A) It focuses on direct social interactions.
B) It involves interactions among small groups.
C) It involves reference groups.
D) It is controllable by the marketer.
E) It is useful for market segmentation.
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Essay
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Multiple Choice
A) social environment.
B) store environment.
C) micro environment.
D) purchase environment.
E) disposition environment.
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Multiple Choice
A) Marketers must help consumers recognize the problem.
B) Marketers must help consumers recognize/define their goals.
C) Marketers must help consumers identify key environmental considerations.
D) Marketers must restrain from citing the benefits of their product until the consumer is ready for it.
E) Marketers must stress the self-relevance of the product/service.
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Short Answer
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Essay
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True/False
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Multiple Choice
A) Social environment.
B) Temporal environment.
C) Physical environment.
D) Spatial environment.
E) Product environment.
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True/False
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True/False
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True/False
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True/False
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Essay
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Multiple Choice
A) product situation.
B) shopping situation.
C) purchase situation.
D) consumption situation.
E) disposition.
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Short Answer
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True/False
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Multiple Choice
A) that it is defined by the consumer.
B) that it is a sequence of goal-directed behaviors.
C) that it includes affective and cognitive responses.
D) that it includes the environments in which they occur.
E) that it includes reference groups.
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True/False
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Short Answer
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Multiple Choice
A) Sales may pick up when paychecks arrive.
B) Intimate candlelight may draw people together.
C) People may prefer drinking lemonade when it is hot.
D) Direct overhead lighting can adversely affect performance.
E) People prefer shopping at supermarkets for convenience goods.
Correct Answer
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