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Exam 11: Enhancing Union-Management Relations

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Question 91

Multiple Choice

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New Union Evan has been greatly concerned about the union he belongs to. He has been so fed up with the empty promises and the lack of accomplishments that he is seriously considering starting a new union. High on Evan's agenda is determining the reasons why anyone should join his union out of all the others. Another big issue is creating a list of worker needs that his union would fight for. Yet another is developing contracts for his members that cover as many aspects as possible so that the likelihood of future disputes is minimized. Evan is debating whether he should set up an industry-based union or a company-specific shop, which all employees must join before working at that company. Evan also wants to fine-tune the grievance procedure because he knows, sooner or later, that he will need to go through it. -Refer to New Union. In developing union-management contracts for his members, Evan should ensure that all of the following are covered in the contract except

A) forms of pay.
B) pay determinants.
C) member relations.
D) magnitude of pay.
E) seniority.

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Question 92

Multiple Choice

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Ximena believes her discharge from the MCO Corporation for stealing was unfair. To her disappointment, management, from the first-line supervisor to corporate-level officers, has continually denied her grievance. Because the union contract allows it, Ximena will probably ask

A) for arbitration of the case.
B) for a fact finder's investigation.
C) the union to strike.
D) for renegotiation of the entire contract.
E) to submit the case to the courts.

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Question 93

Multiple Choice

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A situation in which workers may choose not to join a union but must pay union dues is called a(n) ____ shop.

The difference between mediation and arbitration is

Approximately 18 percent of the U.S. workforce belong to unions.

The first known strike in the United States involved a group of Philadelphia ____, who stopped working because of demands for higher wages.

Suppose a union threatened a strike that had the potential to shut down all electric power in the Washington-Baltimore-New York corridor after unsuccessful mediation and arbitration. The next step might be for the

An organizing campaign is the second step in forming a union.

The process of negotiating a labor contract with management is called collective bargaining.

The AFL-CIO may represent all of the following occupations except

In a(n) ____ shop, an employee who joins a union must remain a union member as long as he or she is employed by the firm or for the duration of the contract period.

When Arthur heard about two line workers in another department being fired after a disagreement with their manager, he decided it was time to join the union: "I have a family to feed, and I can't risk losing my job because some manager has a bad day." Arthur's reason for joining a union is to

During union-management contract negotiations, what issues do the unions tend to emphasize and what issues do the managers tend to emphasize?

Identify and describe the major steps involved in forming a union.

A situation in which new employees need not be union members to begin employment but must join the union after a specified probationary period is known as a(n) ____ shop.

Trace the development of labor unions in the United States since the mid-1800s.

From which two sources does a union get its power to negotiate effectively with the management of a business?

Union organizers at the Maytag plant have just been informed that management has rejected their request to be recognized as the bargaining representative for plant employees. Which of the following will occur next?

If the AFL-CIO were to set up a long-range strategic partnership with a company, which of the following could be included in the agreement?

New Union Evan has been greatly concerned about the union he belongs to. He has been so fed up with the empty promises and the lack of accomplishments that he is seriously considering starting a new union. High on Evan's agenda is determining the reasons why anyone should join his union out of all the others. Another big issue is creating a list of worker needs that his union would fight for. Yet another is developing contracts for his members that cover as many aspects as possible so that the likelihood of future disputes is minimized. Evan is debating whether he should set up an industry-based union or a company-specific shop, which all employees must join before working at that company. Evan also wants to fine-tune the grievance procedure because he knows, sooner or later, that he will need to go through it. -Refer to New Union. In considering the type of shop to set up, Evan must know that the ____ shop was outlawed by the Taft-Hartley Act.