Question 1

Groupthink is a phenomenon that relates to the consensus norms.

Accepted Answer

A) True 
 B)False

Question 2

Surface-level diversity refers to attitudes, values, and opinions which are different in diverse groups.

Accepted Answer

A) True 
 B)False

Question 3

At Milton farms, where a large part of the management comes from the same sociocultural background, many employees of diverse ethical or cultural origins are hired only to ensure legal compliance with laws relating to diversity at the workplace. The company's day-to-day functioning leaves much to be desired in terms of promoting diversity. Recently, the owner's cousin was promoted to the post of a branch manager while three suitable candidates hailing from different cultures were blatantly overlooked. This is an example of ________.

Accepted Answer

A)   social loafing
B)   ingroup favoritism
C)   groupthink
D)   contrast bias
E)   social exchange

Question 4

Groups lead to increased acceptance of a solution.

Accepted Answer

A) True 
 B)False

Question 5

When faced with a number of tight deadlines, Mandy Moore often delegates work collectively. Recently she chose some fairly experienced employees to work on a high-priority project. She was heartened to see that the selected group of employees was having numerous meetings and working hard. However, when she went to check on their progress at the halfway mark in the project schedule, she was shocked to see how little the team had done in the past three weeks. This scenario reflects ________.

Accepted Answer

A)   groupthink
B)   collective efficacy
C)   social loafing
D)   groupshift
E)   ingroup favoritism

Question 6

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

Accepted Answer

A)   better perspectives and patterns
B)   group solidarity and collectivist goals
C)   promotion of diversity
D)   deadlines and time constraints
E)   role perception and expectation

Question 7

Which of the following differentiates between formal and informal groups?

Accepted Answer

A)   The timeline of reference for formal groups is greater than that for informal groups.
B)   The impact of formal groups on organizational performance is less than that of informal groups.
C)   Formal groups pursue the goal of social contact, while informal groups have definite organizational goals to attain.
D)   Formal groups are typically smaller in size when compared to informal groups.
E)   Formal groups involve clearly defined tasks and roles, while informal groups are neither formally structured nor organizationally determined.

Question 8

Which of the following statements is true regarding the effect that size of the group has on the group's overall behavior?

Accepted Answer

A)   The size of the group does not affect the group's overall performance.
B)   Evidence indicates that larger groups are faster at completing tasks than smaller ones.
C)   Compared to smaller groups, larger groups are better at problem solving.
D)   If the goal of the group is fact-finding, then smaller groups are more effective than larger groups.
E)   Evidence indicates that individuals perform better in larger groups than in smaller ones.

Question 9

Sonia Soans is a corporate trainer. One of her favorite ways to start a training program is to present a case study and encourage members to think of the case in depth and discuss it amongst each other. Using the results of the activity, she understands the baseline measures of the group's functioning. During one of her recent sessions, she observed that the group came to a consensus very quickly. However, when asked to present their views, the team members were not too confident and appeared to be under an illusion of unanimity. From this scenario, we can say that this group experienced ________.

Accepted Answer

A)   diversity
B)   groupshift
C)   role conflict
D)   groupthink
E)   social loafing

Question 10

Which of the following is true with regard to deviant workplace behavior?

Accepted Answer

A)   It is involuntary in nature.
B)   Widespread deviant workplace behavior depends on the accepted norms of the group.
C)   It has a negligible adverse impact on organization as it is accepted by some employees.
D)   Research on deviance at the workplace has shown that employees operating individually engage in more deviant behaviors than those who function as a part of groups.
E)   Leaving work early is an example of a property-related deviant workplace behavior.

Question 11

________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

Accepted Answer

A)   Groupshift
B)   Social loafing
C)   Ingroup favoritism
D)   Cyber loafing
E)   Groupthink

Question 12

Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity?

Accepted Answer

A)   When cohesiveness is low and performance norms are also low, productivity will be high.
B)   The productivity of the group is affected by the performance norms but not by the cohesiveness of the group.
C)   If cohesiveness is high and performance norms are low, productivity will be high.
D)   If cohesiveness is low and performance norms are high, productivity will be low.
E)   When both cohesiveness and performance norms are high, productivity will be high.

Question 13

Which of the following represents the first action in the group development process of a temporary group?

Accepted Answer

A)   group direction is set
B)   transition after half of time taken up
C)   inertia and slow progress
D)   second phase of inertia
E)   accelerated activity

Question 14

Setting up a group's direction is often the first activity of temporary groups.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following represents the acceptable standards of behavior within a group that are shared by the group's members?

