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A product-market segment is "operational" if it is big enough to be profitable to the firm.

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The combined target market approach involves segmenting the market and choosing two or more segments,then treating each as a separate target market needing a different marketing mix.

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The clustering techniques that can be used in segmenting:


A) eliminate the need for management intuition and judgment.
B) group people together into heterogeneous product-market segments.
C) try to find similar patterns within sets of data.
D) allow managers to ignore segmenting dimensions.
E) None of these is true.

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The combined target market approach:


A) tends to focus on small, homogeneous market segments.
B) aims at several target markets and offers each target market a unique marketing mix.
C) tries to improve the general appeal of a firm's basic marketing mix rather than tailor it to meet the strongly felt needs of some people.
D) works well only when each submarket of a product-market has a different demand curve.
E) None of these alternatives is correct for the combined target market approach.

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______________ is a marketing management aid that refers to how customers think about proposed and/or present brands in a market.


A) Brand familiarity
B) Positioning
C) Market scanning
D) Market segmentation
E) Customer relationship management (CRM)

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Which of the following statements about market segmentation is NOT correct?


A) It starts by segmenting broad product-markets.

B) It involves naming broad product-markets.

C) A market grid with submarkets can be a visual aid to market segmentation.

D) It segments broad product-markets in order to develop suitable marketing mixes.

E) First-time market segmentation efforts often fail.

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When Hallmark designs its website so that a teenage girl can send a theme card to her boyfriend's cell phone,what is the primary segmenting dimension that Hallmark is using?


A) Rate of use
B) Age
C) Family size
D) Income
E) Education

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Marketing managers for Mountain Dew used a positioning statement to help focus efforts and gain market share in a competitive environment.

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A ______________ market is a market with broadly similar needs and sellers offering various-and often diverse-ways of satisfying those needs.


A) homogeneous
B) product
C) relevant
D) generic
E) target

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______ aim at one or more homogeneous segments and try to develop a different marketing mix for each segment.


A) Combiners
B) Segmenters
C) Segment aggregators
D) Segment combiners
E) Multipliers

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A ______ is a group of potential customers with similar needs who are willing to exchange something of value with sellers offering various goods or services.


A) segment
B) market
C) product
D) consumer forum
E) generic industry

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A manager who aggregates all potential customers into a single product-market segment is likely to find that the segment is not homogeneous.

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Which of the following statements iterates that combiners make compromises in developing the marketing mix?


A) Combiners identify two or more segments and treat each as a separate market with differences.
B) Combiners pick one of the many homogenous market segments as the firm's target market.
C) Combiners look for similarities in the submarkets and try to extend or modify the basic offering.
D) Combiners include demographic dimensions such as age, sex, income, location, and family size.
E) Combiners look for operational markets that are homogenous within and heterogeneous in between.

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With the "multiple target market approach" the marketer combines two or more homogeneous submarkets into one larger target market as a basis for one strategy.

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The marketing management team for Dada Motors brainstormed a variety of solutions to the problem of how to transport people in the world.This process came during the ______ step in the market segmentation process.


A) disaggregating
B) market definition
C) segmenting
D) aggregating
E) approach selection

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Dimensions that should be considered when segmenting consumer markets are: geographic location and other demographic characteristics,behavioral needs,urgency to get needs satisfied,and willingness to compare and shop.

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A product-market is one in which


A) products from different industries compete for customers by trying to satisfy the same basic need.
B) price is the determining factor in deciding which brand to buy.
C) all of the customers want the exact same product but will consider a substitute if their preferred brand is not available.
D) one seller has a monopoly and there is no competition.
E) None of these alternatives is true.

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Unlike a generic market description,a product-market definition includes ______.


A) customer needs.
B) customer types.
C) geographic area.
D) product type.
E) organization chart

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When identifying a company's market,managers need to avoid the mistake of ______.


A) finding out what customers need
B) thinking of a market as a group of customers with similar needs who will exchange money for goods and services that meet those needs
C) trying to identify specific target markets within a general market
D) describing their markets solely in terms of the products they sell
E) thinking of the issue from the customer's point of view

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A generic market description looks at market broadly and from a customer's viewpoint.

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