Question 1

_____ is when groups experience conflict within the group.

Accepted Answer

A)  Intragroup conflict
B)  Intergroup conflict
C)  Group cohesiveness
D)  Group deviation
E)  Group polarization

Question 2

_____ can include members who are not actually employees of the organization.

Accepted Answer

A)  Virtual teams
B)  Command groups
C)  Informal teams
D)  Self-managed teams
E)  Formal teams

Question 3

Which of the following statements is true about social loafing?

Accepted Answer

A)  Clearly communicating to group members why each person's contributions are valuable to the group is an effective means by which managers and group members can reduce social loafing.
B)  Rewarding group contributions reduces social loafing.
C)  Ensuring a large group size reduces social loafing.
D)  One way that managers can effectively eliminate social loafing is by making group contributions identifiable so that group members perceive that low and high levels of group effort will be noticed.
E)  One way that managers can effectively eliminate social loafing is by forming groups with a significantly higher number of members than the number of members needed to accomplish group goals.

Question 4

Members of small groups are better able to see the importance of their personal contributions for their group's success when compared to members of other small groups.

Accepted Answer

A) True 
 B)False  False

Question 5

Which of the following factors increase(s)  group cohesiveness?

Accepted Answer

A)  significantly large group size
B)  effectively managed diversity
C)  elimination of competition among groups
D)  low level of participation within groups
E)  lack of success and poor performances by teams

Question 6

Differentiate between the two types of informal groups.Provide an example of each.

Accepted Answer

The two types of informal groups are fri...

Question 7

Which of the following statements is true about group cohesiveness?

Accepted Answer

A)  As groups become more successful, they become increasingly attractive to their members, and their cohesiveness tends to decrease.
B)  Low levels of cohesiveness can be increased by reducing or eliminating competition among groups.
C)  When group cohesiveness is low, group members do not find their group particularly appealing and have little desire to retain their group membership.
D)  If a group is high in cohesiveness and small in size, managers should consider dividing the group in half and assigning different tasks and goals to the two newly formed groups.
E)  As group cohesiveness decreases, the emphasis placed on group goal accomplishment increases within a group.

Question 8

List the determinants of group cohesiveness and explain the role of a manager in maintaining an optimum level of group cohesiveness for each factor.

Accepted Answer

Four factors contribute to the level of ...

Question 9

A group will perform poorly due to its failure to change its dysfunctional norms when the members of the group have

Accepted Answer

A)  low conformity.
B)  moderate conformity.
C)  high conformity.
D)  moderate deviance.
E)  high deviance.

Question 10

Differentiate groups from teams and also discuss how the use of groups and teams can help an organization gain a competitive advantage.

Accepted Answer

The two characteristics that distinguish teams from groups are the intensity with which team members work together and the inclusion of specific, overriding team goals or objectives.Groups and teams can help an organization gain a competitive advantage because they can (1) enhance its performance, (2) increase its responsiveness to customers, (3) increase innovation, and (4) increase employees' motivation and satisfaction.

Question 11

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately.There will almost always be disagreements and a conflict of ideas.This stage of group development is called

Accepted Answer

A)  forming.
B)  norming.
C)  performing.
D)  storming.
E)  adjourning.

Question 12

Which of the following is true about the members of a large group when compared to those of a small group?

Accepted Answer

A)  Members interact more with each other in larger groups.
B)  Members of large groups tend to be more motivated.
C)  Members of large groups find it easier to share information with one another.
D)  Members of large groups have more resources at their disposal.
E)  Members of large groups tend to be more committed.

Question 13

With an example, discuss the advantages of cross-functional teams in improving responsiveness to customers for an organization.

Accepted Answer

In a cross-functional team, the expertis...

Question 14

During which stage of group development does group camaraderie begin to emerge?

Accepted Answer

A)  forming
B)  adjourning
C)  performing
D)  storming
E)  norming

Question 15

Employees of self-managed work teams sometimes have individual jobs.

Accepted Answer

A) True 
 B)False

Question 16

_____ is the set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Accepted Answer

A)  A group role
B)  Virtual teamwork
C)  Synergy
D)  Groupthink
E)  A group norm

Question 17

During which stage of group development do close ties between group members develop?

Accepted Answer

A)  storming
B)  adjourning
C)  performing
D)  forming
E)  norming

Question 18

The higher the cohesiveness of a group, the higher the _____ in the group.

Accepted Answer

A)  level of deviance
B)  level of social loafing
C)  level of participation
D)  level of individualism
E)  emphasis on individual goals

Question 19

Sometimes managers form a(n)  _____ group because they want to achieve their own goals.

