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A sharing of meaning defines


A) promotion.
B) information.
C) noise.
D) interference.
E) communication.

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If a firm's promotional budget were extremely limited, for which of the following reasons would it be more likely to rely on personal selling as its main promotional tool?


A) People are more likely to believe a human being than a print ad.
B) TV and radio ads are not feasible for smaller companies.
C) It can achieve more sales through business customers than through individual consumers.
D) It is easier to measure a salesperson's effects on sales than advertising's effects on sales.
E) The firm is charging a higher price to cover the expensive salaries of its salespeople.

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For many consumers, the pages near the back of magazines with dozens of very small black and white advertisements exceed their


A) channel capacity.
B) threshold of awareness.
C) decoding abilities.
D) transmission limitations.
E) noise limit.

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You are the marketing manager for a company that makes and markets designer sunglasses. Recently, your boss suggested to you that the company should try to get its sunglasses worn by more actors and actresses in movies. He asked you to look into what it would take to make that happen.Which of following promotion activities is your boss referring to with this idea? ​


A) Advertising
B) Personal selling
C) Public relations
D) Product sponsorship
E) Product placement

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__________ is anything that reduces an integrated marketing communication's clarity and accuracy.


A) Feedback
B) Channel capacity
C) Noise
D) Communication channel
E) Coding process

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Marketers of highly seasonal products tend to have more irregular use of


A) advertising.
B) sales promotion.
C) public relations.
D) personal selling.
E) marketing.

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Promotion of products tends to keep their prices high.

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Subway is conducting a contest in which customers are asked to name a new sandwich. The winner gets a free sandwich each day for one year and an appearance in one of the company's TV commercials. This contest illustrates Subway's use of the ____ elements of the promotion mix.


A) Advertising
B) Personal selling
C) Sales promotion
D) Public relations
E) Telemarketing

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Public relations is a set of tools to be used primarily during crises.

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The Sharper Image likes to use nonpersonal communication in news story form such as press releases for its new and improved products. This is an example of


A) sales promotion.
B) direct marketing.
C) personal selling.
D) publicity.
E) social media.

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The receiver's response to the decoded message is called noise.

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A person, group, or organization that has a meaning it intends and attempts to share with a receiver or an audience is a


A) communications channel.
B) source.
C) relay channel.
D) decoder.
E) sender.

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Why is public relations an important form of communication about a company? Discuss negative public relations, and give an example.

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Public relations is a broad set of commu...

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Feedback does not exist for mass communication.

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Reba Vincent is employed as a consultant for Mary Kay Cosmetics. This illustrates


A) personal selling.
B) retailing.
C) public relations.
D) advertising.
E) sales promotion.

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If FedEx decided to outsource all of its marketing efforts to the MaxPro Company, which specializes in advertising, sales promotion activities, and public relations, FedEx would likely be striving to practice


A) one-stop shopping.
B) more expertise.
C) pioneer promotional efforts.
D) competitive promotional programming.
E) integrated marketing communications.

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Identify and describe the four major promotion mix elements.

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The four possible elements of a promotio...

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One positive aspect of promotion is that it informs consumers about product uses, features, benefits, prices, and locations where the products can be bought.

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Laws, government regulations, and industry self-regulation ______________ deceptive promotion.


A) have done nothing to decrease
B) have caused an increase in
C) have eliminated all
D) have helped decrease
E) have created new forms of

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An advertisement from a ski lodge extolling the benefits of a summer getaway in the mountains uses promotion to


A) combat competitive promotional efforts.
B) stimulate demand.
C) reduce sales fluctuations.
D) encourage product trial.
E) retain loyal customers.

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