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The performance framework developed by the Boston Consulting Group (BCG) plots:


A) market share against market growth potential.
B) market attractiveness against number of product lines.
C) current market conditions against past trends.
D) performance in test markets before a full-scale rollout.

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As the senior vice-president of marketing,Naomi will be closely involved in her firm's strategic planning.

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A product strategy includes decisions about customer service,package design,brand names,trademarks,patents,and warranties.

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The pricing strategy is the area of marketing that receives the least amount of public scrutiny.

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Employees at middle-management levels engage themselves in business unit budgets and divisional policies and procedures.

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The BCG market share/market growth matrix classifies products with a low relative share of a high-growth market as _____.


A) stars
B) question marks
C) cash cows
D) dogs

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Strategies once implemented should not be changed even if the actual performance does not meet the desired results.

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The product manager for a line of mousetraps informs the board of directors at the company's annual meeting that the product has been classified as a 'dog' according to the BCG market share/market growth matrix.This means the product:


A) requires a "go/no go" decision within the next several years.
B) has low market share of a high-growth rate market.
C) should be withdrawn from the market or sold off as quickly as possible.
D) needs heavy investment to make it a star.

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Which of the following is a dimension of Porter's Five Forces model?


A) Bargaining power of buyers
B) Existence of second-movers
C) Existing firms in the business environment
D) Rivalry among strategic business units

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Describe the market share/market growth matrix.

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The market share/market growth matrix pl...

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Effective relationship marketing often involves:


A) inside information about competitors that is not in the public domain.
B) databases to track customer preferences.
C) large advertising budgets aimed solely at end-users.
D) internal sources of performance-related data.

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In SWOT analysis,situations where organizations are unable to capitalize on opportunities because of internal limitations are referred to as:


A) strategic windows.
B) threats.
C) constraints.
D) leverages.

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Which of the following best represents a mission statement?


A) U.S. Army: Be all that you can be
B) Bass Pro Shop: To be the leading merchant of outdoor recreational products, inspiring people to love, enjoy, and conserve the great outdoors
C) Kellogg's: Breakfast cereals at a price everyone can afford
D) Walmart: Stores big enough to make shopping interesting for every family member

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YOU Inc.,a radio cassette manufacturer,sold its business due to poor market shares.According to the BCG Matrix,the firm sold its business because the business had become a _____ as seen in its poor prospects and performance.


A) star
B) question mark
C) cash cow
D) dog

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Many companies use an approach called _____ to coordinate all promotional activities so that the consumer receives a unified and consistent message.


A) intra-organizational communications
B) internal marketing strategies
C) integrated marketing communications
D) corporate communications

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DK Motors' difficulty in competing with other car makers due to its lack of responsiveness to changing consumer preferences constitutes a:


A) strategic window.
B) leveraged situation.
C) threat from the environment.
D) constraint on its activity.

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The first step of the marketing planning process involves:


A) writing the mission statement.
B) establishing organizational objectives.
C) formulating a marketing plan.
D) hiring a senior planner.

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As chief executive of Stalwart Shipfitting Company,a diversified producer of marine supplies and equipment,John needs a method for spotting promising product lines that warrant commitment of additional resources,as well as those that should be removed from the firm's product portfolio.A good choice for this firm at this stage would be to use:


A) computer models.
B) strategic business units.
C) a marketing audit.
D) an industry analysis.

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The _____ is the blending of the four strategy elements to fit the needs and preferences of a specific target market.


A) planning
B) marketing planning
C) strategic planning
D) tactical planning
E) cash cows
F) first mover strategy
G) SWOT analysis
H) strategic window
I) marketing mix
J) product strategy
K) strategic business units
L) Porter's Five Forces
M) marketing strategy
N) dogs
O) stars
P) annual growth rate

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Which of the following conditions would lead a company's marketers to find a new market,change prices,or compete in other ways to maintain an advantage?


A) When the bargaining power of suppliers is low
B) When the bargaining power of buyers is low
C) When the threat of substitute products is high
D) When the threat of new entrants it low

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