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As a manager, when you provide rewards or threaten reprimands in exchange for your subordinates' doing the work, you are practicing transactional leadership.

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Lamar brought his proposal to Lindsay before the meeting saying, "I'm sure you have some ideas on this and we could try to get them incorporated upfront." Lamar is using which influence tactic?


A) consultation
B) inspirational appeals
C) ingratiating tactics
D) personal appeals
E) legitimating tactics

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One of three dimensions of situational control in the contingency leadership model, ______ is the extent to which tasks are routine, unambiguous, and easily understood.


A) job mastery
B) task identity
C) position power
D) task structure
E) job design

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______ model of leadership emphasizes that leaders have different sorts of relationships with different employees.


A) Servant
B) Contingency
C) Leader-member exchange (LMX)
D) Transactional
E) Trait

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Revised path-goal theory indicates to managers that they must consider _____.


A) hiring new employees and eliminating current ones who don't fit your leadership style
B) modifying their leadership style to fit employee and task characteristics
C) stirring up the current work environment to generate competition
D) focusing on applying relationship-oriented behaviors for workplace success
E) altering their approach to that of servant leadership

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Traits play a central role in how we perceive leaders.

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Factors that can help participative management (PM) work include all the following except _____.


A) top management is continually involved
B) middle and supervisory managers are supportive
C) employees trust managers
D) PM is implemented with total quality management (TQM)
E) relationships foster competition and defensiveness

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Harvard professor D. Quinn Mills predicts that management of future organizations will move away from an emphasis on knowledge sharing and open exchange to an emphasis on competition. Harvard Business School professor D. Quinn Mills, author of E-Leadership, suggests that much broader global networks that a single CEO will not be able to manage will replace individual companies. Thus, while 20th-century management emphasized competition, he says, future organizations will run on knowledge sharing and open exchange.

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According to House's revised path-goal theory, a leader's style should vary depending on which of the following?


A) employee characteristics and environmental factors
B) position power
C) situational control
D) organizational readiness
E) leader-member relations

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In recent studies, the generic influence tactic that employees cite as most used in the workplace is _____.


A) legitimating
B) ingratiation
C) coalition
D) pressure
E) rational persuasion

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Explain Fiedler's contingency theory by describing the factors that contribute to a low-control situation, and what style of leadership would be prescribed in this case. Illustrate the situation with realistic circumstances in which this would occur.

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The contingency leadership model determi...

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According to Fiedler's contingency model, ______ situation control favors a leader who is ______-oriented.


A) low; relationship
B) low; transformational
C) moderate; task
D) moderate; relationship
E) high; transformational

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List and describe the three dimensions of situational control.

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The three dimensions of situational cont...

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Reminding someone of past favors or offering to trade favors to influence them is known as using exchange tactics.

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The model that requires a manager to assess her own style and her situational control is _____.


A) LMX model of leadership
B) shared leadership model
C) Fiedler's contingency model
D) House's path-goal theory
E) charismatic leadership theory

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Organizations may apply trait theory by _____.


A) considering the relationships among employees
B) doing a job audit
C) hiring only from top-ranked business schools
D) empowering the HR department
E) using personality assessments and management development programs

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What do followers want in their leaders?

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Leaders and followers need each other, a...

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Define full-range leadership.

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Full-range leadership describe...

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Leadership is the ability to ______ employees to pursue organizational goals.


A) force
B) reward
C) request
D) compensate
E) influence

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Sammie leads a task force charged with restructuring the order-processing system in the organization. The task force is composed of her peers over whom she has little control, and some of whom do not seem to respect her. According to the contingency model, Sammie should adopt a(n) ___________ leadership style.


A) employee-centered
B) participatory
C) relationship-oriented
D) task-oriented
E) initiating structure

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