Question 1

Susan leads a product innovation team. Her team meetings usually involve heated arguments, and many of the team members are known to lose their composure while discussing a new product idea. However, the team members immediately reconcile with each other after the meetings. This scenario illustrates the concept of _____.

Accepted Answer

A)   structural accommodation
B)   conservative bias
C)   minority domination
D)   cognitive conflict

Question 2

Which of the following is a declining stage when teams are not effectively managed?

Accepted Answer

A)   De-performing
B)   De-forming
C)   De-porting
D)   De-merging

Question 3

Which of the following is a characteristic of cognitive conflict?

Accepted Answer

A)   Reconciliation
B)   Resentment
C)   Cynicism
D)   Hostility

Question 4

_____ represents the variances or differences in ability, experience, personality, or any other factor on a team.

Accepted Answer

A)   Team equity
B)   Team autonomy
C)   Team synergy
D)   Team diversity

Question 5

Challenging team goals greatly increase the incidence of social loafing.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is a drawback of virtual teams?

Accepted Answer

A)   They are highly rigid because of organizationally dispersed team members.
B)   They make communication difficult among team members because of a lack of means of communication.
C)   They often suffer from a lack of understanding regarding the team's purpose.
D)   They lack variety in team composition.

Question 7

Identify a true statement about cross-functional teams.

Accepted Answer

A)   They can only be used with part-time or temporary team assignments.
B)   They generate less ideas and alternative solutions than traditional teams.
C)   They are intentionally composed of employees from different departments of an organization.
D)   They usually attack problems from one perspective.

Question 8

Which of the following has the most autonomy in the autonomy continuum?

Accepted Answer

A)   Semi-autonomous work groups
B)   Self-designing teams
C)   Employee involvement teams
D)   Traditional work groups

Question 9

Rewards that depend on team performance rather than individual performance are the key to rewarding team behaviors and efforts.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements is true of team norms?

Accepted Answer

A)   They allow flexibility in terms of job performance, absenteeism, and safety.
B)   They regulate the everyday actions that allow teams to function effectively.
C)   They indicate the extent to which team members are attracted to a team.
D)   They are rules that are formally signed and agreed upon by team members.

Question 11

Larry's sales team members often argue with each other while addressing a problem and seemingly resolve their differences as soon as the appropriate solution to the problem has been found. This scenario illustrates the concept of _____.

Accepted Answer

A)   autonomy
B)   conservative bias
C)   groupthink
D)   cognitive conflict

Question 12

Which of the following statements is true of self-designing teams?

Accepted Answer

A)   They require management approval to perform a task.
B)   They control work tasks and team membership.
C)   They are also known as self-managing teams.
D)   They have less autonomy than employee involvement teams.

Question 13

BreeTek is a cybersecurity company. The company has set up offices in all the major countries in the world. Software developers from different countries are required to communicate with each other regularly. As they cannot meet in person, they communicate with each other via email, videoconferencing, and group communication applications. This team of software developers is an example of a(n)  _____.

Accepted Answer

A)   cross-functional team
B)   advisory team
C)   virtual team
D)   leadership team

Question 14

Every month a group of workers at Orkden Pharmacy meets at the company head office to discuss issues pertaining to equipment maintenance, workplace safety, and drug quality. The workers provide suggestions to the top management about how to solve most of these problems, but the decision to take any action is completely up to the top management. This group is an example of a(n)  _____.

Accepted Answer

A)   self-designing team
B)   self-managing team
C)   traditional work team
D)   employee involvement team

Question 15

The finance team of a company conducts a meeting to discuss the worthiness of investing its funds in the local share market. Although most of the team members support the idea, one member, Mikhail, feels that the proposed investment is risky as the stock prices of many companies in the market has been erratic. However, Mikhail does not voice his opinion fearing that his dynamics with the team would be affected. This scenario illustrates the concept of _____.

Accepted Answer

A)   groupthink
B)   reverse psychology
C)   apophenia
D)   conservative bias

Question 16

In the context of autonomy, which of the following is a similarity between self-managing teams and self-designing teams?

Accepted Answer

A)   Both have the authority to change the design of the teams and the tasks they do.
B)   Both can manage and control all of the major tasks directly related to production of a product.
C)   Both need the approval of management before making any changes.
D)   Both can choose the types of projects they want and select their own team members.

