A) publicity test.
B) admired observer test.
C) moral mentor test.
D) transparency test.
E) person in the mirror test.
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Multiple Choice
A) by helping firms appear more "hip" to customers
B) by helping build connections between customers and firms
C) by helping firms establish an Internet presence
D) by allowing customers to search for products more easily
E) by allowing firms to capture customer information
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True/False
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Essay
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Essay
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Multiple Choice
A) Ad-supported apps
B) Freemium apps
C) In-app purchases
D) Paid apps
E) Paid apps with in-app purchases
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Multiple Choice
A) firms believe that they have legal and economic duties in addition to responsibilities to society.
B) a firm's responsibilities to society are not associated with the demands, expectations, requirements, and desires of various stakeholders.
C) CSR can be defined as context-specific actions and policies, taking stakeholders' expectations into account, to achieve what is referred to as the triple bottom line.
D) today, virtually all large and well-known companies engage in some form of CSR.
E) CSR actions are voluntary.
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Multiple Choice
A) insupportable in the 21st century.
B) consistent with the views of other critics of corporate social responsibility.
C) typical of nearly all manufacturers.
D) a reaction to regulatory directives of the U.S. government.
E) unethical.
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Multiple Choice
A) engaging customers on behalf of companies
B) introducing new products to the marketplace
C) sharing videos and photos of products
D) recruiting employees
E) reviewing and giving product and service recommendations
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True/False
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Essay
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View Answer
Multiple Choice
A) entertainment marketers
B) photo enthusiasts
C) small-business owners
D) athletes
E) journalists and bloggers
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True/False
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Multiple Choice
A) an experimental, advanced search engine
B) a website where users can work together to create documents
C) a site offering analytical information about website usage
D) a social networking site
E) a video-sharing site intended for businesses
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Multiple Choice
A) the senior managers most involved
B) key customers
C) elected officials
D) all parties relevant to the decision
E) any individuals with competing interests
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Essay
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Multiple Choice
A) encourage customers to engage with the firm and experience its products.
B) stimulate excitement.
C) develop customer education and engage with others users.
D) develop customer education.
E) energize customers and stimulate excitement for its products.
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Essay
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verified
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Multiple Choice
A) engagement
B) energizing
C) excitement
D) experiencing
E) educating
Correct Answer
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Multiple Choice
A) engage
B) energize
C) excite
D) experience
E) educate
Correct Answer
verified
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