Question 1

Theories X and Y management styles are the result of studies by which of the following theorists?

Accepted Answer

A)   Douglas McGregor
B)   Frederick Taylor
C)   Frederick Herzberg
D)   Elton Mayo

Question 2

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

Accepted Answer

A)   change his or her supervisor
B)   give the worker more vacation time
C)   make the job more challenging
D)   give longer lunch breaks

Question 3

Theory X managers view their workers as untrustworthy and unmotivated.

Accepted Answer

A) True 
 B)False

Question 4

According to expectancy theory,the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

Accepted Answer

A)   that the act will have a particular outcome and on whether the individual values that outcome
B)   that supervisors treat their employees with equity
C)   that the job responsibility is adequate
D)   that the job is challenging

Question 5

What was the primary flaw in Frederick Taylor's scientific management?

Accepted Answer

It assumed that all ...

Question 6

Which of the following is the horizontal expansion of an employee's job?

Accepted Answer

A)   job enrichment
B)   job enlargement
C)   job rotation
D)   task generalization

Question 7

What are managers doing when they horizontally expand a job to increase the number and variety of jobs an employee performs?

Accepted Answer

The answer of What are managers doing when they horizontally...

Question 8

Which of the following is NOT one of the current trends in business management today?

Accepted Answer

A)   helping employees achieve a balance between their work responsibilities and their personal obligations
B)   application of the expectancy theory
C)   employee ownership
D)   education and training to raise employees' feelings of self-worth

Question 9

What style of manager assumes the average person wants to work,accepts responsibilities,is self-directed and self-controlled,and solves problems?

Accepted Answer

The answer of What style of manager assumes the average...

Question 10

Companies that are trying to lower employee absenteeism should be doing which of the following?

Accepted Answer

A)   offering employees the opportunity to work overtime
B)   providing on-site daycare for employees' children
C)   allowing employees to set their own hours of work
D)   reducing the number of paid sick days

Question 11

Which of the following statements about Maslow's hierarchy of needs is MOST accurate?

Accepted Answer

A)   Maslow's hierarchy of needs has not influenced motivational theory.
B)   Physiological,safety,and belonging needs are all physical needs.
C)   Because the hierarchy of needs focuses on universal human needs,it has no critics.
D)   Maslow claimed an upper level of need was not activated until a lower level of need was satisfied.

Question 12

The original Hawthorne studies were set up to study which of the following?

Accepted Answer

A)   testing used in the selection of employees
B)   employee incentives
C)   employee breaks
D)   lighting

Question 13

What are managers doing when they vertically expand an employee's job?

Accepted Answer

The answer of What are managers doing when they vertically...

Question 14

Some organizations are using snooping technology to monitor their workers to identify workers who are not performing optimally.The idea underlying this development is that workers dislike their work and intentionally avoid it.That idea is an assumption based on which of the following theories or concepts?

Accepted Answer

A)   the Hawthorne effect
B)   Theory Y
C)   Theory X
D)   Theory Z

Question 15

In Herzberg's model,which of the following would be an example of a hygiene factor?

Accepted Answer

A)   responsibility
B)   supervision
C)   promotion
D)   recognition

Question 16

What famous studies occurred during the human relations era of management?

Accepted Answer

the Hawtho...

Question 17

Julia Li is a low-level manager for a manufacturer of collectible plates and figurines.She is assigned new jobs every few months so she can learn all aspects of her company's operations.Management is utilizing which of the following concepts?

Accepted Answer

A)   job enrichment
B)   job rotation
C)   job enlargement
D)   job development

Question 18

What are the other names for Herzberg's job satisfiers and job dissatisfiers?

Accepted Answer

job satisfiers-motiv...

Question 19

What is another name for employee empowerment?

Accepted Answer

employee i...

Question 20

Managers can use equity theory to improve worker satisfaction.

Accepted Answer

A) True 
 B)False

Exam 9: Motivating Employees

Managers can use equity theory to improve worker satisfaction.

Correct Answer
verified

Companies that are trying to lower employee absenteeism should be doing which of the following?

