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Which of the following departments of a full-service agency, analyzes, selects, and contracts for space or time to publish or broadcast the client's advertising message?


A) Research department
B) Media department
C) Account management department
D) Creative services department
E) Art department

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Organizations that specialize in the creation of marketing tools such as websites for the Internet, banner ads, search engine optimization, mobile marketing, and social media campaigns are known as:


A) sales promotion agencies.
B) public relations firms.
C) creative boutiques.
D) interactive agencies.
E) direct-response agencies.

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Package design firms, market research companies, photographers, and printers are examples of:


A) sales promotion agencies.
B) interactive agencies.
C) collateral service providers.
D) companies that assist in media buying.
E) creative boutiques.

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One of the more widely used collateral service organizations is the marketing research firm.

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A(n) _____ is a type of compensation arrangement where an agency charges a client a basic monthly amount for all of its services and credits to the client any media commissions earned.


A) fixed fee method
B) negotiated commission method
C) cost-plus agreement method
D) incentive-based compensation system
E) objective-and-task compensation system

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_____ are drawings that show what the print ad will look like and from which the final artwork will be produced.


A) Creative briefs
B) Packshots
C) Layouts
D) Art infusions
E) Product sheets

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Within the creative services department of a full-service agency, once the copy, layout, illustrations, and mechanical specifications of the ad have been completed and approved, the ad is turned over to the _____ department.


A) traffic
B) account planning
C) production
D) research
E) art

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Which of the following statements is true of media departments?


A) Their brief is primarily creative.
B) They lack the ability or the authority to negotiate prices.
C) They review information on demographics and radio listenership.
D) They are in charge of creating the clients' advertising message.
E) They are generally headed by an account planner.

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Which of the following departments in a full-service agency is responsible for the development and execution of advertisements?


A) Traffic department
B) Account services department
C) Media planning department
D) Creative services department
E) Production department

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Which of the following is true of an in-house advertising agency?


A) It avoids top management involvement with the marketing communications function.
B) It increases advertising and promotion costs.
C) It provides greater stability.
D) It provides more objectivity and range of services in comparison to outside agencies.
E) It offers more access to top creative talent.

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A client wants to organize a concert to raise funds for "The Little Ones," an orphanage in Houston. Which specialized service would be responsible for preparing news releases and promoting and managing the concert?


A) A digital agency
B) A marketing research firm
C) An interactive agency
D) A public relations firm
E) A sales promotion agency

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Proponents of the commission system argue that the system is more flexible than it appears as agencies often perform other services for large clients at no extra charge.

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Which of the following is a disadvantage of a decentralized organizational system?


A) Inability to handle multiple product lines
B) Ineffective decision making
C) Longer response time
D) Lack of flexibility
E) Lack of managerial attention

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In-house agencies are preferred by some companies because they keep the marketing communications function more closely tied to top management.

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Account planners work with the client as well as other agency personnel including the account executives and media specialists.

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A sequence of frames or panels that depict a TV commercial in still form is called a(n) _____.


A) screenplay
B) creative brief
C) storyboard
D) placard
E) art infusion

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As more companies adopt the integrated marketing communications approach to their advertising and promotions:


A) they are increasingly concentrating on a mass media strategy as it is relatively cheaper.
B) they are reducing their reliance on mass media advertising that is leading to changes in the way they compensate their agencies.
C) they are likely to move totally to cost-plus compensation systems.
D) incentive systems are becoming less important in compensating agencies.
E) fee agreements and cost-plus systems are generally being avoided in favor of the traditional compensation method.

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While the advertising department develops the promotional budget, the final decision on allocating funds is usually made by the overall marketing department.

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Which of the following statements is true about outside advertising agencies?


A) Typically, external ad agencies do not use media analysts and researchers.
B) External agencies are often preferred for their greater skill and expertise levels.
C) Generally, most external ad agencies do not offer creative services.
D) External ad agencies are generally cheaper than in-house agencies.
E) Unlike in-house agencies, outside agencies can be used to portray a singular global imagE.The main reason why outside agencies are used is that they provide the client with the services of highly skilled individuals who are specialists in their chosen fields.An advertising agency staff may include artists, writers, media analysts, researchers, and others with specific skills, knowledge, and experience who can help market the client's products or services.

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Lack of long-term objectivity, flexibility, and creativity are a few of the reasons why a company might move away from:


A) a decentralized marketing system.
B) an in-house agency.
C) the use of full-service advertising agencies.
D) a centralized marketing system.
E) the use of creative boutiques.

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