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When considering new product development,which of the following best describes "technology misalignment"?


A) Marketing creates specifications for a new product that engineering is unable to design.
B) Operations produces a product that is technologically inferior to a competitor's product.
C) A new product designed by engineering cannot be made by operations.
D) None of the above correctly describes technology misalignment.

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The Knee-Hugger Jeans Company makes designer jeans in six colors under a make-to-stock approach.Customers have expressed the desire to acquire these jeans in three different styles: regular,slim,and relaxed fit; with and without distressed tears in the fabric; and with one of four cuts for the pants leg: boot cut,bell-bottom cut,flared cut,or regular cut.How many different combinations of unique end products would this company have to inventory?


A) 18
B) 36
C) 144
D) 160

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Which of the following best describes the utility of the "roof" in the quality function deployment (QFD) matrix?


A) The roof relates the customer attributes (CA) to the engineering characteristics (EC) .
B) The roof compares engineering characteristics (EC) , which enables the study of any trade-offs among the EC.
C) The roof provides the relative importance of the customer attributes (CA) .
D) The roof provides a competitive evaluation of the engineering characteristics (EC) .

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If one doesn't already exist,a cross-functional team should be created once management agrees to proceed with the new product development.

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Market pull is the best way to introduce new products.

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The first step in quality function development is to determine the customer attributes.The second step in QFD is to translate the customer attributes into target values.

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Concurrent engineering works much better with product line extensions or products that serve familiar markets than entirely new products.

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Misalignments between operations and product design can occur in technology,infrastructure,rewards systems,and marketing.

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The common first phase of product development focuses on concept development.Which of the following is NOT an activity of concept development?


A) Generation and evaluation of several competing concepts.
B) Prototype building and testing.
C) Selection of "best" concept.
D) Top management approval to proceed to product development phase two.

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According to the text,which of the ways to introduce new products is "most appealing" and "most difficult to implement"


A) Interfunctional view
B) Technology push
C) Market pull
D) Sequential process

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There are three fundamentally different ways to introduce new products.Which of the following is NOT a new product introduction approach?


A) Capacity choice
B) Market pull
C) Technology push
D) Interfunctional view

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Which of the following statements concerning the technology push strategy is FALSE?


A) A cross-functional team is key to this strategy.
B) Relatively little effort is spent understanding customer needs.
C) It is marketing's role to create demand for technology push new products.
D) Products with superior technology have a natural market advantage.

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What are ways in which a company could collaborate with customers for new product design?

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Whether the supplier has technical expe...

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When marketing,engineering,and operations simultaneously develop a product,this approach is known as


A) sequential process.
B) traditional approach.
C) concurrent engineering.
D) none of the above.

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A restaurant offers a "customer's choice" sandwich for which the customer specifies the bread,meat,cheese,and topping he or she wants.There are three types of bread,three types of meat,three types of cheese,and four types of topping.How many different sandwiches can the restaurant make?


A) 4
B) 27
C) 108
D) 162

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In which phase of the new product design process should considerations about trade-offs among product cost,quality,and schedule be made?


A) Concept development
B) Product design
C) Preliminary process design
D) Pilot production/testing

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Quality function deployment (QFD) can be used for which of the following?


A) Manufactured products such as automobiles, electronics, and appliances.
B) Services such as hair styling and pizza delivery.
C) Both of the above.
D) Neither of the above.

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Which of the following statements concerning quality function deployment (QFD) is FALSE?


A) It facilitates including the "voice of the customer" in product design activities.
B) Mitsubishi introduced it in 1972.
C) QFD is a tool used to monitor the sampled output of high-volume operations continuously to ensure products continually meet technical design specifications during long production runs.
D) QFD promotes interfunctional collaboration.

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Quality function deployment


A) is a tool for linking customer requirements to technical specifications.
B) facilitates interfunctional cooperation between marketing, engineering, and manufacturing.
C) relates engineering characteristics to each other.
D) all of the above.

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The market-pull view of new product innovation is to


A) "pull" the products into the market as fast as possible.
B) develop products that the company can sell, based on customer needs.
C) market whatever the company makes best.
D) make new products appealing through innovative packaging.

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