Question 1

Sleep research on stress indicates that

Accepted Answer

A)  workers who miss work because of exhaustion become rejuvenated and face less stress upon their return to work.
B)  nearly all adults have trouble sleeping.
C)  work-life conflict makes good sleep easier to achieve.
D)  insomnia is a stress-related epidemic.

Question 2

Role conflict is the strongest predictor of poor performance on the job.

Accepted Answer

A) True 
 B)False

Question 3

Work that flows includes which of the following characteristics?

Accepted Answer

A)  feedback
B)  challenge
C)  conformity
D)  task variety

Question 4

Rodney is experiencing a real dilemma.His boss just called him and told him that he had to attend a dinner meeting Wednesday night with some important out-of-town clients.Rodney's daughter just called and told him she will be dancing a solo at her dance recital on Wednesday evening.Rodney is experiencing

Accepted Answer

A)  role conflict.
B)  role overload.
C)  information overload.
D)  role ambiguity.

Question 5

Which of the following statements regarding organizational steps to managing employee stress is correct?

Accepted Answer

A)  Employee assistance programs often address legal or financial problems of the employee.
B)  Employee autonomy increases stress and decreases job satisfaction.
C)  Company sabbaticals are paid vacations for extended periods of time.
D)  Organizations' that have a fair environment are less profitable but have higher employee retention rates.

Question 6

Stress,or the body's response to a change that requires a physical,mental or emotional response,is always bad for the individual.

Accepted Answer

A) True 
 B)False

Question 7

Both positive and negative emotions can be contagious,but the spillover from positive emotions lasts longer than negative ones.

Accepted Answer

A) True 
 B)False

Question 8

Research on telecommuting indicates which of the following?

Accepted Answer

A)  Telecommuting decreases stress but increases work-family conflict.
B)  Telecommuting increases job satisfaction but decreases job performance.
C)  Telecommuting increases job performance and decreases turnover.
D)  Telecommuting decreases stress but also decreases job performance.

Question 9

The "Corporate Athlete" approach to dealing with stress is a reactive approach.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements regarding work-life conflict is correct?

Accepted Answer

A)  Work-life conflict increases job and life satisfaction.
B)  Organizations that have programs to assist employees in achieving work-life balance accept that these programs will reduce productivity while increasing retention.
C)  Recent surveys show that Americans rarely work overtime.
D)  Work-life conflict occurs when the demands of work and family negatively impact each other.

Question 11

There are a variety of ways to reduce stress in the workplace.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT a type of response to stress?

Accepted Answer

A)  physical
B)  mental
C)  emotional
D)  societal

Question 13

What is cognitive dissonance?

Accepted Answer

Cognitive dissonance is a mismatch betwe...

Question 14

Stress in the form of job challenge leads to:

Accepted Answer

A)  Higher turnover
B)  Higher performance.
C)  Higher absenteeism.
D)  Higher commitment.

Question 15

Most American adults get the appropriate amount of sleep each night.

Accepted Answer

A) True 
 B)False

Question 16

Mindfulness-based programs are increasingly being utilized by organizations as a way to help employees combat stress at work.

Accepted Answer

A) True 
 B)False

Question 17

Flexible scheduling is one approach to addressing _________-______ conflict.

Accepted Answer

The answer of Flexible scheduling is one approach to addressing...

Question 18

Anita seems to take life as it comes.When the refrigerator and washing machine broke down in the same day flooding the kitchen,she laughed it off saying,"It could always be worse." She then went and called the appliance repair service.Anita has a _________________ personality.

Accepted Answer

A)  Type A
B)  Type B
C)  pessimistic.
D)  neurotic

Question 19

Joe was diagnosed with cancer six months ago.He is back at work between chemotherapy treatments but is unable to work more than four hours per day.Diego has been covering all Joe's assignments that extend beyond Joe's four-hour day as well as covering the regular tasks of his own eight-hour shift.Diego is likely experiencing

Accepted Answer

A)  role ambiguity.
B)  role overload.
C)  role conflict.
D)  information overload.

