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A nine box matrix requires assessing employees on ________.


A) past job performance and current job performance
B) past job performance and future potential
C) tenure and current job performance
D) current job performance and future potential

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________ rely on trained psychologists to subjectively analyze a candidate's attributes,values,and styles in the context of a particular job.


A) Clinical assessments
B) Mentoring programs
C) Multisource assessments
D) Job knowledge tests

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If a company wanted to quickly identify which employees speak Spanish,what would be the best way to do this?


A) Query the company's replacement charting system
B) Ask all managers to ask their subordinates if any of them speak Spanish
C) Query the company's skills inventory system
D) E-mail all employees and ask Spanish speakers to respond

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The ongoing process of systematically identifying,assessing and developing organizational leadership to enhance performance is ________.


A) development training
B) replacement planning
C) succession management
D) business planning

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Which of the following raters is often the most controversial feature of a multisource assessment?


A) internal customers
B) external customers
C) peers
D) subordinates

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Matthew works as an accountant in a mobile phone company.During lunch he spoke to Peter from the sales department about wanting to buy a mobile phone for himself.Peter persuaded Matthew to buy a mobile phone from the sales department itself,which Matthew did.Matthew is a(n) ________.


A) stakeholder
B) internal customer
C) human resource personnel
D) external customer

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Why should succession management be integrated with career development?

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Integrating the succession management sy...

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A company cannot know what training to offer employees unless it ________.


A) emulates its competitors policies and programs
B) assesses their strengths and weaknesses
C) reaches a minimum of 100 employees
D) stops internal recruiting completely

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B

Adam has joined an advertising firm as a junior executive.Due to his lack of experience,he has a lot to learn and has been assigned as a protΓ©gΓ© to Mark,a senior executive in the firm,who will help train him and assess his performance.This process of internal assessment is called ________.


A) skills inventorying
B) performance reviewing
C) a mentoring program
D) job knowledge assessing

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Which of the following would result in peer ratings being a successful method of internal assessment in a firm?


A) A well developed skills inventory system exists.
B) The level of technological expertise in the firm is high.
C) All supervisors provide timely feedback.
D) Work in the firm is done in teams.

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Succession management cannot be used to enhance organizational diversity.

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False

Plan out what internal assessment methods should be used in a multisource assessment program to determine redefined field sales managers' roles within an organization.Keep in mind that the sales managers work in teams and give reasons for the methods chosen.

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A combination of performance reviews,pee...

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Due to union contracts or company policies,some organizations promote employees because of seniority.

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An insurance company assesses all employees' current job skills and creates road maps for them outlining the competencies they need to advance within the company.The company then makes sure they get the training they need,including coaching and mentoring,classroom training.This is an example of ________.


A) making a career development plan
B) succession management
C) restructuring
D) ethical assessment

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The value of the nine box matrix depends most heavily on ________.


A) the quality of the assessment methodology
B) the number of people being assessed
C) the length of time it covers
D) the motivation of the employee being rated

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External customers are often best for evaluating an employee's ________.


A) interpersonal behaviors
B) job performance
C) completion of job requirements
D) teamwork skills

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Why do some firms prefer to call groups of employees targeted for accelerated development "acceleration pools" rather than "high-potential pools"?


A) Because acceleration implies faster promotions.
B) Because "high potential" pool implies the rest are of low potential.
C) Because "acceleration pool" employees always rise to managerial levels.
D) Because "high potential pools" occur only at technical levels.

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B

Skills inventories are databases of the skills,competencies,and other relevant characteristics of each employee.

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How can internal assessment enhance a firm's strategic capabilities?

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Aligning a firm's talent with its vision...

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Prestige Pegasus is a multinational firm that specializes in the manufacturing of hardware for high-end technical products and sells its products mostly through business-to-business interactions.Following a good year with soaring profit-margins,Prestige Pegasus is planning to conduct an internal assessment throughout the organization.In a meeting following the decision to conduct the internal assessment,Douglas McCarthy (the Chief Operations Officer) and Tom Castleback (the Chief Marketing Officer) are the prime contributors on the methods that the organization should use to perform these assessments. Douglas: "We should encourage 360-degree feedback,mostly concentrating on subordinates,as they would be the right people to judge their superiors." Tom: "We should definitely use 360-degree feedback,mostly from external customers,as they are the ones who matter in the end." Which of the following statements,if true,would support Douglas' argument?


A) The company lacks a feedback mechanism that guarantees employee anonymity and protects their interests.
B) The company is focusing on the recruitment for middle-management positions which mostly emphasizes on people management skills.
C) The company is planning to flatten its organizational structure by combining certain top management positions, while removing redundant ones.
D) The company is introducing workforce diversity initiatives in order to comply with certain affirmative action policies.

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