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The grassroots movement started in the 1960s to increase the influence, power, and rights of consumers in dealing with institutions is referred to as


A) Naderism.
B) consumerism.
C) green marketing.
D) anti-corporate activism.
E) cause marketing.

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Which of the following statements regarding social forces is most accurate?


A) Social forces can have a dramatic impact on marketing strategy.
B) As a social force, consumer incomes have more impact on marketing strategy than demographics.
C) Social forces within an organization motivate employees to improve their productivity.
D) Social forces determine all of the other environmental forces that affect an organization.
E) Of all the environmental forces, social forces are the easiest for a marketer to manipulate.

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A blended family is


A) the result of the decline in divorce in recent years.
B) a household with unmarried partners.
C) a typical outcome of increased cohabitation.
D) a family formed by merging two previously separated units into a single household.
E) households formed with unrelated individuals.

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The purpose of patent law is to


A) provide incentives for increased competition and lower prices by limiting the granting of patents.
B) give an author of a literary, dramatic, musical, or artistic work the exclusive right to print, perform, or otherwise copy that work.
C) give inventors of new and novel products the right to exclude others from making, using, or selling products that infringe the patented invention.
D) guarantee the quality and safety of any product produced or distributed in the United States.
E) level the playing field between inventors who work for large corporations and those who work on their own.

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Baby boomers can be defined as the generation born


A) between 1918 and 1945.
B) between 1946 and 1964.
C) between 1965 and 1976.
D) between 1977 and 1994.
E) since 1995.

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During a recessionary period, which of the following economic behavior would be expected?


A) Consumer spending would increase.
B) The use of credit would decline.
C) Taxes would increase nationally.
D) Property values would jump dramatically.
E) Consumers would use the majority of their discretionary income on entertainment.

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All of the following are commonly held values in the United States except


A) equality.
B) action.
C) belief in fate.
D) continuous change.
E) personal control.

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The generation of children born between 1946 and 1964 is referred to as


A) baby busters.
B) millennials.
C) Generation Y.
D) baby boomers.
E) Generation X.

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To continue to grow, Best Buy's Geek Squad will need to continue to scan the environment and try new approaches to creating customer value. What are some of the key new approaches that Geek Squad could explore?

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One possible new approach is to create n...

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How would the following environmental trends influence the success of a manufacturer of high-definition televisions (HDTVs): (1) growing number of older Americans; (2) population shifts to remote suburbs and small towns; (3) increase in per capita income and standard of living; and (4) increased use of various types of communication technology?

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All four trends are relevant to growing ...

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Generation X


A) is the least healthy generation since the 1940s.
B) accounts for the largest amount of consumer spending.
C) is the largest segment of business travelers.
D) is interested in distinctive, memorable, and personal experiences.
E) includes younger members known as millennials.

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Advertising Age's Multicultural Agency of the Year, Alma creates advertising by "focusing the work on a deeper cultural knowledge, elevating the work beyond the clichés." For its clients, including Kraft and Revlon, Alma creates ads that are a part of programs incorporating


A) psychographic differences.
B) population inputs.
C) multicultural marketing.
D) a value consciousness.
E) macroeconomics.

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The __________ provides for registration of a company's trademark.


A) Patent Act
B) Clayton Act
C) Sherman Antitrust Act
D) Lanham Act
E) The FTC Act

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The set of environmental forces that consists of the demographic characteristics of the population and its culture is referred to as


A) social forces.
B) economic forces.
C) consumer forces.
D) cultural forces.
E) market forces.

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