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Which of the following is true of group decision support systems?


A) They allow users to collaborate with each other asynchronously, saving time and effort in coordination.
B) They allow users to express independent viewpoints that may differ from those of others in a group.
C) They do not support anonymity and require users to use their real names, to increase accountability.
D) They give high-status individuals within a group a disproportionate influence on decisions.

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A graphical, often 3D environment in which users can immerse themselves, interacting with virtual objects and one another using avatars is known as a(n) ________.


A) virtual world
B) intranet
C) virtualization engine
D) walled garden

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Which of the following types of websites allows users to undertake many of the same activities as bulletin boards?


A) discussion forums
B) iCalendars
C) blogs
D) instant messaging

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Instant messaging is an open system in which anyone can send messages to anyone else regardless of which IM software they both are using.

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An initial face-to-face meeting between the members of a virtual team through interactive video can ________ among the team members.


A) enhance trust
B) reduce trust
C) have no effect on the level of trust
D) enhance anxiety and tension

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What are the processes involved in group decision support systems?

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The group decision support system softwa...

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________ is the microblogging website with the largest number of users in the world.


A) Tumblr
B) Twitter
C) Flickr
D) Blogger

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________, also known as "chat," consists of real-time text-based interactions over a network.


A) Microblogging
B) Emailing
C) Instant messaging
D) Blogging

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Athena Jolene, a human resources executive at Thomas Griffith, wants to collect ideas from the company's employees for an upcoming company-wide event. The company has offices spread across the country. Which of the following techniques will best help Athena receive suggestions from employees, while also allowing employees to share their ideas with one another?


A) instant messaging
B) discussion forum
C) texting
D) emailing

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Which of the following is true of IMAP?


A) It is an outdated protocol for organizing outgoing mail.
B) It allows access to mail only from a single device, thus ensuring privacy.
C) It requires installation of client software and cannot work on web browsers.
D) It maintains mail on a server instead of on a single machine.

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________ are a form of web logging in which the posts are quite short, containing a brief sentence fragment and, at times, a link to another web resource or video.


A) Mashups
B) Microblogs
C) Instant messages
D) Hashtags

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A ________ provides quick access to context indicators, email, secure instant messaging, voice and video calling, conference calling, corporate RSS feeds, and more.


A) universal dashboard
B) group decision support system
C) hashtag
D) wiki

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When compared to a face-to-face setting, an online environment offers ________.


A) greater anonymity
B) well-defined audience
C) no context indicators
D) greater media richness

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For which of the following reasons are companies most likely to use social networking sites?


A) to encourage leisure activities like gaming at work
B) to encourage friendly interaction between employees while at work
C) to connect with customers and announce new products
D) to formulate marketing and organizational plans

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What are the different purposes for which companies can use social networking sites?

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For companies, social networking sites o...

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IMAP is useful only for users who use a single device to access their mail.

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Which of the following is true of instant messaging?


A) It helps users add and edit interlinked web pages.
B) It allows people to use simple text editing tools to create knowledge databases.
C) It allows greater telepresence than discussion forums and video conferences.
D) It allows users to display their current status to their contacts.

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Media richness is usually starkly lower online than during face-to-face.

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Which of the following functions is performed by texting?


A) synchronous collaboration among users
B) telepresence between users
C) transfer of photos and videos
D) creation and maintenance of databases

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Which of the following is an example of a blogging tool?


A) WebEx
B) Gmail
C) Wordpress
D) Groupon

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