Correct Answer
verified
View Answer
Multiple Choice
A) need-fulfillment
B) need-awareness
C) need-utilization
D) need-development
E) need-diffusion
Correct Answer
verified
Multiple Choice
A) persuasive selling
B) logical reasoning
C) need-satisfaction
D) price/value
E) formula
Correct Answer
verified
Multiple Choice
A) preapproach
B) display premise
C) sales presentation
D) trial close
E) benefit close
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) proposal document.
B) summary of benefits.
C) order form.
D) service contract.
E) price list.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) memorized
B) stimulus response
C) problem-solution
D) need-satisfaction
E) formula
Correct Answer
verified
Multiple Choice
A) The sales presentation method is unimportant.
B) The sales approach is the last step in a sales presentation.
C) The salesperson can integrate trial closes into the approach.
D) The sales presentation method determines how to open the presentation.
E) A good sales presentation can compensate for a poor sales approach method.
Correct Answer
verified
Multiple Choice
A) It reduces anxiety and nervousness for new salespeople.
B) It requires little prospect participation or interaction.
C) It is best for selling technical products that require prospect input.
D) It ensures that all sales information is presented logically.
E) It is effective when the selling time is very brief.
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) persuasive selling
B) problem-solution
C) need-satisfaction
D) straight rebuy
E) memorized
Correct Answer
verified
Essay
Correct Answer
verified
View Answer
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) identify gatekeepers.
B) create a win-win situation.
C) provide all product information.
D) generate profitable, one-time sales.
E) understand significant group behaviors.
Correct Answer
verified
Multiple Choice
A) Type of customer
B) Number of decision-makers
C) Type and cost of product or service
D) Measurability of the sales call objective
E) Amount of communication controlled by the salesperson
Correct Answer
verified
Multiple Choice
A) need-fulfillment
B) need-awareness
C) need-utilization
D) need-development
E) need-diffusion
Correct Answer
verified
Multiple Choice
A) negotiate with new customers.
B) compare sales presentation methods.
C) adhere to the Golden Rule of Selling.
D) create sales where there is no customer need.
E) understand the interactions between each component.
Correct Answer
verified
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