched as a form of modern commerce.

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Advertising networks track a user's behavior at thousands of Web sites.

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True

Which of the following statements about m-commerce is not true?


A) In 2013, m-commerce represented about 10 percent of all e-commerce.
B) M-commerce is the fastest growing form of e-commerce.
C) In 2013, Amazon's m-commerce retail sales contributed approximately 10% of all m-commerce revenues.
D) In 2013, the main areas of growth are in online banking and location-based services.

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Net marketplaces:


A) focus on continuous business process coordination between companies for supply chain management.
B) are industry owned or operate as independent intermediaries between buyers and sellers.
C) are geared towards short-term spot purchasing.
D) are more relationship oriented than private industrial networks.

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Describe the use of personalization and customization in e-commerce. What business value do these techniques have?

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In personalization, merchants can target...

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Selling products and services directly to individual consumers via the Internet best describes:


A) B2B e-commerce.
B) C2C e-commerce.
C) M-commerce.
D) B2C e-commerce.

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Retail consumer e-commerce is growing at single-digit rates.

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False

What methods could a portal use to generate revenue? Which do you think might be most successful, and why?

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Advertising, subscriptions, selling coll...

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Switching costs are the merchants' costs of changing prices.

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E-hubs are more ________ than private industrial networks.


A) transaction oriented
B) collaborative
C) independent
D) supply-chain oriented

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Varying a product's price according to the supply situation of the seller is called ________ pricing.


A) menu
B) flexible
C) dynamic
D) asymmetric

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The quality of ubiquity, as it relates to e-commerce, is illustrated by:


A) the same set of standards being used across the globe.
B) the spread of plentiful, cheap information.
C) the enabling of commerce worldwide.
D) the availability of the Internet everywhere and anytime.

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Web personalization is used primarily as a major marketing tool.

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