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Identify several assumptions often held by minorities and several assumptions often held by majorities.Suggest alternative assumptions that would promote authentic relations.

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Several assumptions often held by minori...

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Patricia believes her own culture is better than other cultures.This attitude is called ethnocentrism.

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Imagine that you are a female executive who has been sent to a Muslim country as part of a decision-making team.Although you hold the highest rank on the team,the locals will not talk to you until they have spoken to all the men on the committee.As an effective intercultural communicator,your best immediate response would be to


A) assert yourself and take control of the meeting before the men begin chatting.
B) stop all committee work and deliver a brief lecture on the rights of women.
C) accept the difference in standards for the time being.
D) insist that the locals acknowledge your rank by talking to you first.

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In Mexico and Germany,you are expected to use a person's formal title unless that person has specifically invited you to address him or her casually.

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Using the features of organizational culture identified in your text,analyze the culture of an organization you are familiar with.

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The organization I am familiar with is a...

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Skylar is a very organized and timely individual.He always shows up for meetings 15 minutes early.He frowns upon colleagues who fail to arrive on time.Which orientation toward time would most accurately describe Sky's behavior?


A) Asian
B) standard
C) monochronic
D) polychronic

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Culture is defined as a set of shared interpretations that each person of a particular race is born with.

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Scandinavian countries approach organizations from a social orientation,which means they focus on team cooperation,good working conditions,and maintaining a friendly atmosphere.

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The U.S.and Canada are typical examples of high-context cultures.

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If a female manager from the United States is conducting business in a country where men are treated as superior,she can gain immediate respect by explaining that she is a U.S.citizen so she should be treated as an equal.

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If you come from a cultural background that differs significantly from mainstream U.S.culture,you should not reveal the differences in the workplace; just observe and try to fit in.

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You are on a job assignment in a foreign country.On the job,you are assigned to participate in a business practice which is typical for that culture,but it challenges your fundamental sense of what's right and wrong.You know that your foreign co-workers expect you to participate in this practice.What questions would you ask yourself to help decide on your course of action? Suggest at least two possible approaches you could take to manage this dilemma.Which of those would you prefer,and why?

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When faced with a situation where a busi...

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A culture where tasks are performed in a scheduled order,one at a time,with full attention given to each task,is called a polychronic culture.

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Members of generation Y are good at multitasking,but tend to ignore tasks they aren't interested in (which can be detrimental to their jobs and to themselves). Culture and Communication in a Diverse Society: Regional Differences

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A common communication behavior in cultures that avoid conflict is


A) sparing others from unpleasant information.
B) hitting the table to emphasize a point.
C) clearly saying "no" if you don't support a proposal.
D) embarrassing others in public.

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Cultures that rely heavily on subtle nonverbal cues to convey meaning have a ________________ orientation.


A) low-context
B) high-context
C) parallel-context
D) sign language

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Which of the following indicates a low-context culture?


A) Legal contracts are lengthy.
B) Communicators often rely on subtle, nonverbal cues to convey meaning.
C) Social contexts reveal much information about relationships.
D) It is considered impolite to say "yes" or "no" directly.

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If we think that each ethnic group has one unified style of communication,we are oversimplifying.

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Some of the most powerful rules of an organization's culture are unspoken,yet they are clearly understood by the members.

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In order to learn about other cultures,which of the following is not necessary?


A) open-mindedness
B) willingness to learn new ways to approach an issue
C) observing how others conduct themselves
D) completely abandoning your own preferences

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