Question 1

Environmental analysis is a method managers use to gather information about external issues and trends.

Accepted Answer

A) True 
 B)False

Question 2

Failure to understand the beliefs and expectations of stakeholders:

Accepted Answer

A)   Causes company's profits to increase in the short run.
B)   Causes company's profits to decrease in the short run.
C)   Causes the performance-expectations gap to grow larger.
D)   Increases the chance of a corporate buy-out.

Question 3

A business and its stakeholders coming together for face-to-face conversations about issues of common concern is:

Accepted Answer

A)   Stakeholder networks.
B)   Stakeholder motivation.
C)   Stakeholder systems.
D)   Stakeholder dialogue.

Question 4

Because of the risks and opportunities public issues present, organization need.

Accepted Answer

A)   A strong relationship with a lobbying firm or an in-house lobbying department.
B)   Executives to be rewarded with substantial bonuses as part of total compensation.
C)   A systematic way of identifying, monitoring, and selecting public issues.
D)   Tougher government regulations and oversight by political action committees.

Question 5

Dialogue between a single firm and its stakeholders is always sufficient to address an issue effectively.

Accepted Answer

A) True 
 B)False

Question 6

When working well, the issue management process:

Accepted Answer

A)   Is static and never pulls in additional information that would disturb the balance.
B)   Generates two specific options for each issue.
C)   Minimizes dialogue with the stakeholders and focuses on short-term survival.
D)   Continuously cycles back to the beginning and repeats.

Question 7

Stakeholder engagement is, at its core, a:

Accepted Answer

A)   Program.
B)   Relationship.
C)   Process.
D)   Systems model.

Question 8

Overtime, the nature of business's relationship with its stakeholders often:

Accepted Answer

A)   Remains static.
B)   Evolves through a series of stages.
C)   Becomes more hostile.
D)   None of the above.

Question 9

Identify and discuss the five steps to the Issues Management Process.

Accepted Answer

The five steps to the Issues Management ...

Question 10

What is a public issue and how do they impact modern firms?

Accepted Answer

A public issue refers to a matter or con...

Question 11

According to a recent survey of top executives, the issue most likely to gain public and political attention over the next five years is:

Accepted Answer

A)   Pension and retirement benefits.
B)   Environmental issues, including climate change.
C)   Demand for more ethically produced products.
D)   Affordable cost of products for poor consumers.

Question 12

Customer environmental intelligence includes:

Accepted Answer

A)   Demographic factors.
B)   An analysis of the firm's competitors.
C)   New technological applications.
D)   The cost of producing consumer goods.

Question 13

The issue management process has how may stages?

Accepted Answer

A)   Three.
B)   Four.
C)   Five.
D)   Six.

Question 14

Emerging public issues are a risk and an opportunity.

Accepted Answer

A) True 
 B)False

Question 15

The role of special interest groups is an important element in acquiring intelligence from the:

Accepted Answer

A)   Customer environment.
B)   Competitor environment.
C)   Economic environment.
D)   Social environment.

Question 16

Competitive intelligence enables managers in companies of all sizes to make informed decisions in all areas of the business.

Accepted Answer

A) True 
 B)False

Question 17

Firms that generally act only when forced to do so, and then in a defensive manner are

Accepted Answer

A)   Interactive companies.
B)   Proactive companies
C)   Reactive companies
D)   Inactive companies.

Question 18

Financially sound companies do not need to understand how a public issue is likely to evolve, and how it will affect.

Accepted Answer

A) True 
 B)False

Question 19

A corporation's issue management activities are usually linked to.

Accepted Answer

A)   The board of directors.
B)   Top management.
C)   Both the board of directors and top management levels.
D)   The strategic governance committee.

Question 20

Once an organization has implemented the issue management program, it must:

Accepted Answer

A)   Use trade associations or consultants to follow high priority issues.
B)   Study the results and make necessary adjustments.
C)   Not limit the number of public issues the firm can address.
D)   Pick a selected number of issues to address immediately.

Exam 2: Managing Public Issues and Stakeholder Relationships

Overtime, the nature of business's relationship with its stakeholders often:

Correct AnswerverifiedShow Answer

Emerging public issues are a risk and an opportunity.

Correct AnswerverifiedShow Answer

Because of the risks and opportunities public issues present, organization need.

Correct AnswerverifiedShow Answer

When working well, the issue management process:

Correct AnswerverifiedShow Answer

A corporation's issue management activities are usually linked to.

Correct AnswerverifiedShow Answer

Financially sound companies do not need to understand how a public issue is likely to evolve, and how it will affect.

Correct AnswerverifiedShow Answer

Once an organization has implemented the issue management program, it must:

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Dialogue between a single firm and its stakeholders is always sufficient to address an issue effectively.

Correct AnswerverifiedShow Answer

Environmental analysis is a method managers use to gather information about external issues and trends.

Correct AnswerverifiedShow Answer

Firms that generally act only when forced to do so, and then in a defensive manner are

Correct AnswerverifiedShow Answer

The role of special interest groups is an important element in acquiring intelligence from the:

Correct AnswerverifiedShow Answer

Customer environmental intelligence includes:

Correct AnswerverifiedShow Answer

Failure to understand the beliefs and expectations of stakeholders:

Correct AnswerverifiedShow Answer

What is a public issue and how do they impact modern firms?

Correct AnswerAnswered by ExamLex AIA public issue refers to a matter or con...View AnswerShow Answer

A business and its stakeholders coming together for face-to-face conversations about issues of common concern is:

Correct AnswerverifiedShow Answer

Stakeholder engagement is, at its core, a:

Correct AnswerverifiedShow Answer

Competitive intelligence enables managers in companies of all sizes to make informed decisions in all areas of the business.

Correct AnswerverifiedShow Answer

According to a recent survey of top executives, the issue most likely to gain public and political attention over the next five years is:

Correct AnswerverifiedShow Answer

Identify and discuss the five steps to the Issues Management Process.

Correct AnswerAnswered by ExamLex AIThe five steps to the Issues Management ...View AnswerShow Answer

The issue management process has how may stages?

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Answered by ExamLex AI
A public issue refers to a matter or con...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
The five steps to the Issues Management ...
View Answer

Correct Answer
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