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Exam 13: Project Stakeholder Management

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Question 21

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The purpose of _____ is to identify all people or organizations affected by a project, to analyze their expectations, and to effectively engage them in project decisions throughout the life of a project.

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Question 22

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After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

A) stakeholder management plan
B) stakeholder register  
C) issue log
D) power/interest grid

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Question 23

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_____ involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them.

_____ can be perceived as enemies or allies by stakeholders depending on the outcomes of a project.

Identify and describe the four processes involved in project stakeholder management.

A(n) _____ is a technique for analyzing information to determine which stakeholders' interests to focus on and how to increase stakeholder support throughout the project.

The project sponsor, project team and the support staff would be the _____ project stakeholders.

The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.

_____ can be classified as internal to the organization or external.

The _____ is a formal or informal document that helps project teams to effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

What is a stakeholder register and what information must be included in it?

The main output of the identifying stakeholders process is the project charter.

Which of the following is true about identifying stakeholder?

Communication and interpersonal skills are important for successful project stakeholder management.

Communications software like e-mail, blogs, Web sites, texts, and tweets can aid in stakeholder communications.

What must be the contents of the stakeholder management plan?

A(n) _____ stakeholder is one who is oblivious to a project and its potential impact.

A(n) _____ stakeholder is one who is aware of the project and its potential impacts and actively engaged in helping it succeed.

The stakeholder management plan is always a formal document.

One of the main outputs of the _____ process are the issue logs.