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Individuals who seek solutions that somewhat meet the needs of all concerned are


A) controlling.
B) non-confrontational.
C) compromising.
D) constructive.

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Partners check with each other to monitor satisfaction with the resolution during the


A) resolution stage.
B) frustration awareness stage.
C) follow-up stage.
D) active conflict stage.

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"It's not my problem," would be a response from an individual who uses which conflict management style?


A) avoidance
B) compromise
C) collaboration
D) competition

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Describe the three different types of conflict.

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1.Pseudo-conflict: triggered by lack of understanding. 2.Simple conflict: stemming from different ideas,definitions,perceptions,or goals. 3.Ego conflict: when conflict gets personal and turns to personal attacks.

People in a stable romantic relationship experience conflict approximately


A) once a day.
B) once a week.
C) twice a week.
D) twice a month.

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Which of the following statements is NOT true?


A) Conflict in interpersonal relationships can be constructive.
B) Constant bickering and sniping in a relationship is a sign of a healthy relationship.
C) Conflict is a normal part of any interpersonal relationship.
D) Conflict doesn't mean that the relationship is doomed.

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A lose-lose approach to conflict is characterized by


A) sidestepping confrontation.
B) trying to please.
C) giving up something to get something.
D) blaming or seeking a scapegoat.

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A

A conflict style that involves backing off,distracting,or sidestepping the conflict is


A) collaborative style.
B) avoidance style.
C) competitive style.
D) accommodation style.

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During ego conflict


A) partners have inaccurate assumptions about conflict procedures.
B) partners misunderstand each other.
C) partners feel personally attacked.
D) partners disagree on the way to meet goals.

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Which of the following best describes the perspective of a destructive conflict?


A) win-lose
B) win-win
C) lose-lose
D) constructive-destructive

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Analyzing facts and details to understand the major points your partner is making is a way to


A) use effective response skills.
B) own your statements.
C) use effective listening skills.
D) understand your partner's description of the event.

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A dialectical tension stems from


A) conflict myths.
B) entitlement.
C) interpersonal conflict.
D) people's need for two things at the same time.

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Being empathic is a very useful skill in conflict management.How can you be empathic during a conflict?

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Stop making your arguments and concentra...

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Which of the following is NOT a recommendation for brainstorming?


A) judge and evaluate each idea as it is suggested
B) specify a time period for brainstorming
C) piggyback ideas
D) record all suggestions

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Gunny-sacking occurs when


A) you dredge up old problems and issues from the past.
B) you attempt to dominate the other person verbally.
C) you withdraw from the conflict.
D) you seek to avoid the conflict.

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Which conflict management style appears to be other-oriented?


A) accommodating
B) withdrawing
C) computing
D) distracting

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Elaine and Phil have been married for ten years,and still find themselves having a fairly heated argument about something at least once a week.They're worried,because they think this means that their relationship is not as solid as it should be.They think that if they were more mature,they wouldn't have arguments and that they should figure out how they can avoid arguing.Even when they try to work things out when they're arguing,sometimes they just can't agree,and they're worried about that,too.Basically,they think that conflict is always negative and should be avoided at all costs.Explain to Elaine and Phil which myths about conflict they seem to share and why they are myths.

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First,Elaine and Phil should know that c...

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The belief that conflict in an interpersonal relationship means that the relationship is doomed is an example of the myth that


A) conflict always occurs because of a misunderstanding.
B) conflict is always a signal of a poor interpersonal relationship.
C) conflict can always be avoided.
D) conflict is always bad and can be resolved.

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Interpersonal conflict is defined as


A) a struggle focusing on issues about the quality of a relationship.
B) a struggle that occurs when two people cannot agree on a way to meet their needs.
C) a struggle that centres on achieving a particular goal or task.
D) a struggle that stems from different ideas, perceptions, or goals.

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B

In which of the following situations is a conflict the LEAST likely to arise?


A) at the beginning of a vacation
B) on Friday after work
C) after several drinks
D) at the beginning of the week

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