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Joe decides to start his own business designing websites for other businesses. Joe's business would be classified as a


A) distribution business.
B) retailer.
C) production business.
D) wholesaling business.
E) service business.

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What can the Small Business Administration do for a small business?

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The Small Business Administration (SBA) ...

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SCORE is a group of active business executives offering their services to small businesses for a fee.

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Statistically, one can expect about two out of every three new businesses to fail within six years of their founding.

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Chelsea is about to purchase a Baskin-Robbins franchise because she loves ice cream. How much work should Chelsea expect to have to do to make the franchise successful?


A) Most franchisees simply hire managers to run the operations, so she will have to work very little.
B) She will need to work about twenty hours a week to make sure things are running smoothly.
C) She should expect to work very hard, putting in long hours about six days a week.
D) She will have to work a standard forty-hour work week, just as she did at her previous corporate job.
E) Her franchising agreement likely requires her to be at the store whenever it is open.

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Franchising is limited only to fast foods.

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The purchaser of a franchise is called the franchisee.

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The average size of an SBA-guaranteed business loan is about


A) $25,000.
B) $100,000.
C) $200,000.
D) $300,000.
E) $500,000.

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What are the advantages and disadvantages to the franchisee of having a franchise?

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Franchising can offer several advantages...

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Which of the following was established to arbitrate disputes between franchisors and franchisees?


A) Court system
B) Federal Trade Commission
C) National Franchise Mediation Program
D) Partnership for Franchisees' Rights
E) Association for Franchise Arbitration

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The SBA's website resource targeted at assisting women-owned business is known as the SBA's Online Women's Resource and Growth Center.

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Small businesses are generally managed by professional managers.

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The business plan should deceive neither investors nor loan officers and should convey accurate and realistic expectations of business potential.

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The following statement answers which major question that a business plan should address? "This business will serve over 200 customers by the end of the year and employ seven full-time employees."


A) How much will the new business cost?
B) Why is this new business a good idea?
C) What are the goals for the business?
D) What is the nature and mission of the business?
E) How often will the business advertise?

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The acronym SCORE stands for


A) Standard Card Options for Retirees.
B) Sam's Cooperatives Operating in Reno.
C) Service Corps of Retired Employees.
D) Service Corps of Retired Executives.
E) Sonoma City Options for Retired Employees.

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Carmen Catucci is considering going into business. She wants to offer an income tax service. To minimize her chances of failure, she might consider


A) buying a franchise.
B) starting from scratch.
C) dealing only with wealthy people.
D) trying to enter the manufacturing industry instead.
E) borrowing money from the SBA.

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Money that is invested in small and sometimes struggling firms that have the potential to become very successful is called


A) seed money.
B) franchise funds.
C) SBA-guaranteed loans.
D) growth funds.
E) venture capital.

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Your friend, Shonta, started a graphic design firm about a year ago. The business has done well, but it needs a lot more equipment, computers, and employees to continue expanding. Shonta does not see any problem because she thinks she can easily get all the money she will need from her local bank. What advice might you give her?


A) She is right―the bank is likely to lend her as much as she needs because banks primarily focus on supporting small businesses.
B) She is crazy―banks do not lend money to small businesses but only to well- known, well-established organizations.
C) She should sell her business immediately before it fails because most small businesses fail during the first five years.
D) She should not accept any new clients so that she can end the need to add additional equipment and employees.
E) She should consider alternative sources of financing because banks provide only about one-fourth of the total capital to small businesses.

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Mc-King Chicken Brian decided to open a local franchise of the well-known Mc-King Chicken, a fast-food restaurant. Before he took the initiative to open the franchise, he tried to weigh all the advantages and disadvantages. He decided, based on his research and understanding, that it would be beneficial to open a local fast-food restaurant. Mc-King has become quite successful domestically, and now it is exploring the possibility of opening franchises internationally. The company hired an international agency to help it learn what and what not to do. After the agency met with the managers of Mc-King a few times, the Mc-King management decided it would go ahead with its decision to expand internationally. -Refer to Mc-King Chicken. Which of the following would be an advantage for Brian?


A) Guidance from the franchisor
B) Franchise holders paying for their security
C) Disagreements increasing
D) Contract disputes
E) The franchisor maintaining a great deal of control

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All of the following are advantages that small businesses have except


A) the ability to adapt to change.
B) personal relationships with their customers.
C) simplified record keeping.
D) independence.
E) greater potential for making a profit.

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