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Growth of green technologies such as smart grid electricity services,online energy management,and consumer-generated energy are ________ forces that would be identified through an environmental scan.


A) social
B) competitive
C) regulatory
D) technological
E) economic

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Which of the following statements regarding environmental scanning is the most accurate?


A) Environmental scanning changes the marketing environment.
B) Environmental scanning identifies and interprets potential trends.
C) Environmental scanning should be done about every five years.
D) Environmental scanning focuses primarily on ecological factors.
E) It is too costly and there is too much information generated from environmental scanning to make it viable for small firms.

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Self-regulation refers to


A) governmental guidelines that suggest what is legal and ethical and what is not.
B) a self-imposed set of rules set by a specific industry watchdog group that dictates legal and ethical behaviors.
C) an alternative to government control where an industry attempts to police itself.
D) voluntary compliance to governmental rules and regulations set for a specific industry.
E) a set of rules created and enforced by the FTC to which all members of an industry voluntarily agree to comply.

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A seller's requirement that the purchaser of one product also buy another item in the line is called


A) exclusive dealing.
B) a tying arrangement.
C) a selective promotion contract.
D) an exclusive territorial distributorship.
E) a requirement contract

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Paul Avery is a salesperson at the only Ford automobile dealership in Wausau,Wisconsin.However,there are several other auto dealerships in town,offering both domestic and foreign cars and trucks.Paul works hard to keep his customers satisfied because he knows that if his customers are unhappy,they can simply buy a car from one of the several other comparable dealers in Wausau.This marketing environment is an example of


A) pure competition.
B) monopolistic competition.
C) an oligopoly.
D) a monopoly.
E) marginal competition.

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Culture is a component of what type of environmental force that must be scanned to assess its impact on the organization's marketing environment?


A) regulatory
B) technological
C) competitive
D) economic
E) social

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Recognized for excellence by Advertising Age,Alma creates advertising to reach diverse segments by searching "for that intangible fiber that touches the lives of consumers creating relevant and unique business-building communication ideas." Alma has created Hispanic campaigns for McDonald's,Sprint,and Clorox as a part of their programs incorporating


A) psychographic differences.
B) population inputs.
C) multicultural marketing.
D) a value consciousness.
E) macroeconomics.

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Boeing,Northrup Grumman,and Lockheed Martin control the vast majority of the U.S.defense contractor industry.In terms of the form of competition,this industry is an example of a(n)


A) oligopoly.
B) trilateral monopoly.
C) pure monopoly.
D) pure competition.
E) monopolistic competition.

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All of the following are commonly held values in the United States except which?


A) equality
B) action
C) group welfare
D) continuous change
E) personal control

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Technological advances can replace or substitute for existing products in a relatively short period.IBM's Watson is a likely replacement or substitute for


A) TV broadcasts.
B) digital video recorders.
C) a customer service representative.
D) printed publications.
E) plastic credit cards.

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Any activity that uses electronic communication in the inventory,promotion,distribution,purchase,and exchange of products and services is referred to as


A) electronic commerce.
B) internet barter.
C) intranet exchange.
D) electronic exchange.
E) extranet trade.

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A time of declining economic activity when businesses decrease production,unemployment rises,and many consumers have less money to spend is referred to as


A) deflation.
B) inflation.
C) prosperity.
D) a recession.
E) a depression.

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What is the difference between a patent and a copyright? Digital technology has required what additional recent legislation?

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A patent gives inventors of new and nove...

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According to some predictions regarding attitudes and the roles of men and women,which of the following is most likely to occur?


A) The attitudes of men toward women will change more dramatically than the attitudes of women toward men.
B) The attitudes of women toward men will change more dramatically than the attitudes of men toward women.
C) The buying habits of women will become much more predictable than those of men.
D) The gap between buying patterns of men and women will grow.
E) The gap between buying patterns of men and women will diminish.

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The factors that drive competition include


A) monopolistic competition,cross-market competition,entry,and the bargaining power of buyers and suppliers.
B) cross-market competition,entry,the bargaining power of buyers and suppliers,and substitution possibilities.
C) monopolistic competition,cross-market competition,bargaining power of buyers and suppliers,existing rivalries.
D) entry,the bargaining power of buyers and suppliers,existing rivalries,and substitution possibilities.
E) cross-market competition,entry,bargaining power of buyers and suppliers,substitution possibilities.

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The purpose of the ________ is to forbid certain actions that are likely to lessen competition,although no actual harm has yet occurred.


A) Federal Trade Commission Act
B) Lanham Act
C) Clayton Act
D) Sherman Antitrust Act
E) Robinson-Patman Act

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There are only three major recording labels in the world- Sony BMG,Universal Music Group,and Warner Music Group.They are responsible for the vast majority of music recordings that are made.Harry says that these three music companies operate as an oligopoly.Maryanne says that they operate as monopolistic competition.Explain how each came to his or her conclusion.Who is correct?

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Monopolistic competition occurs when man...

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All of the following federal laws are designed to protect consumers except which?


A) Consumer Product Safety Act
B) FTC Act of 1914
C) Nutritional Labeling and Education Act
D) Digital Millennium Copyright Act
E) Child Protection Act

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The generation of children born between 1946 and 1964 is referred to as


A) the grey generation.
B) millennials.
C) Generation Y.
D) baby boomers.
E) Generation X.

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It had been the Campbell Soup Co.'s practice to insert clear glass marbles into the bottom of soup containers used in print advertisements to bring some of the soup's ingredients (e.g. ,noodles or chicken) to the surface,thus misrepresenting the amount of solid ingredients in the soup.Which agency would monitor such a practice?


A) Food and Drug Administration
B) U) S.Department of Justice
C) Federal Trade Commission
D) Better Business Bureau
E) American Marketing Association

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