Question 1

Traditionally,companies are organized around five distinct functional areas.Which of the following is one of them?

Accepted Answer

A)   supply chain management
B)   risk management
C)   technology management
D)   communication management
E)   systems management

Question 2

Enterprise resource planning control refers to the locus of control over the computing systems and data contained in these systems,as well as decision making authority.

Accepted Answer

A) True 
 B)False

Question 3

A legacy system is an integrated suite of business applications for virtually every department,process,and industry that allows companies to integrate information across operations on a company-wide basis using one large database.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following goods are typically produced under a make-to-order approach?

Accepted Answer

A)   expensive high-volume goods
B)   cheap high-volume goods
C)   very expensive low-volume goods
D)   mass-produced goods
E)   goods from external vendors

Question 5

Which of the following is true regarding the formula for success of an enterprise system?

Accepted Answer

A)   Enterprise systems implementations should include personnel from different departments.
B)   The success of an enterprise system depends directly on the support received from middle-management.
C)   Enterprise systems are simple to understand and implement when compared to stand-alone systems.
D)   Using outside consultants tends to complicate the implementation of an enterprise system.
E)   Once enterprise systems go live, employees experience an immediate growth in productivity.

Question 6

The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.

Accepted Answer

A) True 
 B)False

Question 7

If the ________ version does not support a certain business process,the company may require a customized version.

Accepted Answer

A)   best-practices
B)   reengineered
C)   vanilla
D)   customized
E)   modified

Question 8

Define internally focused systems and externally focused systems.

Accepted Answer

Information systems (IS)can be used to g...

Question 9

Whenever an order is placed with online retailers,the retailers put together the order,ship it,and charge the payment to the customer's credit card.This process of selling a product or service is known as the ________ process.

Accepted Answer

A)   make-to-order
B)   time-to-market
C)   order-to-cash
D)   procure-to-pay
E)   make-to-stock

Question 10

The features and modules that an enterprise system comes with out of the box are referred to as the ________ version.

Accepted Answer

A)   best-practices
B)   reengineered
C)   vanilla
D)   customized
E)   modified

Question 11

The several processes associated with the acquiring of goods from external vendors are collectively referred to as the ________ process.

Accepted Answer

A)   make-to-stock
B)   make-to-order
C)   order-to-cash
D)   plan-to-produce
E)   procure-to-pay

Question 12

Which of the following is a core activity according to the value chain model?

Accepted Answer

A)   human resource activities
B)   technology development
C)   operations and manufacturing
D)   administrative activities
E)   infrastructure activities

Question 13

Briefly explain enterprise resource planning core components.

Accepted Answer

Enterprise resource planning (ERP)core c...

Question 14

An internally focused system helps an organization coordinate with its ________.

Accepted Answer

A)   suppliers
B)   business partners
C)   producers
D)   departments
E)   customers

Question 15

Enterprise resource planning (ERP)core components support the primary external activities of the organization that deals with suppliers and customers.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following uses a pull-based approach?

Accepted Answer

A)   make-to-order
B)   make-to-stock
C)   plan-to-produce
D)   account-to-report
E)   acquire-to-dispose

Question 17

Systems that focus on the specific needs of individual departments are typically not designed to communicate with other systems in the organization and are therefore referred to as stand-alone applications.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is the first step in the procure-to-pay process?

Accepted Answer

A)   negotiate price and terms
B)   issue purchase order
C)   receive goods
D)   receive invoice
E)   settle payment

Question 19

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities.

Accepted Answer

A)   human resources
B)   technology development
C)   procurement
D)   inbound logistics
E)   infrastructure

Question 20

A ________ information flow relates to the information that is produced by a company and sent along to another organization.

Accepted Answer

A)   stand-alone
B)   legacy
C)   packaged
D)   custom
E)   downstream

Exam 7: Enhancing Business Processes Using Enterprise Information Systems

Briefly explain enterprise resource planning core components.

Correct AnswerverifiedEnterprise resource planning (ERP)core c...View AnswerShow Answer

Enterprise resource planning control refers to the locus of control over the computing systems and data contained in these systems,as well as decision making authority.

Correct AnswerverifiedShow Answer

Define internally focused systems and externally focused systems.

Correct AnswerverifiedInformation systems (IS)can be used to g...View AnswerShow Answer

The several processes associated with the acquiring of goods from external vendors are collectively referred to as the ________ process.

Correct AnswerverifiedShow Answer

Which of the following goods are typically produced under a make-to-order approach?

Correct AnswerverifiedShow Answer

A legacy system is an integrated suite of business applications for virtually every department,process,and industry that allows companies to integrate information across operations on a company-wide basis using one large database.

Correct AnswerverifiedShow Answer

Enterprise resource planning (ERP)core components support the primary external activities of the organization that deals with suppliers and customers.

Correct AnswerverifiedShow Answer

A ________ information flow relates to the information that is produced by a company and sent along to another organization.

Correct AnswerverifiedShow Answer

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities.

Correct AnswerverifiedShow Answer

Which of the following is a core activity according to the value chain model?

Correct AnswerverifiedShow Answer

Whenever an order is placed with online retailers,the retailers put together the order,ship it,and charge the payment to the customer's credit card.This process of selling a product or service is known as the ________ process.

Correct AnswerverifiedShow Answer

Systems that focus on the specific needs of individual departments are typically not designed to communicate with other systems in the organization and are therefore referred to as stand-alone applications.

Correct AnswerverifiedShow Answer

Traditionally,companies are organized around five distinct functional areas.Which of the following is one of them?

Correct AnswerverifiedShow Answer

Which of the following uses a pull-based approach?

Correct AnswerverifiedShow Answer

The features and modules that an enterprise system comes with out of the box are referred to as the ________ version.

Correct AnswerverifiedShow Answer

The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.

Correct AnswerverifiedShow Answer

An internally focused system helps an organization coordinate with its ________.

Correct AnswerverifiedShow Answer

Which of the following is the first step in the procure-to-pay process?

Correct AnswerverifiedShow Answer

If the ________ version does not support a certain business process,the company may require a customized version.

Correct AnswerverifiedShow Answer

Which of the following is true regarding the formula for success of an enterprise system?

Correct AnswerverifiedShow Answer

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Enterprise resource planning (ERP)core c...
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Information systems (IS)can be used to g...
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