Exam 4: Global Communication and Diversity

A) Co-culture involves the belief that your own culture is superior.
B) Co-culture is a combination of elements from different cultures.
C) People with judger mind-sets find it easier to develop co-cultures.
D) Co-cultures deemphasize the differences that exist between cultures.
E) People with learner mind-sets cannot develop co-cultures.

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B

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A) People commonly sit side by side rather than facing one another during meetings.
B) Individual meals are rarely served, and dishes for the group are provided on a rotating tray.
C) Poverty and slum areas are taboo topics of conversation in the country.
D) Films, politics, and cricket are appropriate topics of conversation in the country.
E) Gifts generally are not expected on first meeting, and buying someone a meal is a better option.

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A) the level of confrontation and directness that is considered appropriate and productive.
B) the degree to which cultures are willing to sacrifice current wants to achieve future needs.
C) the way in which cultures socialize members to feel in uncertain, novel, surprising, or extraordinary situations.
D) the division of roles between men and women in society.
E) the degree to which an organization or society encourages and rewards individuals for being fair, altruistic, friendly, generous, caring, and kind.

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A) formality is expected in most interpersonal business interactions.
B) change is unwelcome and undesirable.
C) orderliness and consistency are held important.
D) trust is hard to build and is valued less than contractual agreements.
E) tasks involving calculated risks, problem solving, and experimentation are preferred.

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A) Individualism and collectivism
B) Egalitarianism and hierarchy
C) Performance orientation
D) Future orientation
E) Uncertainty avoidance

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A) Orderliness and consistency are considered important.
B) Rules are inflexible and binding.
C) Oral verification is considered adequate.
D) Change is undesirable and not easily accepted.
E) Clear-cut instructions and rules are used to clarify expectations.

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A) High-performance societies emphasize results more than relationships.
B) High-performance societies view feedback as judgmental and uncomfortable.
C) High-performance societies value expressions of loyalty and sympathy.
D) High-performance societies display a relaxed view of time.
E) High-performance societies consider financial incentives to be inappropriate motivators.

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A) Determine a person's level of communication proficiency within the first few moments of your interactions.
B) Speak at your normal, regular pace instead of speaking slowly as this may be viewed as disrespectful.
C) Use slang and jargon instead of literal language as much as possible.
D) Allow those with limited English ability enough time to process their thoughts into English.
E) When using an interpreter, focus on the interpreter instead of the person you are communicating with.

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False

A) It is the assumption that no two cultures are alike in terms of values and norms.
B) It is the assumption that all cultures are inferior to your own.
C) It is the assumption that other cultural groups have the same values as your own.
D) It is the assumption that certain cultures can never be stereotyped.
E) It is the assumption that all cultures are superior to your own.

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A) formalized policies are considered unnecessary.
B) business interactions are informal.
C) change is welcome and considered desirable.
D) verification is sought through oral communication.
E) orderliness and consistency are held important.

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A) companies and shareholders emphasize social responsibility.
B) society members are expected to solve personal problems on their own.
C) self-enjoyment takes precedence over displays of generosity.
D) people extend material and social support only to a close circle of friends and family.
E) people smile and display other nonverbal signs of welcome infrequently.

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A) They extend concern to both friends and strangers.
B) They prioritize pleasure and self-enjoyment over kindness and generosity.
C) They smile and display other nonverbal signs of welcome infrequently.
D) They expect people to solve their own problems.
E) They consider taking time to talk about feelings as inefficient.

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A) Less-assertive cultures are uncomfortable with silence and speak up quickly to fill the silence.
B) Less-assertive cultures prioritize resolving issues over showing respect to others.
C) Less-assertive cultures typically express a lot of emotion.
D) Less-assertive cultures use tough, dominant language.
E) Less-assertive cultures stress equality and use cooperative language.

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E