Question 1

High-performance work systems minimize the fit between a company's social system (employees)and its technical system.

Accepted Answer

A) True 
 B)False

Question 2

Discuss what companies should do to compete in the global marketplace.

Accepted Answer

Companies are finding that to survive th...

Question 3

Discuss how managing cultural diversity can provide a competitive advantage to a firm.

Accepted Answer

Following are the ways in which managing...

Question 4

The training and development function of an HR department includes _____.

Accepted Answer

A)  job analysis
B)  orientation
C)  performance measures
D)  attitude surveys
E)  policy creation

Question 5

What are the two challenges that HR managers of today face? Discuss how the shared service model and the self-service model help them in overcoming the two challenges.

Accepted Answer

The amount of time that the HRM function...

Question 6

Which of the following HRM practices involves employees receiving feedback?

Accepted Answer

A)  Work design
B)  Performance management
C)  Training
D)  Staffing
E)  Compensation

Question 7

Which of the following major dimensions of HRM practices involves training employees to have the skills needed to perform their jobs?

Accepted Answer

A)  Vision and mission of human resources
B)  Managing the human resource environment
C)  Acquiring and preparing human resources
D)  Compensating human resources
E)  Assessment and development of human resources

Question 8

Which of the following is true of cloud computing?

Accepted Answer

A)  It allows companies to lease software but not hardware.
B)  Employees are not aware of the location of the databases.
C)  Company data that is stored on the public cloud can be is accessed by the public.
D)  It can be accessed only through computers; other gadgets cannot be used.
E)  It requires an external system to retrieve data from the cloud.

Question 9

Which of the following is true of virtual teams?

Accepted Answer

A)  They are typically situated in the same location.
B)  They usually work in the same time zone.
C)  They can work well without relying on technology.
D)  They do not include partnership with competitors.
E)  They allow projects to be worked on 24 hours a day.

Question 10

Which of the following is a characteristic of Millennials?

Accepted Answer

A)  They are not comfortable with using computers and the Internet.
B)  They are pessimistic and cynical.
C)  They have low levels of self-esteem.
D)  They are eager to learn, work, and please.
E)  They are not narcissistic.

Question 11

In high-performance work systems:

Accepted Answer

A)  previously established boundaries between employees and customers remain intact.
B)  managers and employees work together, while vendors and suppliers work independently.
C)  line employees are trained to specialize in individual tasks.
D)  employees do not communicate directly with suppliers and customers.
E)  line employees interact frequently with quality experts and engineers.

Question 12

When an HR professional is evaluated on how well she embraces inclusion and how effectively she works with diverse populations, she is being evaluated on her competency in _____.

Accepted Answer

A)  organizational navigation
B)  HR technical expertise and practice
C)  global and cultural effectiveness
D)  business acumen
E)  critical evaluation

Question 13

Which of the following arguments states that heterogeneity in decisions potentially produces better decisions through a wider range of perspectives and critical analysis?

Accepted Answer

A)  System flexibility argument
B)  Marketing argument
C)  Employee attraction argument
D)  Problem-solving argument
E)  Creativity argument

Question 14

Which of the following HRM practices involves employees participating in peer interviews?

Accepted Answer

A)  Work design
B)  Performance management
C)  Training
D)  Staffing
E)  Compensation

Question 15

Which of the following is true of workforce analytics?

Accepted Answer

A)  It relies on qualitative measures to evaluate employer performance.
B)  It collects and analyzes information only from external databases.
C)  It does not aid in evidence-based human resource decisions.
D)  It does not include information from HR databases and financial reports.
E)  It can show that HR practices influence an organization's profits.

Question 16

Which of the following people would be categorized as part of the external labor market with regards to Phoenix Inc.?

Accepted Answer

A)  John, who works for Phoenix Inc. as a full-time employee
B)  Rachel, who works for Phoenix Inc. and is looking for a new job
C)  Pete, who is an employee at a direct competitor of Phoenix and is not looking for a new job
D)  Roger, who is unemployed and not looking for employment
E)  Keith, who works for Jupiter Inc. and is seeking employment elsewhere

Question 17

Which of the following is true about the product line administrative services and transactions?

Accepted Answer

A)  It deals with implementation of business plans and talent management.
B)  It emphasizes on knowing the business and exercising influence.
C)  It emphasizes on the knowledge of HR and of the business and competition.
D)  It contributes to the business strategy based on considerations of business capabilities.
E)  It deals with functions like compensation, hiring, and staffing.

Question 18

Lean thinking emphasizes only on learning new skills to improve and does not encourage the use of old skills in new ways.

Accepted Answer

A) True 
 B)False

Question 19

The practice of companies having other companies provide services is known as:

Accepted Answer

A)  e-commerce.
B)  reshoring.
C)  downsizing.
D)  benchmarking.
E)  outsourcing.

Question 20

What is an HR dashboard? Explain a few ways in which it supports managers and employees.

Accepted Answer

One of the most important uses of Intern...

Exam 1: Human Resource Management: Gaining a Competitive Advantage

Which of the following people would be categorized as part of the external labor market with regards to Phoenix Inc.?

Correct AnswerverifiedShow Answer

Which of the following is true of virtual teams?

Correct AnswerverifiedShow Answer

Which of the following is true of workforce analytics?

Correct AnswerverifiedShow Answer

What is an HR dashboard? Explain a few ways in which it supports managers and employees.

Correct AnswerverifiedOne of the most important uses of Intern...View AnswerShow Answer

Which of the following HRM practices involves employees receiving feedback?

Correct AnswerverifiedShow Answer

Lean thinking emphasizes only on learning new skills to improve and does not encourage the use of old skills in new ways.

Correct AnswerverifiedShow Answer

Which of the following major dimensions of HRM practices involves training employees to have the skills needed to perform their jobs?

Correct AnswerverifiedShow Answer

Which of the following HRM practices involves employees participating in peer interviews?

Correct AnswerverifiedShow Answer

The practice of companies having other companies provide services is known as:

Correct AnswerverifiedShow Answer

What are the two challenges that HR managers of today face? Discuss how the shared service model and the self-service model help them in overcoming the two challenges.

Correct AnswerverifiedThe amount of time that the HRM function...View AnswerShow Answer

High-performance work systems minimize the fit between a company's social system (employees)and its technical system.

Correct AnswerverifiedShow Answer

When an HR professional is evaluated on how well she embraces inclusion and how effectively she works with diverse populations, she is being evaluated on her competency in _____.

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of Millennials?

Correct AnswerverifiedShow Answer

Which of the following is true of cloud computing?

Correct AnswerverifiedShow Answer

Discuss what companies should do to compete in the global marketplace.

Correct AnswerverifiedCompanies are finding that to survive th...View AnswerShow Answer

Which of the following is true about the product line administrative services and transactions?

Correct AnswerverifiedShow Answer

Discuss how managing cultural diversity can provide a competitive advantage to a firm.

Correct AnswerverifiedFollowing are the ways in which managing...View AnswerShow Answer

In high-performance work systems:

Correct AnswerverifiedShow Answer

The training and development function of an HR department includes _____.

Correct AnswerverifiedShow Answer

Which of the following arguments states that heterogeneity in decisions potentially produces better decisions through a wider range of perspectives and critical analysis?

Correct AnswerverifiedShow Answer

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One of the most important uses of Intern...
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Correct Answer
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The amount of time that the HRM function...
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Correct Answer
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Companies are finding that to survive th...
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Correct Answer
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Following are the ways in which managing...
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