Correct Answer
verified

According to expectancy theory,the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

Correct Answer
verified

Which of the following is the horizontal expansion of an employee's job?

Correct Answer
verified

In Herzberg's model,which of the following would be an example of a hygiene factor?

Correct Answer
verified

The original Hawthorne studies were set up to study which of the following?

Correct Answer
verified

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

Correct Answer
verified

What was the primary flaw in Frederick Taylor's scientific management?

Correct Answer
verified
It assumed that all ...
View Answer

Correct Answer
verified

Julia Li is a low-level manager for a manufacturer of collectible plates and figurines.She is assigned new jobs every few months so she can learn all aspects of her company's operations.Management is utilizing which of the following concepts?

Correct Answer
verified

What style of manager assumes the average person wants to work,accepts responsibilities,is self-directed and self-controlled,and solves problems?

Correct Answer
verified

What are managers doing when they horizontally expand a job to increase the number and variety of jobs an employee performs?

Correct Answer
verified

What is another name for employee empowerment?

Correct Answer
verified
employee i...
View Answer

Theory X managers view their workers as untrustworthy and unmotivated.

Correct Answer
verified

What famous studies occurred during the human relations era of management?

Correct Answer
verified
the Hawtho...
View Answer

What are the other names for Herzberg's job satisfiers and job dissatisfiers?

Correct Answer
verified
job satisfiers-motiv...
View Answer

Which of the following is NOT one of the current trends in business management today?

Correct Answer
verified

Theories X and Y management styles are the result of studies by which of the following theorists?

Correct Answer
verified

What are managers doing when they vertically expand an employee's job?

Correct Answer
verified

Which of the following statements about Maslow's hierarchy of needs is MOST accurate?

Correct Answer
verified

Exam 9: Motivating Employees

Managers can use equity theory to improve worker satisfaction.

Correct AnswerverifiedShow Answer

Companies that are trying to lower employee absenteeism should be doing which of the following?

Correct AnswerverifiedShow Answer

According to expectancy theory,the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

Correct AnswerverifiedShow Answer

Which of the following is the horizontal expansion of an employee's job?

Correct AnswerverifiedShow Answer

In Herzberg's model,which of the following would be an example of a hygiene factor?

Correct AnswerverifiedShow Answer

The original Hawthorne studies were set up to study which of the following?

Correct AnswerverifiedShow Answer

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

Correct AnswerverifiedShow Answer

What was the primary flaw in Frederick Taylor's scientific management?

Correct AnswerverifiedIt assumed that all ...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Julia Li is a low-level manager for a manufacturer of collectible plates and figurines.She is assigned new jobs every few months so she can learn all aspects of her company's operations.Management is utilizing which of the following concepts?

Correct AnswerverifiedShow Answer

What style of manager assumes the average person wants to work,accepts responsibilities,is self-directed and self-controlled,and solves problems?

Correct AnswerverifiedShow Answer

What are managers doing when they horizontally expand a job to increase the number and variety of jobs an employee performs?

Correct AnswerverifiedShow Answer

What is another name for employee empowerment?

Correct Answerverifiedemployee i...View AnswerShow Answer

Theory X managers view their workers as untrustworthy and unmotivated.

Correct AnswerverifiedShow Answer

What famous studies occurred during the human relations era of management?

Correct Answerverifiedthe Hawtho...View AnswerShow Answer

What are the other names for Herzberg's job satisfiers and job dissatisfiers?

Correct Answerverifiedjob satisfiers-motiv...View AnswerShow Answer

Which of the following is NOT one of the current trends in business management today?

Correct AnswerverifiedShow Answer

Theories X and Y management styles are the result of studies by which of the following theorists?

Correct AnswerverifiedShow Answer

What are managers doing when they vertically expand an employee's job?

Correct AnswerverifiedShow Answer

Which of the following statements about Maslow's hierarchy of needs is MOST accurate?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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It assumed that all ...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
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employee i...
View Answer

Correct Answer
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Correct Answer
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the Hawtho...
View Answer

Correct Answer
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job satisfiers-motiv...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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