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Exam 7: Organisational Planning and Goal Setting

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Question 31

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'Standing plans' are developed to achieve a set of goals that are unlikely to be repeated in the future,whereas 'single use plans' are ongoing and used to provide guidance for tasks performed repeatedly within the organisation.

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Question 32

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A carefully considered and executed plan has the ability to remove uncertainty and risk from the environment.

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Question 33

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Identify and define the five characteristics that are common to all effective goals.Using examples,illustrate how effective goal setting will likely fail if any one of these criteria are not satisfied.

The five criteria for effective goals are: that they are _______________ (three words),that they cover key result areas,that they are challenging but realistic,that they have a_______________ (three words),and that they are linked to rewards.

A desired future state that an organisation attempts to realise is called a(n) :

The __________ is the basis for the strategic level of goals and plans which in turn shapes the __________ and __________ level.

Policies focus on goals and plans while procedures focus on the specific steps that organisational members use.

The traditional approach to corporate planning was to:

List the five characteristics of effective goals.

________________ (two words)are often called official goals because they are the stated intentions of what the organisation wants to achieve.

Management by objectives (MBO)is a method by which managers and employees define goals for every department,project and person,and use them to monitor subsequent performance.In order for an MBO program to be effective,four important criteria need to be met.Identify and discuss these four criteria.

Each of the following are considered criteria for effective goal setting,except:

Brian Law of Legal Smeagols set goals for each of his employees.Each employee ended up with at least twenty-five goals.This process violates which of the following criteria for effective goals?

The act of determining the organisation's goals and the means for achieving them is referred to as ____________________.

A(n)____________________ is a blueprint for goal achievement and specifies the necessary resource allocations,schedules,tasks and other actions.

'To be the first choice in design,supply and installation of fibre-optic cable,accessories and specialised lighting systems' would qualify as an example of an effective mission statement.

A strategy map is a visual representation of the key drivers of an organisation's success.

Strategic plans and goals are those that focus on where the organisation wants to be in the future and pertain to the organisation as a whole.

Decentralised planning occurs when managers work with planning experts to develop their own strategic plans.

A cross-functional group of managers and employees who work together to gain a deeper understanding of the specific competitive issue is known as an intelligence team.