A) Marketing creates specifications for a new product that engineering is unable to design.
B) Operations produces a product that is technologically inferior to a competitor's product.
C) A new product designed by engineering cannot be made by operations.
D) None of the above correctly describes technology misalignment.
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Multiple Choice
A) 18
B) 36
C) 144
D) 160
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Multiple Choice
A) The roof relates the customer attributes (CA) to the engineering characteristics (EC) .
B) The roof compares engineering characteristics (EC) , which enables the study of any trade-offs among the EC.
C) The roof provides the relative importance of the customer attributes (CA) .
D) The roof provides a competitive evaluation of the engineering characteristics (EC) .
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True/False
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True/False
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True/False
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True/False
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True/False
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Multiple Choice
A) Generation and evaluation of several competing concepts.
B) Prototype building and testing.
C) Selection of "best" concept.
D) Top management approval to proceed to product development phase two.
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Multiple Choice
A) Interfunctional view
B) Technology push
C) Market pull
D) Sequential process
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Multiple Choice
A) Capacity choice
B) Market pull
C) Technology push
D) Interfunctional view
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Multiple Choice
A) A cross-functional team is key to this strategy.
B) Relatively little effort is spent understanding customer needs.
C) It is marketing's role to create demand for technology push new products.
D) Products with superior technology have a natural market advantage.
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Essay
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View Answer
Multiple Choice
A) sequential process.
B) traditional approach.
C) concurrent engineering.
D) none of the above.
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Multiple Choice
A) 4
B) 27
C) 108
D) 162
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Multiple Choice
A) Concept development
B) Product design
C) Preliminary process design
D) Pilot production/testing
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Multiple Choice
A) Manufactured products such as automobiles, electronics, and appliances.
B) Services such as hair styling and pizza delivery.
C) Both of the above.
D) Neither of the above.
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Multiple Choice
A) It facilitates including the "voice of the customer" in product design activities.
B) Mitsubishi introduced it in 1972.
C) QFD is a tool used to monitor the sampled output of high-volume operations continuously to ensure products continually meet technical design specifications during long production runs.
D) QFD promotes interfunctional collaboration.
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Multiple Choice
A) is a tool for linking customer requirements to technical specifications.
B) facilitates interfunctional cooperation between marketing, engineering, and manufacturing.
C) relates engineering characteristics to each other.
D) all of the above.
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Multiple Choice
A) "pull" the products into the market as fast as possible.
B) develop products that the company can sell, based on customer needs.
C) market whatever the company makes best.
D) make new products appealing through innovative packaging.
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