A) Avoid multiple questions.
B) Avoid questions that put the interviewee on the spot.
C) Use bipolar questions sparingly.
D) Avoid open-to-closed switch questions.
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Multiple Choice
A) indirect questions.
B) equal turn taking.
C) both a and b
D) none of the above
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True/False
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True/False
Correct Answer
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Essay
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True/False
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True/False
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Multiple Choice
A) the neutral interviewee, the ambivalent interviewee, and the undecided interviewee.
B) the emotional interviewee, the hostile interviewee, and the evasive interviewee.
C) the suspicious interviewee, the knowledgeable interviewee, and the deceptive interviewee.
D) all of the above
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Short Answer
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Multiple Choice
A) laugh and continue
B) go on to other questions
C) repeat a question
D) all of the above
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True/False
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Multiple Choice
A) the interviewer can control the interview.
B) rapport is easily established.
C) a high degree of empathy is possible.
D) there are fewer communication barriers.
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Essay
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True/False
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True/False
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Multiple Choice
A) optimism.
B) determination.
C) curiosity.
D) suspicion.
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True/False
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Multiple Choice
A) press conference
B) group interviews
C) both a and b
D) unsanitized setting
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Multiple Choice
A) conversation.
B) talk.
C) chat.
D) all of the above
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Multiple Choice
A) Mexican-Americans may rely more on emotion and intuition.
B) African-Americans prefer direct questions.
C) midwestern Americans consider extensive probing to be intrusive.
D) urban Americans place high value on know-how, skills, and practicality.
Correct Answer
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