FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 2: Value Chains

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 21

Essay

Review LaterAdd Note

Review Later

Explain a value proposition.Relate this to a customer benefits package of goods and services

Correct Answer

verified

A competitively dominant customer experi...

View Answer

Show Answer

Question 22

Multiple Choice

Review LaterAdd Note

Review Later

A company has two alternatives for meeting a customer requirement for 9,000 units of a specialty molding.If done in-house, fixed cost would be $350,000, with variable cost at $30 per unit.If outsourced, the cost is $80 per unit.Determine the breakeven point and determine if they should make the item in-house or outsource it.

A) breakeven point = 7,000 units; outsource
B) breakeven point = 7,000 units; make in-house
C) breakeven point = 11,667 units; outsource
D) breakeven point = 11,667 units; make in-house

Correct Answer

verified

Show Answer

Question 23

True/False

Review LaterAdd Note

Offshoring generally lowers unit costs.

Which of the following is false? To increase value, an organization must

A value chain can be considered a "cradle-to-grave" model of the operations function.

Contrast the two views of a value chain.What is the significance of each?

A competitively dominant customer experience is often called a value proposition.

The focus of pre-production services is on gaining a customer while that of post-production services is on keeping the customer.

Operational structure of the value chain deals with

From the pre- and post-service view of a value chain, goods and services design, contract negotiation and consulting services would be considered

A vertical integration strategy provides a firm more control while generally reducing the complexity of managing the value chain.

A vertical integration strategy provides a firm more control and generally reduces the complexity of managing the value chain.

Which of the following generally does not result from vertical integration?

Define value and discuss three (3) ways for organizations to increase value.

Value can be increased by adding services to customer benefit packages even when the quality or features of goods cannot be improved.

Which of the following is not true? To increase value, an organization must

A value chain views an organization from an integrative perspective of goods and services, while a supply chain focuses mainly on the creation of physical goods.

The United States has experienced three waves of outsourcing.Which of the following is not one of the waves?

A company has two alternatives for meeting a customer requirement for 9,000 units of a specialty molding.If done in-house, fixed cost would be $350,000 with variable cost at $30 per unit.Alternative two is to outsource for a total cost of $80 per unit.Determine the breakeven quantity and determine if they should make the item in-house or outsource it.

A value chain describes the flow of customer information through a production system.