Question 17

Patrick believes that it is his responsibility to speak on behalf of his team during meetings. However, Patrick's team members have not elected him to be the leader or spokesperson, and they feel that Patrick is hindering them from expressing their opinions. This work team is most likely experiencing _____.

Accepted Answer

A)   minority domination
B)   groupthink
C)   synergy
D)   structural accommodation

Question 18

Traditional work groups are different from self-managing teams in that team members:

Accepted Answer

A)   manage and control all of the major tasks directly related to production.
B)   have the freedom to make suggestions to management.
C)   do not have direct responsibility or control over their work.
D)   do not have the authority to change the design of their teams.

Question 19

Crimson Corp. is an investment company that has formed a new team of market researchers, lawyers, and investment bankers. In order to ensure that no work is stalled in the absence of a member in the team, the manager should provide _____ to the members.

Accepted Answer

A)   diversity training
B)   decision-making training
C)   interpersonal skills training
D)   cross-training

Question 20

In the context of autonomy, which of the following is a similarity between traditional work groups and employee involvement teams?

Accepted Answer

A)   Both lack the authority to make decisions related to the major tasks required to produce a product or service.
B)   Both control all of the major tasks directly related to production.
C)   Both lack the right to provide advice or make suggestions to management.
D)   Both can control and change the design of the teams themselves.

Exam 10: Managing Teams

_____ represents the variances or differences in ability, experience, personality, or any other factor on a team.

Correct Answer
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Identify a true statement about cross-functional teams.

Correct Answer
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In the context of autonomy, which of the following is a similarity between traditional work groups and employee involvement teams?

Correct Answer
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Crimson Corp. is an investment company that has formed a new team of market researchers, lawyers, and investment bankers. In order to ensure that no work is stalled in the absence of a member in the team, the manager should provide _____ to the members.

Correct Answer
verified

Which of the following is a drawback of virtual teams?

Correct Answer
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Rewards that depend on team performance rather than individual performance are the key to rewarding team behaviors and efforts.

Correct Answer
verified

Larry's sales team members often argue with each other while addressing a problem and seemingly resolve their differences as soon as the appropriate solution to the problem has been found. This scenario illustrates the concept of _____.

Correct Answer
verified

Traditional work groups are different from self-managing teams in that team members:

Correct Answer
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Correct Answer
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Which of the following is a declining stage when teams are not effectively managed?

Correct Answer
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Which of the following statements is true of team norms?

Correct Answer
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Correct Answer
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Correct Answer
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Challenging team goals greatly increase the incidence of social loafing.

Correct Answer
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Which of the following has the most autonomy in the autonomy continuum?

Correct Answer
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Which of the following is a characteristic of cognitive conflict?

Correct Answer
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In the context of autonomy, which of the following is a similarity between self-managing teams and self-designing teams?

Correct Answer
verified

Which of the following statements is true of self-designing teams?

Correct Answer
verified

Exam 10: Managing Teams

_____ represents the variances or differences in ability, experience, personality, or any other factor on a team.

Correct AnswerverifiedShow Answer

Identify a true statement about cross-functional teams.

Correct AnswerverifiedShow Answer

In the context of autonomy, which of the following is a similarity between traditional work groups and employee involvement teams?

Correct AnswerverifiedShow Answer

Crimson Corp. is an investment company that has formed a new team of market researchers, lawyers, and investment bankers. In order to ensure that no work is stalled in the absence of a member in the team, the manager should provide _____ to the members.

Correct AnswerverifiedShow Answer

Which of the following is a drawback of virtual teams?

Correct AnswerverifiedShow Answer

Rewards that depend on team performance rather than individual performance are the key to rewarding team behaviors and efforts.

Correct AnswerverifiedShow Answer

Larry's sales team members often argue with each other while addressing a problem and seemingly resolve their differences as soon as the appropriate solution to the problem has been found. This scenario illustrates the concept of _____.

Correct AnswerverifiedShow Answer

Traditional work groups are different from self-managing teams in that team members:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is a declining stage when teams are not effectively managed?

Correct AnswerverifiedShow Answer

Which of the following statements is true of team norms?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Challenging team goals greatly increase the incidence of social loafing.

Correct AnswerverifiedShow Answer

Which of the following has the most autonomy in the autonomy continuum?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of cognitive conflict?

Correct AnswerverifiedShow Answer

In the context of autonomy, which of the following is a similarity between self-managing teams and self-designing teams?

Correct AnswerverifiedShow Answer

Which of the following statements is true of self-designing teams?

Correct AnswerverifiedShow Answer

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