Question 1

The ________ thinking style is characterized by a person's preference for using external data and facts and processing this information through rational, logical thinking to guide decisions and actions.

Accepted Answer

A)   linear
B)   normative
C)   behavioral
D)   organic

Question 2

A(n)  ________ is an explicit statement that tells a manager what can or cannot be done.

Accepted Answer

A)   agenda
B)   objective
C)   rule
D)   solution

Question 3

Once the alternatives to solving a problem have been identified, the next step in the decision-making process is selecting one of these alternatives.

Accepted Answer

A) True 
 B)False

Question 4

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

Accepted Answer

A)   rational decision making
B)   intuitive decision making
C)   bounded rationality
D)   evidence-based management

Question 5

When problems are ________, managers must rely on ________ in order to develop unique solutions.

Accepted Answer

A)   structured; nonprogrammed decision making
B)   structured; pure intuition
C)   unstructured; nonprogrammed decision making
D)   unstructured; programmed decision making

Question 6

A series of eight steps that begins with identifying a problem and concludes with evaluating a decision's effectiveness is known as ________.

Accepted Answer

A)   the decision-making process
B)   decision support theory
C)   a decision-tree analysis
D)   a decision information system

Question 7

What can a manager do to make effective decisions in today's fast-moving world?

Accepted Answer

The following are a few guidelines that ...

Question 8

In the decision-making process, after allocating weights to the decision criteria, the decision-maker must then ________.

Accepted Answer

A)   list viable alternatives that could resolve the problem
B)   allocate weights to each alternative that could resolve the problem
C)   evaluate each alternative that could resolve the problem
D)   rate all alternatives that could solve the problem using the decision criteria

Question 9

________ are straightforward, familiar, and easily defined.

Accepted Answer

A)   Organic problems
B)   Structured problems
C)   Analogous problems
D)   Nonprogrammed problems

Question 10

A(n)  ________ is the existence of a discrepancy between an existing and a desired state of affairs.

Accepted Answer

A)   hazard
B)   risk
C)   uncertainty
D)   problem

Question 11

Which of the following is an example of a procedure?

Accepted Answer

A)   Without exception, all employees in customer-facing roles must be formally attired at all times.
B)   Before going on a leave of absence, fill up the application form available on the company's online leave management system. All applications will be approved/rejected within two days by the employee's immediate supervisor.
C)   We promote from within, whenever possible. If qualified applicants are available internally, a job posting will be issued by the HR department providing the necessary details about all vacancies.
D)   Employees working with power tools must wear safety glasses at all times.

Question 12

According to the concept of bounded rationality, managers make decisions rationally, but are limited by their ability to process information.

Accepted Answer

A) True 
 B)False

Question 13

In intuitive decision making, managers ________.

Accepted Answer

A)   often tend to ignore their feelings or emotions
B)   use data from their subconscious mind to help make their decisions
C)   use available evidence to improve their decision-making skills
D)   do not depend on their past experiences to make decisions

Question 14

Discuss the three types of programmed decisions that a manager depends on to resolve structured problems.

Accepted Answer

Usually a manager relies on one of three...

Question 15

Discuss structured problems, programmed decisions, unstructured problems, and nonprogrammed decisions.

Accepted Answer

Some problems are straightforward.The de...

Question 16

Which of the following is NOT a valid assumption about rationality?

Accepted Answer

A)   The problem is clear and unambiguous.
B)   A single, well-defined goal is to be achieved.
C)   The decision maker is logical in his approach.
D)   The decision maker accepts a solution that is good enough.

Question 17

The ________ occurs when decision makers select and highlight certain aspects of a situation while excluding others.

Accepted Answer

A)   framing bias
B)   availability bias
C)   representation bias
D)   randomness bias

Question 18

What is a difference between a policy and a rule?

Accepted Answer

A)   A policy establishes general parameters for the decision maker.
B)   A policy specifies what should or should not be done.
C)   A policy is more explicit.
D)   A rule typically contains an ambiguous term.

Question 19

Decision making is a part of the planning, organizing, leading, and controlling functions and thus, the essence of management.

Accepted Answer

A) True 
 B)False

Question 20

A programmed decision is a repetitive decision that can be handled by a routine approach.

Accepted Answer

A) True 
 B)False

Exam 6: Managers As Decision Makers

Discuss the three types of programmed decisions that a manager depends on to resolve structured problems.

Correct AnswerverifiedUsually a manager relies on one of three...View AnswerShow Answer

Discuss structured problems, programmed decisions, unstructured problems, and nonprogrammed decisions.

Correct AnswerverifiedSome problems are straightforward.The de...View AnswerShow Answer

According to the concept of bounded rationality, managers make decisions rationally, but are limited by their ability to process information.

Correct AnswerverifiedShow Answer

Which of the following is NOT a valid assumption about rationality?

Correct AnswerverifiedShow Answer

Decision making is a part of the planning, organizing, leading, and controlling functions and thus, the essence of management.

Correct AnswerverifiedShow Answer

In intuitive decision making, managers ________.

Correct AnswerverifiedShow Answer

A programmed decision is a repetitive decision that can be handled by a routine approach.

Correct AnswerverifiedShow Answer

When problems are ________, managers must rely on ________ in order to develop unique solutions.

Correct AnswerverifiedShow Answer

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

Correct AnswerverifiedShow Answer

In the decision-making process, after allocating weights to the decision criteria, the decision-maker must then ________.

Correct AnswerverifiedShow Answer

Which of the following is an example of a procedure?

Correct AnswerverifiedShow Answer

What can a manager do to make effective decisions in today's fast-moving world?

Correct AnswerverifiedThe following are a few guidelines that ...View AnswerShow Answer

What is a difference between a policy and a rule?

Correct AnswerverifiedShow Answer

The ________ thinking style is characterized by a person's preference for using external data and facts and processing this information through rational, logical thinking to guide decisions and actions.

Correct AnswerverifiedShow Answer

________ are straightforward, familiar, and easily defined.

Correct AnswerverifiedShow Answer

Once the alternatives to solving a problem have been identified, the next step in the decision-making process is selecting one of these alternatives.

Correct AnswerverifiedShow Answer

A series of eight steps that begins with identifying a problem and concludes with evaluating a decision's effectiveness is known as ________.

Correct AnswerverifiedShow Answer

The ________ occurs when decision makers select and highlight certain aspects of a situation while excluding others.

Correct AnswerverifiedShow Answer

A(n) ________ is an explicit statement that tells a manager what can or cannot be done.

Correct AnswerverifiedShow Answer

A(n) ________ is the existence of a discrepancy between an existing and a desired state of affairs.

Correct AnswerverifiedShow Answer

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Usually a manager relies on one of three...
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Some problems are straightforward.The de...
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When problems are , managers must rely on in order to develop unique solutions.

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The following are a few guidelines that ...
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