Accepted Answer

A)  interest
B)  informal
C)  friendship
D)  formal
E)  command

Question 20

Group identity and healthy competition are consequences of group cohesiveness.

Accepted Answer

A) True 
 B)False  False

Exam 15: Effective Groups and Teams

_____ is when groups experience conflict within the group.

Correct Answer
verified

_____ can include members who are not actually employees of the organization.

Correct Answer
verified

Which of the following statements is true about social loafing?

Correct Answer
verified

Members of small groups are better able to see the importance of their personal contributions for their group's success when compared to members of other small groups.

Correct Answer
verified
False

Which of the following factors increase(s) group cohesiveness?

Correct Answer
verified

Differentiate between the two types of informal groups.Provide an example of each.

Correct Answer
verified
The two types of informal groups are fri...
View Answer

Which of the following statements is true about group cohesiveness?

Correct Answer
verified

List the determinants of group cohesiveness and explain the role of a manager in maintaining an optimum level of group cohesiveness for each factor.

Correct Answer
verified
Four factors contribute to the level of ...
View Answer

A group will perform poorly due to its failure to change its dysfunctional norms when the members of the group have

Correct Answer
verified

Differentiate groups from teams and also discuss how the use of groups and teams can help an organization gain a competitive advantage.

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately.There will almost always be disagreements and a conflict of ideas.This stage of group development is called

Correct Answer
verified

Which of the following is true about the members of a large group when compared to those of a small group?

Correct Answer
verified

With an example, discuss the advantages of cross-functional teams in improving responsiveness to customers for an organization.

Correct Answer
verified
In a cross-functional team, the expertis...
View Answer

During which stage of group development does group camaraderie begin to emerge?

Correct Answer
verified

Employees of self-managed work teams sometimes have individual jobs.

Correct Answer
verified

_____ is the set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Correct Answer
verified

During which stage of group development do close ties between group members develop?

Correct Answer
verified

The higher the cohesiveness of a group, the higher the _____ in the group.

Correct Answer
verified

Sometimes managers form a(n) _____ group because they want to achieve their own goals.

Correct Answer
verified

Group identity and healthy competition are consequences of group cohesiveness.

Correct Answer
verified
False

Exam 15: Effective Groups and Teams

_____ is when groups experience conflict within the group.

Correct AnswerverifiedShow Answer

_____ can include members who are not actually employees of the organization.

Correct AnswerverifiedShow Answer

Which of the following statements is true about social loafing?

Correct AnswerverifiedShow Answer

Members of small groups are better able to see the importance of their personal contributions for their group's success when compared to members of other small groups.

Correct AnswerverifiedFalse

Which of the following factors increase(s) group cohesiveness?

Correct AnswerverifiedShow Answer

Differentiate between the two types of informal groups.Provide an example of each.

Correct AnswerverifiedThe two types of informal groups are fri...View AnswerShow Answer

Which of the following statements is true about group cohesiveness?

Correct AnswerverifiedShow Answer

List the determinants of group cohesiveness and explain the role of a manager in maintaining an optimum level of group cohesiveness for each factor.

Correct AnswerverifiedFour factors contribute to the level of ...View AnswerShow Answer

A group will perform poorly due to its failure to change its dysfunctional norms when the members of the group have

Correct AnswerverifiedShow Answer

Differentiate groups from teams and also discuss how the use of groups and teams can help an organization gain a competitive advantage.

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately.There will almost always be disagreements and a conflict of ideas.This stage of group development is called

Correct AnswerverifiedShow Answer

Which of the following is true about the members of a large group when compared to those of a small group?

Correct AnswerverifiedShow Answer

With an example, discuss the advantages of cross-functional teams in improving responsiveness to customers for an organization.

Correct AnswerverifiedIn a cross-functional team, the expertis...View AnswerShow Answer

During which stage of group development does group camaraderie begin to emerge?

Correct AnswerverifiedShow Answer

Employees of self-managed work teams sometimes have individual jobs.

Correct AnswerverifiedShow Answer

_____ is the set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Correct AnswerverifiedShow Answer

During which stage of group development do close ties between group members develop?

Correct AnswerverifiedShow Answer

The higher the cohesiveness of a group, the higher the _____ in the group.

Correct AnswerverifiedShow Answer

Sometimes managers form a(n) _____ group because they want to achieve their own goals.

Correct AnswerverifiedShow Answer

Group identity and healthy competition are consequences of group cohesiveness.

Correct AnswerverifiedFalse

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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False

Correct Answer
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Correct Answer
verified
The two types of informal groups are fri...
View Answer

Correct Answer
verified

Correct Answer
verified
Four factors contribute to the level of ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
In a cross-functional team, the expertis...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
False