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Which of the following is the best way to state a problem?


A) I need to have a car.
B) I need transportation.
C) I need a motorcycle.
D) I need to have a minivan.
E) I need to have an SUV.

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Most products come with some guarantee of quality.This type of warranty states that a defective product can be fixed or replaced during a reasonable amount of time.


A) "As-is" warranty
B) Express warranty
C) Full warranty
D) Implied warranty
E) Limited warranty

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These products are sold by one chain of stores and are low-cost alternatives to famous-name products.


A) Private-label brands.
B) Store brands.
C) National brands.
D) Private-label or store brands.
E) All of these are correct.

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Abigail checked out brands and prices of blue jeans at several stores.She was impulse shopping.

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Service contracts on vehicles usually are wise financial decisions.

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The best time to ask a lawyer about his fees is after he wins a case for you.

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A standard measurement used to compare packages of different sizes is


A) Coupons.
B) Open dating.
C) Rebates.
D) Unit pricing.
E) Warranty.

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An advantage of a lease over a purchase is that the buyer can usually obtain a more expensive vehicle for the same monthly payment.

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What is the difference between mediation and arbitration?

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Mediation is the use of a third party to...

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If you have a problem whose remedy will be $1,500-$3,000,the appropriate tool to use would be (a)


A) Class-action lawsuit.
B) Lawyer.
C) Legal aid society.
D) Prepaid legal services.
E) Small claims court.

Correct Answer

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When Jane researched the brands and prices of refrigerators,she was


A) Comparison shopping.
B) Compulsive shopping.
C) Impulse shopping.
D) Trade-off shopping.
E) Warranty shopping.

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A vehicle that looks rusty on the outside may hide a well-maintained engine.

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What are three sources of information for buying decisions?

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Acceptable answers include the...

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Define two of the following: a.Comparison shopping b.Compulsive shopping c.Impulse shopping

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Two of the following should be included:...

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Adolph has a low income and needs legal assistance.He should make use of (a)


A) Class action lawsuit.
B) Lawyer.
C) Legal aid society.
D) Prepaid legal services.
E) Small claims court.

Correct Answer

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Cam has an overwhelming desire to buy things whenever he goes shopping.One could say that he is a compulsive shopper.

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The text identifies several phases in the buying process.The correct order of the phases is


A) Evaluating alternatives, preshopping activities, selection and purchase, postpurchase activities.
B) Preshopping activities, selection and purchase, evaluating alternatives, postpurchase activities.
C) Preshopping activities, evaluating alternatives, selection and purchase, postpurchase activities.
D) Postpurchase activities, evaluating alternatives, preshopping activities, selection and purchase.
E) Evaluating alternatives, selection and purchase, preshopping activities, postpurchase activities.

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Lemon laws have been enacted in 48 of the 50 states for new vehicle purchases.

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An example of a "preshopping activity" is negotiating the price of a product.

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A trade-in vehicle should NOT be mentioned until the cost of a new car has been settled.

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