Accepted Answer

A)   status
B)   norms
C)   dyads
D)   goals
E)   cliques

Question 16

Like many other marketing strategy specialists, Mark Fritz relies heavily on creativity and originality. Members of his team are selected on the basis of their ability to think divergently, and Mark often conducts activities to ensure that this ability is developed. For instance, before any new project, Mark invites his team to sit together and churn out possible ideas about the new product, its theme, and ways in which it can be projected best in the market. These sessions usually provide him with a bank of potential ideas from which the team selects some strong concepts and develops them into a campaign. To encourage freedom in these sessions, Mark has a no-evaluation policy. This is an example of ________.

Accepted Answer

A)   ingroup favoritism
B)   groupshift
C)   brainstorming
D)   groupthink
E)   social loafing

Question 17

Positive norms always portend positive outcomes in a company.

Accepted Answer

A) True 
 B)False

Question 18

As a member of a group, you typically desire acceptance by the group and are susceptible to ________ to group norms.

Accepted Answer

A)   approving
B)   divulging
C)   conforming
D)   divergence
E)   Appearance

Question 19

Which of the following is true regarding formal groups?

Accepted Answer

A)   They are natural formations that arise in response to the need for social contact.
B)   They lack clearly defined structures and roles for their members.
C)   They have negligible impact on employee performance and behavior.
D)   A group of people who come together to protest against a new law make up a formal group.
E)   They are marked by stipulated behaviors in pursuit of organizational goals.

Question 20

Which of the following statements is true regarding brainstorming?

Accepted Answer

A)   Brainstorming encourages criticizing an idea as early as possible.
B)   Brainstorming overcomes the problem of "production blocking."
C)   Brainstorming can overcome the pressures for conformity.
D)   Research consistently shows that a group in a brainstorming session generates more ideas than an individual working alone.
E)   Brainstorming fails to develop group cohesiveness.

Exam 9: Foundations of Group Behavior

Groups lead to increased acceptance of a solution.

Correct Answer
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Correct Answer
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As a member of a group, you typically desire acceptance by the group and are susceptible to ________ to group norms.

Correct Answer
verified

Which of the following statements is true regarding brainstorming?

Correct Answer
verified

Correct Answer
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Which of the following represents the acceptable standards of behavior within a group that are shared by the group's members?

Correct Answer
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Surface-level diversity refers to attitudes, values, and opinions which are different in diverse groups.

Correct Answer
verified

Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity?

Correct Answer
verified

Which of the following represents the first action in the group development process of a temporary group?

Correct Answer
verified

Groupthink is a phenomenon that relates to the consensus norms.

Correct Answer
verified

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

Correct Answer
verified

Which of the following is true with regard to deviant workplace behavior?

Correct Answer
verified

________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

Correct Answer
verified

Setting up a group's direction is often the first activity of temporary groups.

Correct Answer
verified

Which of the following is true regarding formal groups?

Correct Answer
verified

Which of the following differentiates between formal and informal groups?

Correct Answer
verified

Correct Answer
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Positive norms always portend positive outcomes in a company.

Correct Answer
verified

Which of the following statements is true regarding the effect that size of the group has on the group's overall behavior?

Correct Answer
verified

Correct Answer
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Exam 9: Foundations of Group Behavior

Groups lead to increased acceptance of a solution.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

As a member of a group, you typically desire acceptance by the group and are susceptible to ________ to group norms.

Correct AnswerverifiedShow Answer

Which of the following statements is true regarding brainstorming?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following represents the acceptable standards of behavior within a group that are shared by the group's members?

Correct AnswerverifiedShow Answer

Surface-level diversity refers to attitudes, values, and opinions which are different in diverse groups.

Correct AnswerverifiedShow Answer

Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity?

Correct AnswerverifiedShow Answer

Which of the following represents the first action in the group development process of a temporary group?

Correct AnswerverifiedShow Answer

Groupthink is a phenomenon that relates to the consensus norms.

Correct AnswerverifiedShow Answer

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

Correct AnswerverifiedShow Answer

Which of the following is true with regard to deviant workplace behavior?

Correct AnswerverifiedShow Answer

________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

Correct AnswerverifiedShow Answer

Setting up a group's direction is often the first activity of temporary groups.

Correct AnswerverifiedShow Answer

Which of the following is true regarding formal groups?

Correct AnswerverifiedShow Answer

Which of the following differentiates between formal and informal groups?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Positive norms always portend positive outcomes in a company.

Correct AnswerverifiedShow Answer

Which of the following statements is true regarding the effect that size of the group has on the group's overall behavior?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

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