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The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team determined that implementing a new system will yield an internal rate of return of approximately 16.0%.


A) systems analysis
B) operations and maintenance
C) implementation and conversion
D) conceptual design

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Which is the best data-gathering approach to use when information must be obtained from many different people?


A) a questionnaire
B) an interview
C) observation by the analyst
D) system documentation

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________ requires that all activities and the precedent and subsequent relationships among them be identified.


A) A CASE diagram
B) A Gantt chart
C) A PERT diagram
D) A SDLC cycle

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Which group of individuals listed below can be the most effective in generating employee support and encouraging the development and acceptance of an AIS project?


A) accountants
B) information systems steering committee
C) management
D) project development team

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Identify and describe the five types of feasibility that must be considered throughout the system development life cycle.

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These five types of feasibility are tech...

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Describe the physical design stage of the systems development life cycle.

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The physical design stage of the systems...

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Which of the following statements about systems development is true?


A) Planning throughout the systems development life cycle promotes coordination between systems and strategic plans.
B) Organizations should conduct systems development activities at least once every five years.
C) The systems development steps are critical for profit-oriented businesses,but are too expensive and time consuming for most not-for-profit organizations.
D) Diligently following the steps and suggestions in the systems development life cycle ensures the final system will meet user needs and be implemented at or below the budgeted cost.

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All of the following are benefits of planning and managing systems development except


A) controlling costs.
B) ensuring systems are consistent with organizational goals.
C) guaranteeing that employees use the system.
D) aids in keeping the organization abreast of technological change.

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The system objective concerned that crucial information be produced first,and then less important items as time permits,is known as


A) flexibility.
B) reliability.
C) timeliness.
D) usefulness.

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Which of the following is the most important and frequently analyzed aspect of a feasibility study?


A) economic feasibility
B) technical feasibility
C) legal feasibility
D) operational feasibility

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Which planning technique does not show the relationships among various activities?


A) Gantt chart
B) PERT
C) the critical path method
D) VAN

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Which method of data gathering is most likely to result in information that represents the personal biases and opinions of the person giving the information?


A) a questionnaire
B) an interview
C) observation by the analyst
D) system documentation

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What are the best strategies for determining system requirements?


A) analyze existing systems,ask users what they need,prototyping,and monitoring
B) ask users what they need,analyze existing systems,develop concept of new system,and prototyping
C) ask users what they need,analyze existing systems,examine existing system utilization,and prototyping
D) ask users what they need,analyze existing systems,examine existing system utilization,and develop concept of new system

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Which of the following aspect of a feasibility study is concerned with meeting external reporting requirements?


A) technical feasibility
B) legal feasibility
C) scheduling feasibility
D) operational feasibility

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An effective project development team consists of


A) systems analysts.
B) accountants.
C) users.
D) all of the above

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Identify and briefly discuss the points at which a "go/no go" decision is made in the systems analysis process.

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There are three points at which a "go/no...

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Who prepares a systems analysis report?


A) computer analysts
B) management
C) the project development team
D) the steering committee

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Describe the importance of the master plan in systems development.

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A master plan is a long-range planning d...

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The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team initiated an end user training program to prepare employees to switch to the new system.


A) systems analysis
B) operations and maintenance
C) implementation and conversion
D) physical design

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In order to reduce resistance resulting from uncertainty,what guideline should be implemented and followed during the systems development process?


A) attempt to meet the users' needs
B) avoid emotionalism
C) keep communication lines open
D) keep the system simple

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