Question 20

Which of the following is considered a building block of emotional intelligence?

Accepted Answer

A)  self-awareness
B)  business management
C)  cognitive intelligence
D)  self-insight

Exam 7: Managing Stress and Emotions

Stress in the form of job challenge leads to:

Correct Answer
verified

Which of the following is NOT a type of response to stress?

Correct Answer
verified

Anita seems to take life as it comes.When the refrigerator and washing machine broke down in the same day flooding the kitchen,she laughed it off saying,"It could always be worse." She then went and called the appliance repair service.Anita has a _________________ personality.

Correct Answer
verified

Stress,or the body's response to a change that requires a physical,mental or emotional response,is always bad for the individual.

Correct Answer
verified

The "Corporate Athlete" approach to dealing with stress is a reactive approach.

Correct Answer
verified

Flexible scheduling is one approach to addressing ___- conflict.

Correct Answer
verified

Sleep research on stress indicates that

Correct Answer
verified

Both positive and negative emotions can be contagious,but the spillover from positive emotions lasts longer than negative ones.

Correct Answer
verified

Research on telecommuting indicates which of the following?

Correct Answer
verified

Which of the following statements regarding work-life conflict is correct?

Correct Answer
verified

Correct Answer
verified

Work that flows includes which of the following characteristics?

Correct Answer
verified

Most American adults get the appropriate amount of sleep each night.

Correct Answer
verified

Which of the following is considered a building block of emotional intelligence?

Correct Answer
verified

Mindfulness-based programs are increasingly being utilized by organizations as a way to help employees combat stress at work.

Correct Answer
verified

What is cognitive dissonance?

Correct Answer
verified
Cognitive dissonance is a mismatch betwe...
View Answer

There are a variety of ways to reduce stress in the workplace.

Correct Answer
verified

Correct Answer
verified

Which of the following statements regarding organizational steps to managing employee stress is correct?

Correct Answer
verified

Role conflict is the strongest predictor of poor performance on the job.

Correct Answer
verified

Exam 7: Managing Stress and Emotions

Stress in the form of job challenge leads to:

Correct AnswerverifiedShow Answer

Which of the following is NOT a type of response to stress?

Correct AnswerverifiedShow Answer

Anita seems to take life as it comes.When the refrigerator and washing machine broke down in the same day flooding the kitchen,she laughed it off saying,"It could always be worse." She then went and called the appliance repair service.Anita has a _________________ personality.

Correct AnswerverifiedShow Answer

Stress,or the body's response to a change that requires a physical,mental or emotional response,is always bad for the individual.

Correct AnswerverifiedShow Answer

The "Corporate Athlete" approach to dealing with stress is a reactive approach.

Correct AnswerverifiedShow Answer

Flexible scheduling is one approach to addressing _________-______ conflict.

Correct AnswerverifiedShow Answer

Sleep research on stress indicates that

Correct AnswerverifiedShow Answer

Both positive and negative emotions can be contagious,but the spillover from positive emotions lasts longer than negative ones.

Correct AnswerverifiedShow Answer

Research on telecommuting indicates which of the following?

Correct AnswerverifiedShow Answer

Which of the following statements regarding work-life conflict is correct?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Work that flows includes which of the following characteristics?

Correct AnswerverifiedShow Answer

Most American adults get the appropriate amount of sleep each night.

Correct AnswerverifiedShow Answer

Which of the following is considered a building block of emotional intelligence?

Correct AnswerverifiedShow Answer

Mindfulness-based programs are increasingly being utilized by organizations as a way to help employees combat stress at work.

Correct AnswerverifiedShow Answer

What is cognitive dissonance?

Correct AnswerverifiedCognitive dissonance is a mismatch betwe...View AnswerShow Answer

There are a variety of ways to reduce stress in the workplace.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following statements regarding organizational steps to managing employee stress is correct?

Correct AnswerverifiedShow Answer

Role conflict is the strongest predictor of poor performance on the job.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Flexible scheduling is one approach to addressing ___- conflict.

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Cognitive dissonance is a mismatch betwe...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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