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Jenna sees a commercial for a new brand of toothpaste.She decides to consider it the next time she goes to the drug store.This is an example of which behavioural objective?


A) retrial
B) sampling
C) brand awareness
D) intent to purchase

Correct Answer

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The ________ are the individuals who conceive the ideas for the ads and write the advertising message.


A) copywriters
B) art directors
C) traffic coordinators
D) account executives

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A ________ is a type of compensation arrangement where an agency charges a client a fixed monthly amount of money for all of its services and credits media commissions against this monthly rate.


A) fixed fee agreement
B) negotiated commission
C) cost-plus agreement
D) fee-commission combination

Correct Answer

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Why are negotiated commission structures becoming more common?


A) to ensure that agencies do not make too much money
B) to consider the needs of clients as well as the amount of time and effort the agency spends on an account
C) to encourage agencies to cut back on buying network TV advertising for their clients
D) to support the creation of a transactional relationship between agency and client

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Personality conflicts,unrealistic demands by clients,and personnel changes are all reasons why:


A) it is difficult to measure the effectiveness of advertising campaigns
B) ad agencies lose clients
C) clients need to use more than one agency
D) planning and budgeting communication initiatives is difficult

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A(n) ________ is the type of firm an organization would hire to develop and implement programs to manage the organization's publicity,image,and affairs with consumers and other relevant publics.


A) public relations firm
B) advertising agency
C) media mix organization
D) direct-response agency

Correct Answer

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Which of the following statements about the development of interactive media is NOT true?


A) Traditional advertising agencies tend not to develop interactive media capabilities.
B) Many marketers are using specialized interactive agencies to develop their interactive media.
C) Interactive agencies range from smaller companies that specialize in website design and creation to full-service interactive agencies.
D) Full-service interactive agencies provide various services including strategic consulting regarding the use of the Internet and online branding, technical knowledge, systems integration, and the development of e-commerce capabilities.

Correct Answer

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A company that uses an in-house agency might turn its advertising and promotion tasks over to an outside agency to:


A) get more control over the advertising process
B) save money
C) get an objective, experienced outside look at its advertising situation
D) make coordination of the advertising and promotional process easier

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What form of compensation is used to pay the advertising agency when the client's advertising program does not involve a large amount of media billings?


A) a share of the profits
B) a negotiated fee
C) a rebate from the media
D) a 17.65 percent mark up on costs

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Many agencies are moving toward offering more integrated marketing communication (IMC) services:


A) because they want to maintain control of the entire promotional process because it leads to more synergy among the various communication elements
B) even though it is less convenient for a client to coordinate all of its promotional efforts with one agency
C) because an agency with integrated marketing communication capabilities can create a number of different images of the product to appeal to all relevant publics
D) although effecting economies of scale and synergy is difficult, especially on large budget campaigns

Correct Answer

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Superagencies were formed:


A) because advertisers were disenchanted with large agencies
B) because advertisers wanted agencies who were flexible and responsive
C) to save money for clients and lessen the need for competitive pricing
D) so that agencies could provide their clients with integrated marketing communications services worldwide

Correct Answer

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The brand manager for Carnation Evaporated Milk wishes to run a holiday cookie contest to find consumers' best recipes.The creator of the best recipe will win a trip to Paris,France.Most likely,Carnation will hire a(n) ________ to plan and execute the campaign.


A) public relations firm
B) advertising agency
C) sales promotion agency
D) contest house

Correct Answer

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The ________ is responsible for understanding the advertiser's marketing and promotional needs and interpreting them to agency personnel.


A) account executive
B) marketing specialist
C) media specialist
D) copywriter

Correct Answer

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Under the _______,the client agrees to pay the agency a fee based on the cost of its work plus some agreed-on profit margin.


A) cost-plus arrangement
B) media commission system
C) incentive-based system
D) fee-combination arrangement

Correct Answer

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An advertising agency that is set up,owned,and operated by the advertiser is called a(n) :


A) client management firm
B) in-house agency
C) centralized system
D) full-service agency

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Under which type of compensation system might an agency be more inclined to recommend expensive media such as network television and national magazines to its clients?


A) commission system
B) fee arrangement system
C) cost-plus system
D) incentive-based compensation system

Correct Answer

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Agencies that are reluctant to let clients see their internal cost figures are less likely to accept a:


A) fixed-fee arrangement
B) cost-plus agreement
C) commission-based arrangement
D) incentive-based compensation agreement

Correct Answer

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Which of the following statements about agency commissions is true?


A) Some leading agencies now receive average commissions of 8 to 10 percent.
B) Nearly all of the leading agencies still earn a 15 percent commission.
C) Most agencies are earning more of their income from fixed commissions as clients expand their IMC programs to include other forms of promotion.
D) Most agencies are unwilling to negotiate their commission rates.

Correct Answer

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The growth of the Internet as a media vehicle has led to the need for all of the following,EXCEPT:


A) a digital creative services department
B) a renewed focus on traditional media
C) the purchase of interactive firms by full-service agencies
D) the coordination of digital and mass media advertising components

Correct Answer

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The traditional method of compensating ad agencies is with:


A) the commission system
B) the hourly billings
C) the fee system
D) the straight salary method

Correct Answer

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