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Exam 9: Designing Adaptive Organizations

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Question 21

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Bridget's Gifts, a gift store in Janville, has four departments: flowers and soft toys, cards and e-cards, metal collectibles, and photo albums and scrapbooks. These departments are responsible for manufacturing their own commodities. In this scenario, Bridget's Gifts most likely uses _____ to organize its work and employees into separate units.

A) matrix departmentalization
B) functional departmentalization
C) product departmentalization
D) customer departmentalization

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Question 22

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Amborfes Inc., a company that supplies packing materials to pharmaceutical manufacturing companies, ensures that its employees do not get bored of specific jobs by periodically moving them across a variety of jobs such as pasting of cartons, manufacturing of blisters, manufacturing of sleeves for plastic bottles, scoring of cartons, and printing and laminating of cartons. In the context of job design, Amborfes Inc. is most likely using _____.

A) job specialization
B) job rotation
C) task rigidity
D) task identity

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Question 23

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In the context of intraorganizational processes, _____ are characterized by broadly defined jobs and responsibilities; loosely defined, frequently changing roles; and decentralized authority and horizontal communication based on task knowledge.

Mildred, the marketing manager of an automobile manufacturing company, is responsible for pricing products, conducting market research, and designing advertising campaigns and promotional activities for the company. In the context of organizational authority, which of the following functions does Mildred most likely perform?

The chain of command is a vertical line of responsibility that clarifies which task has to be performed by whom.

In the context of job design, which of the following is true of job specialization?

Jason is an employee at Manisch Burger and Meals. He is assigned the task of serving soft drinks to customers who order meals consisting of potato fries, a burger, and a roll. Which of the following best exemplifies Jason's job design?

In the context of the job characteristics model, _____ is the number of different activities performed in a job.

Shmature, a law firm, organizes its staff into various departments depending on the type of clients it deals with. These departments include federally incorporated organizations, sole proprietorships, partnerships, limited liability companies, and corporations. In this scenario, Shmature most likely follows _____.

In the context of the job characteristics model, _____ is the number of different activities performed in a job.

As the art director of a film production company, Arthur carries out the duties that are assigned to him by his manager. At the same time, Arthur issues orders to the assistant art directors who work under him. In the context of organizational authority, which of the following features of a traditional organizational structure does this scenario best illustrate?

Calcunick, a travel agency, organizes its labor force into departments based on the category of clients the respective department serves. These departments include individual travel, couple travel, family travel, and group travel. In this scenario, Calcunick most likely follows _____.

Willie is the production manager of the sterile ophthalmic formulations division of Pharmogrep, a pharmaceutical manufacturing company. Other divisions in the company include sterile otic formulations, nonsterile nasal formulations, and nonsterile otic formulations. In this scenario, which of the following organizational structures does Pharmogrep most likely follow?

Ballooshu, a large dairy cooperative, organizes its labor force into different divisions for the manufacture of butter, cheese, cultured dairy, frozen desserts, ice cream, milk, and milk powder. In this scenario, which of the following organizational structures does Ballooshu most likely follow?

Brian, a newly appointed finance manager of a tire manufacturing company, has the power to command his subordinates irrespective of the number of years they have been in the organization. In this scenario, Brian most likely has _____.

Timothy, a laboratory manager at a multinational photography company, manages a team of seven designers. All of them report to him, and he has the power to command them and assign duties to them. In this scenario, Timothy most likely has _____.

Marjoriesse, a multinational chain of gold jewelry stores, allows each of its stores to run advertising campaigns of its choice. Depending on the market conditions, demographic factors, and geographical factors, the store managers of Marjoriesse can choose between print, radio, and television media to advertise. In the context of organizational authority, which of the following is best illustrated in this scenario?

_____ is a management principle which means that workers should report to just one boss.

Clanacotta, a designing firm, organizes its workforce into departments based on the service the department provides, such as web designing, magazine designing, and portfolio publishing. In this scenario, Clanacotta most likely follows _____.

Sobaminth, a manufacturer and supplier of home appliances, organizes its labor force based on the core products the employees deal with, such as washing machines, dishwashers, refrigerators, and televisions. Each of these departments also has its own training, servicing, finance, and human resources teams. In this scenario, which of the following organizational structures does Sobaminth most likely follow?