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Xavier started to grow a garden of fresh herbs and vegetables at his house for use in his restaurant, and reduced his need to purchase these items from his supplier.This is an example of _____________.


A) Production orientation
B) Selling orientation
C) Marketing orientation
D) Backward integration
E) Forward integration

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When you know the ___________ and ___________ of a competitor, you have a pretty good idea of the company's strategy.


A) Mission, agenda
B) Plans, processes
C) Focus, organization
D) Goals, objectives
E) Relationships, interests

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_________________________ enables companies to test competitor reaction to possible strategic scenarios such as product modifications or new advertising campaigns.


A) Research analysis
B) Competitive scenario analysis
C) Situation analysis
D) Environmental survey
E) SWOT analysis

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Product expansion occurs when a company leverages its existing expertise to create new products for existing or new markets.

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A(n) _________________ differs from other industry structures in that there are more companies in the industry manufacturing products that are standardized (steel) or differentiated (automobiles) .


A) Monopoly
B) Oligopoly
C) Monopolistic competition
D) Pure competition
E) None of the above

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Jude owns his own bookstore in Boston.He has just heard that one of the major national bookstores may be opening a store a few clocks away from his shop.Jude thinks it would be good for him to look at the financials of his new competitor to get a better idea of what he may be dealing with.How should Jude go about looking into the financials?

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Jude should look at the company's annual...

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K&K knits, is a specialty t-shirt design house located in Los Angeles, California.Currently it has a contract manufacturer in North Carolina that makes shirts, and it reaches customers through numerous stores.Give two examples of how they could incorporate backward and forward integration into their strategic plan.

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Backward integration: K&K knits could st...

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In a(n) _____________ many companies offer essentially the same product.


A) Monopoly
B) Oligopoly
C) Monopolistic competition
D) Pure competition
E) None of the above

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Why is the senior management team a good place to begin evaluating a competitor's culture?

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Senior management sets the tone in an or...

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The Internet is a good research tool, but it can provide too much information.As a result, it is important to determine which sources are _____________.


A) Reliable
B) Current
C) Cost-effective
D) A & B
E) A, B & C

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Lily's Lambs is a small, but successful boutique stuffed animal store that currently operates only in Omaha, Nebraska, but wants to expand.Recently a big name toy store has started to meet with Lily's Lambs.If you were a national toy store, how should you interpret the relationship between Lily's Lambs and the big name toy store? Why could this be a problem for you?

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Since Lily's Lambs is a small but succes...

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When products in an oligopoly are different, it is possible to have _____________ price variability.


A) Unchanging
B) Sinking
C) Lower
D) Greater
E) Zero

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__________ is particularly useful in competitor analysis because the company can evaluate competitor business processes in an effort to learn how to do things better or to exploit competitor weakness if the company identifies areas where it outperforms the competitor.


A) Benchmarking
B) Decision making
C) Critical analysis
D) Differentiation orientation
E) Competitive analysis

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Diego has compiled the results of his recent competitive analysis.Next he should use the results to create ________________, the primary reason for conducting the analysis in the first place.


A) Advertising
B) Action items
C) Strategic planning
D) Competitor analysis
E) None of the above

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What are the key differences between customer orientation and competitor orientation?

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Customer orientation is when a company s...

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In a monopoly there are _____ competitors.


A) 0
B) 1
C) 2
D) 3
E) 4

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Maxim is researching his competitor's workforce.In order to do this, Maxim should look at _____________________.


A) The number of employees currently working at the company.
B) Current recruiting efforts by the company.
C) The salary ranges of major jobs at the company.
D) The hiring polices of the company.
E) All of the above.

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Gerry owns the top catering business in Savannah, while Rosalie owns an old mansion popular for rent for private parties and weddings.Fueled by the desire to offer customers a more sophisticated solution, Gerry and Rosalie have decided to partner to offer certain party packages.Gerry and Rosalie are ___________________.


A) Indirect competitors
B) Direct competitors
C) Completing an acquisition
D) Merging
E) Defending market space

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Marketing managers need to be aware of how a customer defines competitors on all of these levels except ___________________.


A) National
B) Global
C) Regional
D) District
E) Local

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By expanding the numbers of potential competitors based on customer options, companies identify direct competitors.

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