FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 1: Introduction to Operations Management

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 21

True/False

Review LaterAdd Note

Review Later

Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time.

Correct Answer

verified

Show Answer

Question 22

True/False

Review LaterAdd Note

Review Later

Measurement of productivity in service is more straightforward than in goods production due to the high degree of uniformity of inputs.

Correct Answer

verified

Show Answer

Question 23

True/False

Review LaterAdd Note

Many operations management decisions can be described as trade-offs.

Which is not a significant difference between manufacturing and service operations?

Measuring process outputs at various points in order to compare outputs to previously established standards to determine if corrective action is needed is called:

Which of the following developments related to the historical evolution of operations management is the oldest?

Managing inventory levels is considered a planning/control operations decision area.

Which of the following is not a major trend influencing the strategies of manufacturing organizations?

Design decisions are usually strategic and long term,while planning decisions are tactical and medium term.

As a service business,the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company.

Models are simplified representations of something and thus ignore important aspects of a situation.

Value-added refers to:

The moving assembly line introduced by Henry Ford is an example of the development of mass production based on large volumes of standardized goods produced using low or semi-skilled workers and highly specialized equipment.

Operations,marketing,and finance function independently of each other in most organizations.

Value-added refers to the cost of the inputs required to produce goods and services.

Operations managers,who usually use quantitative approaches,have no responsibility to make ethical decisions.

Tactical planning and control activities involve making decisions about all of the following EXCEPT:

Measurements taken at various points in the transformation process for control purposes are called:

The operations function exists only in firms that are goods-oriented.

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.