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All managers perform all five management functions but not to the same degree.

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Human relations skills are highly important for managers.

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The decision to introduce new products in order to reach objectives is often a key management duty.

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Crisis management plans generally cover maintaining business operations during a crisis and


A) firing those responsible for the crisis.
B) avoiding responsibility for the crisis in the media.
C) communicating with others about the situation and the company's response to it.
D) preventing the situations from occurring in the first place.
E) establishing long-range objectives.

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Management takes place only in business settings.

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To train employees,answer questions,and provide guidance in doing a task,managers need


A) technical expertise.
B) conceptual skills.
C) analytical skills.
D) leadership skills.
E) creative skills.

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Although managers may not actually perform the specific jobs within organizations,they need the technical expertise required to performed jobs related to their area of management in order to train employees and answer questions.

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Once a situation has been recognized,management must define it.

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Organizations must have adequate supplies of all types of ________ and coordinate their use carefully to achieve their objectives.


A) knowledge
B) resources
C) suppliers
D) laws
E) products

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_____ are responsible for tactical planning that will implement the general guidelines established by top management.


A) CEOs
B) Middle managers
C) Top managers
D) First-line supervisors
E) Office managers

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What are the resources essential to every organization?

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Every organization must acquire resource...

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_____ make decisions about the use of an organization's resources and are concerned with planning,organizing,leading,and controlling the organization's activities.


A) Managers
B) Shareholders
C) Employees
D) Consumers
E) Suppliers

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Managers engage in planning,organizing,staffing,directing,and controlling.

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Analytical skills involve the ability to think creatively.

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What are some of the skills needed by managers?

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Skills needed by managers incl...

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How do top managers differ from first-line managers?

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Top managers (the president and other to...

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Why is monitoring the consequences of decisions important?


A) The consequences of decisions may not be apparent quickly enough without monitoring
B) It is the logical step after implementing the decision
C) It provides a financial barometer of how expensive decisions are
D) Shareholders like to see monitoring of decision on annual reports
E) Monitoring is not important and it is expensive

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Having analytical skills means that a manager is able to do all of the following except


A) identify relevant issues and their importance.
B) understand the relationships between issues.
C) think logically.
D) analyze the underlying causes of a problem.
E) think in abstract terms.

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Evaluate Infinity's current situation and analyze its strengths and weaknesses.

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Infinity's strengths include the competi...

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When making a decision,selecting the best option is an objective procedure.

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