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A(n) _____ doesn't actually deliver a message but draws attention to and/or enhances the appearance of the ad.


A) direct source
B) indirect source
C) message shaper
D) source mirage
E) source echo

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A mobile phone company uses Catherine Zeta-Jones in all of its print and broadcast advertising.The extremely attractive and talented English-born actress is used because she is more likely to attract the potential consumers of mobile phones.In terms of the response stages of the persuasion matrix,the mobile phone company is trying to influence:


A) reception.
B) channel.
C) attention.
D) presentation.
E) behavior.

Correct Answer

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If citizens of Georgia filled out the census form because they thought that Barnes (the message source) had the power to negatively impact their quality of life.In this case,Barnes would have influence through:


A) internalization.
B) compliance.
C) identification.
D) attractiveness.
E) referent power.

Correct Answer

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Which of the following factors contribute the most to the "clutter" problem in television advertising?


A) The use of celebrities in ads
B) The use of emotional appeals
C) The trend toward shorter commercials
D) The increase in zapping or channel changing via remote control
E) The use of fear appeals

Correct Answer

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A commercial that places the strongest points at the end of the message assumes a ____,whereby the last arguments presented are the most persuasive.


A) recency effect
B) primacy effect
C) sleeper effect
D) credibility effect
E) compliance hierarchy

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_____ is the process where the receiver adopts the opinion of the credible communicator since he or she believes information from this source is accurate.


A) Identification
B) Compliance
C) Internalization
D) Conformity
E) Yielding

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Using the meaning transfer model of the celebrity endorsement process,celebrities draw their meanings from:


A) the products they endorse.
B) their popularity among consumers.
C) their physical appearance.
D) the roles they assume in their careers and the objects,persons,and contexts these roles bring them into contact with.
E) the commercial development process and media selection.

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All nonprogram material that appears in a broadcast environment including commercials,public service announcements,and promotions for upcoming programs contribute to the _____ problem.


A) message comparison phenomenon
B) comparative advertising
C) clutter
D) media reduction
E) quantitative media effect

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Which source characteristic is likely to suffer when a celebrity endorses too many products and is seen too often by consumers?


A) Expertise
B) Trustworthiness
C) Physical attractiveness
D) Compliance
E) Internalization

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"Try new OHM by Olay Body Wash.It's better for your skin than Bath & Body Works,Origins,Aveda,or Clinique." This headline from an Olay Body Wash ad in Ladies Home Journal is an example of:


A) confrontational advertising.
B) two-sided advertising.
C) comparative advertising.
D) a recency appeal.
E) refutational advertising.

Correct Answer

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Which of the following statements is true about source credibility?


A) High credibility sources are always more effective than low credibility sources.
B) The use of a low credibility source is more effective when the audience has an unfavorable initial opinion or attitude on the issue.
C) The persuasiveness of a low credibility source may decline over time due to the sleeper effect phenomenon.
D) A low or moderately credible source can be more effective than a high credibility source when the receiver has a favorable initial attitude or opinion.
E) Low credibility sources are more effective than high credibility sources when they are arguing for a position opposing their own best interest.

Correct Answer

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The Potato Board ran ads recognizing the perception held by many people that potatoes are fattening but then presenting information countering this belief.This is an example of:


A) conclusion drawing.
B) a fear appeal.
C) a refutational appeal.
D) a humorous appeal.
E) an affective conclusion.

Correct Answer

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The ad in the parenting magazine stated that Lysol Basin Tub & Tile Cleaner cleans soap scum better than either Scrubbing Bubbles marketed by SC Johnson & Son,Inc.or Tilex marketed by the Clorox Company.Therefore,this ad is an example of:


A) confrontational advertising.
B) two-sided advertising.
C) comparative advertising.
D) a recency appeal.
E) refutational advertising.

Correct Answer

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Marketers should draw definite conclusions in their advertising messages when:


A) the audience is highly educated.
B) the product or service is highly personal or emotionally involving so that the audience does not have the time to draw a conclusion.
C) immediate action is an objective,and the audience does not have the time or opportunity to draw a conclusion.
D) the marketer wants to increase the audiences' involvement in the message.
E) the message is simple and likely to be easily understood by the audience.

Correct Answer

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A commercial that begins,"Is it just forgetfulness or Alzheimer's disease?" and then lists the warning signs of Alzheimer's is stating its strongest point first to gain reader attention on a subject that most people would rather not consider.The rest of the ad describes a new prescription medicine used to treat mild and moderate cases of Alzheimer's.The advertising is using a _____ to arouse interest.


A) primacy effect
B) recency effect
C) sleeper effect
D) credibility effect
E) compliance hierarchy

Correct Answer

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The _____ score is an absolute measure of the appeal or popularity of the celebrity.


A) Q rating
B) familiarity
C) similarity
D) one of my favorites
E) compliance

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_____ is defined as affection for a source as a result of the source's physical appearance,behavior,or other physical characteristics.


A) Expertise
B) Power
C) Compliance
D) Familiarity
E) Likeability

Correct Answer

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The top of the ad in a magazine targeted to women reads,"Synvise can be a great approach to osteoarthritis knee pain,says LPGA golfer Nancy Lopez and Synvise user." The rest of the ad copy explains how the prescription medication works and describes possible side-effects.The ad's source is hoping its message benefits from the:


A) primacy effect.
B) recency effect.
C) sleeper effect.
D) credibility effect.
E) compliance hierarchy.

Correct Answer

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_____ are messages that mention only positive product attributes or benefits.


A) One-sided messages
B) Two-sided messages
C) Refutational appeals
D) Conclusive messages
E) Slice-of-life messages

Correct Answer

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Presenting the strongest arguments at the beginning of the commercial message assumes that a _____ is operating.


A) primacy effect
B) recency effect
C) sleeper effect
D) credibility effect
E) compliance hierarchy

Correct Answer

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