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Differentiation means that the marketing mix is distinct from and better than what is available from a competitor.

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________ means trying to increase sales by selling present products in new markets.


A) Differentiation
B) Market development
C) Product development
D) Diversification
E) Market penetration

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A "breakthrough opportunity" is an opportunity that helps innovators develop long-term,hard-to-copy marketing strategies that will be very profitable.

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Sales promotion can involve point-of-purchase materials,store signs,contests,catalogs,and circulars.

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A "marketing plan":


A) is just another term for "marketing strategy."
B) consists of several "marketing programs."
C) includes the time-related details for carrying out a marketing strategy.
D) is a strategy without all the operational decisions.
E) ignores implementation and control details.

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Promotion is composed of personal selling,advertising,publicity,and sales promotion.

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Differentiation means that the firm's marketing mix is similar to its competitors' mixes.

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________ refers to personal communication between a seller and a customer who wants the seller to resolve a problem with a purchase.


A) Advertising
B) Sales promotion
C) Publicity
D) Personal selling
E) Customer service

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An extremely good plan might be carried out badly and still produce profits,while a poor but well implemented plan can lose money.

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Why can't marketing managers be satisfied just planning present activities?


A) Markets are dynamic.
B) Consumers' needs keep changing.
C) The environment keeps changing.
D) Competitors often change.
E) All of these are reasons why marketing managers can't be satisfied just planning present activities.

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"Target marketing," in contrast to "mass marketing,"


A) ignores the need for the firm to obtain a competitive advantage.
B) ignores markets that are large and spread out.
C) is limited to small market segments.
D) assumes that all customers are basically the same.
E) None of these answers is correct.

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"Product" is NOT concerned with:


A) quality level.
B) branding.
C) wholesale price.
D) packaging.
E) warranty.

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Which of the following is true?


A) The product "P" in the marketing mix stands for only physical goods.
B) The product "P" in the marketing mix stands for both physical goods and services.
C) The product "P" in the marketing mix stands for only tangible merchandise.
D) The product "P" in the marketing mix stands for only physical merchandise.
E) The product "P" in the marketing mix stands for both physical goods and tangible merchandise.

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When one considers the strategy decisions organized by the four Ps,branding is related to packaging as ________.


A) branding is to pricing
B) production is to marketing
C) store location is to sales force selection
D) personal selling is to mass selling
E) pricing is to promotion

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A "channel of distribution":


A) usually has three members-a manufacturer, a distributor, and a retailer.
B) is any series of firms (or individuals) from producer to final user or consumer.
C) should be as short as possible.
D) is not involved if a firm sells directly from its own website to final customers.

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Strategic planning is a top management job that includes planning only for marketing.

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An appropriate marketing mix should be determined primarily by ________.


A) what has worked for the company in the past
B) the needs of a target market
C) the budget available to spend
D) the past experiences of the marketing manager
E) what product the firm can produce with economies of scale

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Attractive opportunities for a particular firm are those that the firm has some chance of doing something about-given its resources and objectives.

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The main difference between a "marketing strategy" and a "marketing plan" is that ________.


A) time-related details are included in a marketing plan
B) a marketing plan includes several marketing strategies
C) a marketing strategy provides more detail
D) a marketing strategy omits pricing plans
E) a marketing plan does not include a target market

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Converse started selling its "high-top" canvas basketball shoes in colors such as hot pink,lime green,and purple,to accompany their traditional colors of black and white.Converse seems to be pursuing a ________ opportunity.


A) market penetration
B) market development
C) product development
D) diversification
E) breakthrough

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