Question 1

One alternative to product liability lawsuits is called:

Accepted Answer

A)   Limited resolution.
B)   Punitive damages reform.
C)   Alternative dispute resolution.
D)   Consumerism.

Question 2

The consumer's "right to privacy" assures that information disclosed in the course of a commercial transaction is not shared with others unless authorized.

Accepted Answer

A) True 
 B)False

Question 3

The Department of Agriculture has authority over vitamins and some chemicals that may affect consumers.

Accepted Answer

A) True 
 B)False

Question 4

Under the "right to be heard" protection,the consumer is to be assured satisfactory quality and service at fair prices.

Accepted Answer

A) True 
 B)False

Question 5

In your opinion,do U.S.product liability laws need to be changed? If so,how? If not,why not? Investigate proposed changes in product liability laws over the last several years and evaluate them.

Accepted Answer

In my opinion, U.S. product liability la...

Question 6

The Latin phrase,caveat emptor,meaning "let the seller beware" has put sellers on alert to look after their own interests.

Accepted Answer

A) True 
 B)False

Question 7

The doctrine of strict liability extends only to the retailer who is involved in selling the product,not the manufacturer.

Accepted Answer

A) True 
 B)False

Question 8

Consumer advocacy groups in the United States actively promote and speak for the interests of millions of consumers.

Accepted Answer

A) True 
 B)False

Question 9

The major federal consumer protection agencies are authorized by law to:

Accepted Answer

A)   Intervene directly into the very center of free market activities, if that is considered necessary to protect consumers.
B)   Substitute government-mandated standards for decision making by private buyers and sellers.
C)   Substitute private manufacturing standards for government-mandated standards.
D)   Both A and B, but not C. D

Question 10

In the "consumer self-help" approach to protecting consumer privacy rights,new government regulations will protect the consumer online.

Accepted Answer

A) True 
 B)False  False

Question 11

The Children's Online Privacy Protection Act limits the collection of information online from and about children under the age of 13.

Accepted Answer

A) True 
 B)False

Question 12

One problem with companies issuing product recalls is that the public is often unaware of them.

Accepted Answer

A) True 
 B)False

Question 13

Because of the movement towards quality management,companies are now focusing on the customer.How does this occur? How could a specific industry be even more socially responsible to its customers? Explain.

Accepted Answer

The movement towards quality management ...

Question 14

Consumer advocates argue that consumers are entitled to five core rights.What are they? Explain each.

Accepted Answer

Consumer advocates argue that consumers ...

Question 15

Many companies have argued that the evolution of strict liability has:

Accepted Answer

A)   Unfairly burdened them with excess costs.
B)   Decreased liability insurance rates.
C)   Increased corporate revenues and dividends.
D)   Changed top management's attitude about the consumer.

Question 16

Consumer groups have generally opposed the idea of product liability reform using which of the following arguments?

Accepted Answer

A)   Punitive damages should be limited.
B)   Strict liability should be retained.
C)   The burden of proof should be shifted to consumers.
D)   Losers should be made to pay some of the other side's legal bills.

Question 17

In some cases,businesses have banded together to agree on how they will treat their customers.This is called:

Accepted Answer

A)   Code of regulation.
B)   Consumer affairs doctrine.
C)   Voluntary industry codes of conduct.
D)   Industry action standards. C

Question 18

Consumers make less rational choices when they have accurate information about a product.

Accepted Answer

A) True 
 B)False

Question 19

Quality management emphasizes high quality and customer satisfaction through continuous improvement of a company's product or service at the final stages of the production process.

Accepted Answer

A) True 
 B)False

Question 20

Which organization brings together 250 nonprofit groups to espouse the consumer viewpoint?

Accepted Answer

A)   Consumers Union.
B)   Consumer Federation of America.
C)   National Consumer League.
D)   Public Citizen.

Exam 14: Consumer Protection

One alternative to product liability lawsuits is called:

Correct AnswerverifiedShow Answer

The consumer's "right to privacy" assures that information disclosed in the course of a commercial transaction is not shared with others unless authorized.

Correct AnswerverifiedShow Answer

The Department of Agriculture has authority over vitamins and some chemicals that may affect consumers.

Correct AnswerverifiedShow Answer

Under the "right to be heard" protection,the consumer is to be assured satisfactory quality and service at fair prices.

Correct AnswerverifiedShow Answer

In your opinion,do U.S.product liability laws need to be changed? If so,how? If not,why not? Investigate proposed changes in product liability laws over the last several years and evaluate them.

Correct AnswerAnswered by ExamLex AIIn my opinion, U.S. product liability la...View AnswerShow Answer

The Latin phrase,caveat emptor,meaning "let the seller beware" has put sellers on alert to look after their own interests.

Correct AnswerverifiedShow Answer

The doctrine of strict liability extends only to the retailer who is involved in selling the product,not the manufacturer.

Correct AnswerverifiedShow Answer

Consumer advocacy groups in the United States actively promote and speak for the interests of millions of consumers.

Correct AnswerverifiedShow Answer

The major federal consumer protection agencies are authorized by law to:

Correct AnswerverifiedD

In the "consumer self-help" approach to protecting consumer privacy rights,new government regulations will protect the consumer online.

Correct AnswerverifiedFalse

The Children's Online Privacy Protection Act limits the collection of information online from and about children under the age of 13.

Correct AnswerverifiedShow Answer

One problem with companies issuing product recalls is that the public is often unaware of them.

Correct AnswerverifiedShow Answer

Because of the movement towards quality management,companies are now focusing on the customer.How does this occur? How could a specific industry be even more socially responsible to its customers? Explain.

Correct AnswerAnswered by ExamLex AIThe movement towards quality management ...View AnswerShow Answer

Consumer advocates argue that consumers are entitled to five core rights.What are they? Explain each.

Correct AnswerAnswered by ExamLex AIConsumer advocates argue that consumers ...View AnswerShow Answer

Many companies have argued that the evolution of strict liability has:

Correct AnswerverifiedShow Answer

Consumer groups have generally opposed the idea of product liability reform using which of the following arguments?

Correct AnswerverifiedShow Answer

In some cases,businesses have banded together to agree on how they will treat their customers.This is called:

Correct AnswerverifiedC

Consumers make less rational choices when they have accurate information about a product.

Correct AnswerverifiedShow Answer

Quality management emphasizes high quality and customer satisfaction through continuous improvement of a company's product or service at the final stages of the production process.

Correct AnswerverifiedShow Answer

Which organization brings together 250 nonprofit groups to espouse the consumer viewpoint?

Correct AnswerverifiedShow Answer

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Answered by ExamLex AI
In my opinion, U.S. product liability la...
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D

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False

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Answered by ExamLex AI
The movement towards quality management ...
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Answered by ExamLex AI
Consumer advocates argue that consumers ...
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C

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