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A business document that specifically details how you plan on selling your product and find new customers is called a:


A) sales analysis.
B) business plan.
C) competitive strategy.
D) market strategy.

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The basic value proposition of community providers is:


A) they offer a fast, convenient one-stop site where users can focus on their most important concerns and interests.
B) they offer consumers valuable, convenient, time-saving, and low cost alternatives to traditional service providers.
C) they create a digital electronic environment for buyers and sellers to meet, agree on a price and transact.
D) they increase customers' productivity by helping them get things done faster and more cheaply.

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All of the following statements about Groupon are true except:


A) Groupon has yet to show a profit.
B) Groupon combines two major trends in e-commerce: localization and social networks.
C) It is unclear if Groupon's business model is sustainable.
D) Groupon believes it must scale up fast in a winner-take-all market.

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Which of the following is an example of the subscription revenue model?


A) Ancestry.com
B) eBay
C) Amazon
D) Twitter

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Which of the following features of e-commerce technology changes industry structure by lowering barriers to entry but greatly expands the market at the same time?


A) global reach
B) richness
C) interactivity
D) personalization

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A firm's ________ refers to the other companies operating in the same marketspace selling similar products.

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competitiv...

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Which of the following is an unfair competitive advantage?


A) brand name
B) access to global markets
C) lower product prices
D) superior technology

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Define and describe the transaction broker business model and discuss the eight components of the business model for this type of B2C firm.

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The transaction broker business model is...

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A(n) ________ is the set of activities performed in an industry or in a firm that transforms raw inputs into final products and services.

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Most first movers have the complementary resources needed to sustain their advantage.

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Horizontal or general portals primarily generate revenue in all of the following ways except:


A) charging advertisers for ad placement.
B) collecting transaction fees.
C) sales of goods.
D) charging subscription fees.

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Expedia is an example of a:


A) community provider.
B) transaction broker.
C) market creator.
D) service provider.

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Which of the following is an example of the affiliate revenue model?


A) Yahoo
B) eBay
C) Gap.com
D) MyPoints

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Discuss the implications of each of the unique features of e-commerce technology for the overall business environment.

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The ubiquity of e-commerce creates new m...

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All of the following may lead to a competitive advantage except:


A) less expensive suppliers.
B) better employees.
C) fewer products.
D) superior products.

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Social technologies change industry structure by shifting programming and editorial decisions to consumers.

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Which of the following are Amazon's primary value propositions?


A) personalization and customization
B) selection and convenience
C) reduction of price discovery cost
D) management of product delivery

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________ and ________ are typically the most easily identifiable aspects of a company's business model.


A) Market strategy; market opportunity
B) Value proposition; revenue model
C) Value proposition; competitive environment
D) Revenue model; market strategy

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A value proposition defines how a company's product or service fulfills the needs of a customer.

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Define organizational development and describe its importance in relation to the implementation of a business plan and strategy.

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Organizational development is a plan tha...

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