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The knowledge application component of knowledge management deals with workers improving their job activities.

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True

A company engages in the brand-leadership strategy when it


A) imitates leading brands.
B) diversifies into several successful brands.
C) develops the reputation of its brand name.
D) develops products that other companies do not offer.

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A vision should point to what activities an organization should take on and what activities it should avoid.

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Microsoft is one example of an organization which a high-level leader besides the CEO concentrates his or her work on business strategy.

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To achieve best results, advanced technology for knowledge management should be


A) centralized in the department headed by the chief knowledge officer.
B) combined with an organization culture that values knowledge management.
C) installed on every PC in the company.
D) installed first in staff departments then in line departments.

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B

An example of a strategic alliance would be a train manufacturer and an airplane manufacturer working jointly to build a train that traveled without touching the rails.

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An external threat in SWOT analysis refers primarily to laws that would be broken by implementing a particular strategy.

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The strategy of a firm provides a path for achieving its objectives.

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A major responsibility of a chief knowledge officer is to


A) systematically collect information.
B) encourage workers to track down coworkers who have the information they need.
C) develop and deliver classroom-based training.
D) develop and deliver online-based training.

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To implement the strategy of competitive advantage through hiring talented people, the company's leadership should


A) hire talented, well-motivated people throughout the firm.
B) develop the talents among the least talented employees.
C) hire the occasional candidate with a poor employment history to be socially responsible.
D) promote on the basis of seniority to encourage company loyalty.

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To implement the strategy create demand by solving problems, a company


A) creates problems for customers, then solves them.
B) first identifies the problems in a particular field.
C) develops a reputation for technological excellence.
D) offers solutions to problems customers did not know they had.

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Strategic leaders focus most of their attention on day-by-day problems that have an impact on the efficiency of the business.

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A little over 40 percent of corporate knowledge is stored in employees' brains, according to one survey.

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A retailer targeting poor people is an example of the strategy called


A) imitation.
B) cost leadership.
C) focus.
D) first-mover.

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A major leadership initiative for enhancing a learning organization is to


A) establish supervisory training programs.
B) get workers to focus almost entirely on their own work.
C) create a vision to be shared mostly by the top-management team.
D) create a strategic intent to learn.

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A key part of knowledge management in organizations is


A) selecting intelligent people for key positions.
B) spying on what competitors are doing.
C) conducting training programs.
D) the systematic sharing of information.

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The purpose of a SWOT analysis is to assess


A) strengths, weaknesses, opportunities, and threats.
B) strategy, weaknesses, options, and time.
C) satisfactions, worst options, and trade-offs.
D) successes, winners, and ominous threats.

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A

An effective vision statement is usually about 100 words long.

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According to the honest conversation approach to refining organizational strategy, a task force of managers discusses problems they have uncovered with implementing strategy.

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A key characteristic of strategic thinking is that it involves high-level cognitive activity on the part of the leader.

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