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Exam 3: Needs Assessment

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Question 1

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Online technology is useful in the needs assessment process because it is most effective in generating detailed responses.

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Question 2

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It is always important to conduct a thorough needs assessment at the organization, personal, and task levels of analysis.

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Question 3

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_____ analysis involves determining the appropriateness of training, given the company's business strategy, its resources available for training, and support by managers and peers.

According to the text, collecting data on social support for training from managers and peers is a component of which level analysis?

To motivate employees to learn in training programs, they should be given a choice of what training programs to attend.

It is generally advisable to design training materials at a reading level that is slightly above trainees' ability in order to "stretch" them during training.

Name and describe the uses of competency models.

The primary role of upper-level managers in the needs assessment process is to ensure that learning efforts are integrated with business strategy.

Upper-level managers are not usually involved in identifying which employees need training or the tasks for which training is needed.

Subject-matter experts (SMEs) should have an understanding of the company's language, tools, and products.

_____ refers to asking a large group of employees to help provide information for needs assessment.

Which one of the following is true of task analysis?

_____.refer(s) to the type of rewards that employees receive for performing well.

_____ are more concerned with how training may affect the attainment of financial goals for the particular units they supervise.

Which of the following statements is true of needs assessment?

Pressure points almost always suggest that a training need is present in the organization.

Determining a job's cognitive ability requirement is part of the task analysis process.

Task analysis should be undertaken only after the organizational analysis has determined that the company wants to devote time and money for training.

Mid-level managers typically determine how much of their budgets will be devoted to training during the needs assessment process.

To motivate employees to learn in training programs, managers should always avoid informing the employees about their skill deficiencies.