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________ refers to the ability of consumers to discover what merchants actually pay for products.

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An example of the content provider business model is Salon.com, an online magazine.

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Information ________ exists when one party in a transaction has more information that is important for the transaction than the other party.


A) transparency
B) asymmetry
C) complexity
D) discrimination

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Which of the following statements about B2B commerce is not True?


A) Eighty percent of online B2B e-commerce is still based on EDI.
B) B2B e-commerce represents approximately three-quarters of the overall B2B marketplace.
C) B2B e-commerce only includes commercial transactions between firms.
D) B2B e-commerce revenues in 2009 were over $3 trillion.

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Which of the following is not one of the categories of services that are popular for m-commerce?


A) location-based services
B) financial services
C) games and entertainment
D) retail shopping

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Automobile manufacturing is an example of a vertical market.

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Content providers use ________ systems to process large amounts of very small monetary transactions cost-effectively.

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Net marketplaces


A) focus on continuous business process coordination between companies for supply chain management.
B) are industry owned or operate as independent intermediaries between buyers and sellers.
C) are geared towards short-term spot purchasing.
D) are more relationship oriented than private industrial networks.

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Based on your reading of the chapter, e-commerce is


A) still in a revolutionary phase.
B) widely accepted by consumers, although technology is still quickly changing.
C) not yet fully accepted by consumers, although much of its driving technology is firmly in place.
D) well entrenched as a form of modern commerce.

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Which of the following was the leading marketing format in 2010?


A) display ads
B) e-mail
C) classifieds
D) search engine

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The Internet shrinks information asymmetry.

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Netflix's public announcement of a reward for a technology solution to its movie recommendation system is an example of


A) prediction markets.
B) behavioral targeting.
C) long-tail marketing.
D) crowdsourcing.

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Selling products and services directly to individual consumers via the Internet best describes


A) B2B e-commerce.
B) C2C e-commerce.
C) M-commerce.
D) B2C e-commerce.

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Compared to digital markets, traditional markets have


A) lower search costs.
B) stronger network effects.
C) higher delayed gratification effects.
D) higher transaction costs.

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Which of the following best illustrates the transaction fee revenue model?


A) EBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.

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Retail e-commerce has grown consistently at double-digit rates since 1995.

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List and describe at least five different Internet business models. Which of these models do you think would be the most risky for a startup business today? Support your answer.

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Internet business models include: e-tail...

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EDI standards that take advantage of network communications have yet to be fully implemented at the industry level.

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Exchanges have become one of the most popular types of Net marketplace because they encourage competitive bidding that drives prices down.

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Transaction brokers


A) generate revenue from advertising or from directing buyers to sellers.
B) save users money and time by processing online sales transactions.
C) provide a digital environment where buyers and sellers can establish prices for products.
D) sell physical products directly to consumers or individual businesses.

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